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Rated 4.1 out of 5 by 456 reviewers.
Rated 4.0 out of 5.0 by Comfort bed, great breakfast!!! Room is clean, Breakfast is great, shuttle bus service is a plus! I would recommend this hotel!!! November 14, 2014
Rated 5.0 out of 5.0 by Good value hotel near LAX Used for an extended stay Oct 2014, a friendly and welcoming place with clean rooms and comfy beds. Well placed for LAX and nearby car hire facilities, it can comfortably be used for more than just flight stopovers. Competitive price. November 13, 2014
Rated 5.0 out of 5.0 by EXCELENTE HOTEL En el 2013 busque hoteles para el área de Los Ángeles y todos eran increíblemente caros. Encontré este hotel que por un mejor precio, me daba todos los servicios y lo reserve. Fue una estadía excelente, buen servicio, muy cómodo. Este año volví a reservar con ellos, y si regreso a los Ángeles volvería a hospedarme aquí. Ojala nunca cambien los servicios. Esta super bien ubicado, por estar en el medio de los Los Ángeles, cerca de las rentadoras de auto, cerca del aeropuerto. Incluye estacionamiento, internet y desayuno, algo difícil de encontrar en la zona, ya que en otros lugares tienes que pagar extra por estos servicios. El personal es amable y hablan español. Lo único malo es que el desayuno es repetitivo todos los días, pero es rico. November 13, 2014
Rated 4.0 out of 5.0 by What a nice surprise We stayed in this Hotel on the last night of a two week trip around the USA (San Fran, Boston, New York), a stopover before a 12 hr flight home. I can honestly stay it was the most enjoyable / value Hotel we stayed at, regretfully for only one night! We will definitely stay here again on our next trip. November 11, 2014
Rated 5.0 out of 5.0 by Great Location Great staff Great room Spent one night near LAX as I had a flight the next day. The Holiday Inn Express LAX was a great choice. Free parking, 5 minutes from the rent a Car centers and LAX, good price for a great room and excellent staff, especially for restaurant recommendations. Would definitely stay there again November 11, 2014
Rated 5.0 out of 5.0 by Amazing customer service We were greeted at the front desk by Ricardo and Carlos and their warm hospitality set the tone for the rest of our stay. They were fun and a wealth of information for touring the city. The rooms were nice and beds/pillows very comfy. Great breakfast selection. We also took some time to enjoy the outdoor pool and hot tub. Close to airport with shuttle service and on site car rental. We will definitely return to this hotel! November 10, 2014
Rated 5.0 out of 5.0 by Best Hotel area We stayed at two other hotels and checked three others. This was the best. Do not waste time checking around, just book your stay you will not regret it. Ernes November 10, 2014
Rated 5.0 out of 5.0 by Never Disappointed I have never been disappointed at a Holiday Inn Express However I observed people who appeared to be non guests taking advantage of your breakfast buffet I saw people drive up to the Hotel Go to the buffet and eat their fill Then walk out to their cars and drive away They gave the impression that they do it every day November 7, 2014
Rated 4.0 out of 5.0 by Business Stay Nice clean hotel with very comfortable beds. Ice machine had been removed from 5th floor, so, I had to go down a floor to get ice. This was the same when I stayed there this past February. October 30, 2014
Rated 4.0 out of 5.0 by Breakfast I always leave the hotel before breakfast is served. Some hotels keep a pot of coffee going in the breakfast area for early people. Would've appreciated this. Otherwise the hotel was clean and quiet, my most important requirements. October 29, 2014
Rated 5.0 out of 5.0 by great location Enjoyed stay of 1 night, we had travel plans the next morning, and wanted a location close to airport that provided shuttle service to Lax. October 29, 2014
Rated 2.0 out of 5.0 by Acessibility Not happy with "accessibility" of room. No bars in bathroom near toilet or in tub. Only 1 beside tub October 28, 2014
Rated 4.0 out of 5.0 by LAX Stay Good hotel. What I would expect from a similar market hotel. Only problem was trying to find hotel from north end of Airline Blvd, no signs indicating hotel location. Had to make a U turn to find. October 28, 2014
Rated 5.0 out of 5.0 by great stay room was clean, staff was friendly, and shuttle to and from LAX was great October 27, 2014
Rated 5.0 out of 5.0 by Very convenient Great extra service from airport shuttle driver: he dropped us off at a pharmacy on his way to the airport and picked us up again on his way back to the hotel. Hotel staff very welcoming and efficient. Nice stay. October 26, 2014
Rated 4.0 out of 5.0 by Convenient location, comfortable, clean and friendly Chose this hotel based on convenient location to LAX as well as car rental return location. Staff was friendly, all amenities were available and room was modern, clean and comfortable. Value for money perhaps a little on the low side as it was bordering on expensive, but considering it's convenient location and services offered this was to be expected. Definitely would recommend this hotel for a short stay. October 26, 2014
Rated 4.0 out of 5.0 by Nice clean room I'd like more charging outlets and a quieter AC, but it was a very pleasant stay for a very good price overall. October 23, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express The LAX Holiday Inn is a very nice hotel. This is a great Hotel, Its clean, and the breakfast is woth it. THe staff is constantly restocking items October 20, 2014
Rated 4.0 out of 5.0 by Nice amenitites The van service to the airport, the USA Today, and the Breakfast buffet are excellent amenitites. October 20, 2014
Rated 1.0 out of 5.0 by Bad Experience Not what it says it was. We reserved a non smoking executive room with fridge and microwave and did not get what we asked. The hallways smells like cigars, our room did not have microwave or fridge. On top of that when we got back to our hotel around 2:30-3 a.m, there were no parking space for us to park and when we went inside to look for the counter person there was no one around.. We waited for awhile (15-20 min). Then we were told to park on the back and instead of explaining why the counter man only pointed out and said the back. When we got to the back there it was dark and we were confused so my husband had to run out and around to the front to ask where in the back was the parking space. This should've never happened and because of this one bad experience with Holiday Inn, I will not even try to reserve a room from them. October 20, 2014
Rated 1.0 out of 5.0 by Front desk staff poor Worst IHG property ever stayed at. Breakfast room cannot keep up. No yogurt the entire week. Can't someone run out and buy yogurt at Ralph's 2 blocks away in like 15 minutes? Front desk staff runs away when faced with a problem, the Korean girl. Manager will probably respond he's looking into when in fact you'll never hear from him again. Don't stay here! October 19, 2014
Rated 2.0 out of 5.0 by holiday Inn express at LAX The hotel itself is OK. The problem was with the front desk staff. During my visit, the room key card machine at the front desk did not always work. Some guest keys did work, and some did not. My room key never worked despite repeated attempts by the desk staff. the maintenance man had to let me in my room several times. They stated the manager needed to come and reset the machine. When i asked when he would be there to do that, they said the next morning. If no ones cards had worked, they would have called him right away to come and fix it. But since only a few key cards were not working, they would not call the manager. In other words, i was not important enough of a guest for the manager to come in and fix the key card machine. It seems to me that EVERY guest should be important enough for the manager to make a special trip in to fix a problem. Especially so i could have a working room key. I was not impressed by staffs attitude, and doubt i will stay there again. October 17, 2014
Rated 4.0 out of 5.0 by Met Our Needs! Nice hotel. Great staff. Close to rental car return, walked to eat. Lots of breakfast options. Kids liked the basic pool. October 17, 2014
Rated 4.0 out of 5.0 by Courteous and Professional The receptionist was very attentive to my needs and directed me to all facilities that were convenient. Greeted me with a smile. She enusred that I was able to take advantage of the awards points and ensure the military discount was included. Everything expected from Holiday Inn was provided. I will in the future continue to use this hotel. October 16, 2014
Rated 5.0 out of 5.0 by check in Staff member was was extremely courteous and helpful. WE had been on a cruise and arrived early and he was quick to get a room ready for us. October 15, 2014
Rated 4.0 out of 5.0 by friendly staff I found the entire staff at this hotel to be friendly and accommodating. From the front desk to the breakfast bar to housekeeping--I never felt ignored. For me, the attitude of a hotel's staff is just as important, if not more important than any other amenity. The only gripe I have is the lack of available spaces in the hotel's parking lot. I think that it should be checked regularly to see if the vehicles parked there are actually hotel guest vehicles and not neighboring apartments and businesses using the HIE lot. Free parking is wonderful but I really had to work to find a space!! October 15, 2014
Rated 5.0 out of 5.0 by Stay at LAX Holiday Inn Airport We like the Holiday Inn Express for their convenient location to the Airport, friendliness and price is right. October 15, 2014
Rated 5.0 out of 5.0 by electrical outlets The electrical outlets on the desk lamps are too close to a ridge for many adapter plugs to fit in. October 15, 2014
Rated 5.0 out of 5.0 by location was able to drop car off at hertz and walk to hotel, then catch shuttle in the morning October 15, 2014
Rated 5.0 out of 5.0 by Nice stay, close to LAX Great hotel for early flights. Clean, comfortable, drama free stay. October 15, 2014
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