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Rated 4.1 out of 5 by 406 reviewers.
Rated 5.0 out of 5.0 by Excellent Experience at this hotel The hotel could not have been cleaner. The staff, from the Manager to the shuttle driver to the service staff were friendly and helpful throughout my stay. The Internet connection was very good and let me get work done quickly. I travel on business a fair amount and I have to say that I have not been treated better at any hotel or resort regardless of the price. I would recommend this hotel to any business traveler if you need to be near LAX. September 27, 2014
Rated 2.0 out of 5.0 by Poor Room Quality I arrived at this hotel after a very long day to find that 4 out of the 6 lighting fixtures were broken. I could understand 1, but 4?! The room was fairly clean, nothing extraordinary about it. I went to take a shower, and was let down again because the shower head was either broken or the water pressure was severely low. I tried twisting it around a few times, noticing I should've had several water pressure options, but sadly was stuck with just a broken shower head. I will not be staying at this hotel again. September 26, 2014
Rated 5.0 out of 5.0 by Food Service For the first time (ever) I felt the quality of the food was not up to IHG standards. The boiled eggs were over cooked. No pancakes or waffles but that was due to the machine needed repairing. I'm allergic to pepper so couldn't eat the sausage or gravy but I feel thats not IHG's problem and I can find other things to eat. September 26, 2014
Rated 5.0 out of 5.0 by Annual Holiday I found the Holiday Inn Express a winner in all areas,Housekeeping,all facilities the best,comfortable and restful at all times. Highly recommend to all. September 26, 2014
Rated 4.0 out of 5.0 by LAX Hotel Nice, clean, good service, but only 1 working elevator for the size of this hotel and the amount of people - RIDICULOUS! September 24, 2014
Rated 3.0 out of 5.0 by Comment The bed was very uncomfortable, otherwise all the HI Express amenities were good. September 24, 2014
Rated 3.0 out of 5.0 by Older airport hotel This hotel is an older, no thrills hotel. If you just want a room for one night and everything else is booked stay here otherwise go elsewhere and get a better room for the same or less money. The staff was great, the airport shuttle is a nice option. The breakfast is about average for HI Express but the breakfast room location was hard to find, the staff was very helpful however. September 24, 2014
Rated 4.0 out of 5.0 by Great Service All employees treated guests with a great positive experience. September 22, 2014
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