Rated 4.1 out of 5 by 233
Rated 4.0 out of 5.0 by UncleTim Met my expectations
Everything about my stay here was very good. There were no problems, just a nice, relaxing stay. Check in and out were fast and friendly.
August 23, 2013
Rated 4.0 out of 5.0 by Albert868 Comfortable and great service
I had a business trip in last week and arrived LAX airport after midnight. Hotel had arranged free shuttle service for me. Their 24 hours free airport free shuttle servicce is excellent. I also like their tourist counter and rent-a-car counter too. Their free parking service is convenience to the customer too. The room size is big enough to me. They have provided ice and soft drinks machine in each floor. They locate next to restaurants and 7 Eleven. The breakfast is same as other Hoidayl Inn Express without surprise. Overall is good for stay.
August 22, 2013
Rated 3.0 out of 5.0 by 2013kgca Clean, close to airport
We stayed in a 'non-smoking' room but you could tell that it used to be a smoking room. We only needed to stay here b/c of an early flight from LAX, the shuttle service was nice and incredibly convenient. But I would NOT venture to walk around outside of this hotel. Not the greatest neighborhood but the room was clean and quiet. We left so early there was no breakfast available...
August 20, 2013
Rated 4.0 out of 5.0 by Darrell328 LAX Airport Holiday Inn Express (HIE)
This is the place to stay to catch a flight the next day from LAX. The rental car return is two blocks away. The HIE is about 7 minutes away from the airport but you never hear the planes.
This is a very reasonable priced stop in LA and the clientele is international and very friendly. Quiet, convenient free parking, good breakfast and fast returns of rental cars and getting to the airport. Clean, quiet rooms.
What is not to like?
August 20, 2013
Rated 4.0 out of 5.0 by eaglelady PARKING
I've stayed at your property several times in recent months. While my overall experience was always quite satisfactory, I must say that the parking situation leaves a lot to be desired!
May I suggest that you designate a specific area for employee parking so that guests may find a spot in the front parking area?
August 20, 2013
Rated 5.0 out of 5.0 by CocoFonzie Free Parking! Comfortable beds, clean bathroom, friendly staff.
Close to downtown, all the beaches, shopping and of course the airport. Staff was very friendly and helpful with any questions or concerns. Most important was the cleanliness of the room & bathroom. Would recommend to our family & friends.
August 19, 2013
Rated 4.0 out of 5.0 by annapp Stayed one night but it did the trick
We stayed here the night before catching a flight. The room was clean and comfortable. There were four of us in the room and for the one night it was roomy enough for all of us. We didn't make breakfast due to having to get to the airport early but overall the experience was good. Thanks
August 19, 2013
Rated 2.0 out of 5.0 by kim786 Service staff was great and rooms were comfortable
over all experience was ok but few things were not appropriate like the ac in hall ways and by the elevator area was not working at all during our 4 nights stay at this hotel.there was no exhaust fan in restrooms.there were not enough parking at hotel premises we have to park in the night at the back of the hotel and was little scary to walk back to hotel after parking in a restaurant parking lot.
August 17, 2013
Rated 5.0 out of 5.0 by kel36 Awesome hotel. Will stay here again if we need a hotel at LAX.
We had to wait past 3 for a room because my husband requested switching floors to be closer to relatives staying there, otherwise our room would have been ready.
Almost everything was great... heated outdoor pool, lovely clean room. Crib wasn't up to standards (squishy mattress with regular bedsheet wrapped around and looked a little grungy). We brought our own cribsheet which made it safer.
Saw no bugs, and it was a great room-good A/C, reasonable shower. Was a king suite with our 2 kids.
August 16, 2013
Rated 3.0 out of 5.0 by ArthurCA Great hotel but unreliable
The room was very comfortable, the hotel has great appearance and smells like new and clean. Everything went well EXCEPT for the wake-up call, which never happened at 3am which could have caused a disaster for us. We almost missed the flight back to Brazil. The front desk attendant who took my order for the wake up call was very pleasant and assured me I could relax and count on it. But it never happened.
August 13, 2013
Rated 3.0 out of 5.0 by Swiss2013 Near to airport for one night, old-type-hotel
We stay with the kids for one night, the staff was great, friendly and ready to help.
Unfortunately the rooms and hotel are old and you can smell and feel it.
Free parking (if available), very close to the car rental facilities and the complementary shuttle and breakfast are the good points.
Not worth paying the regular price, use it only for overnight when your flight is very early in the morning.
August 13, 2013
Rated 5.0 out of 5.0 by uswestcoast Holiday Inn LAX good value
The value is great. The rooms are big. The pool is super. The internet in the free biz center is super fast.
No charge for parking. What can we say - good for groups.
Just don't walk east at night as it is on the border of a bad area (not the fault of Hol. Inn, let me assure you!!
Oh, and 7 11 next door and sizzler means you don't need to get in the car for a meal!
August 11, 2013
Rated 4.0 out of 5.0 by Philip1952 Our experience !!!!
Given the close proximity of this Holiday Inn to the airport, I na only recommend this to many of my friends & relatives. The shuttle service is excellent and the staff were always available to assist when required. It is value for money as well.
August 9, 2013
Rated 5.0 out of 5.0 by Susan82 GREAT
This hotel was great. The staff was very helpful. We had a car rental and they were always there to help us find a place to park for the night. Carlos at the front desk was so helpful in getting our bill up to date. Check out was fast and efficient. Hospitality was always very prompt with new towels, and the room was nice and clean.
I would stay there again.
August 8, 2013
Rated 3.0 out of 5.0 by Jose6 Unpleasantly surprised
Was unpleasantly surprised when checking out the room price was more expensive than agreed by booking. The price difference was $20,00 per room excl. Tax. Eventually the difference do not have to pay but something like this may not happen. Outside of this incident to the room and breakfast was fine. Good location near airport and car rental companies. To find a restaurant within walking distance is less favourable to the immediate (not a pleasant) neighborhood.
August 7, 2013
Rated 2.0 out of 5.0 by fffffflyer No regular schedule for shuttle bus
Service is good overall and room is clean. But the biggest problem is not having a fixed schedule for the airport shuttle bus. It was really frustrating to see regular bus services from other hotels while we had to call and wait for close to an hour at 10pm.
August 4, 2013
Rated 5.0 out of 5.0 by Robert1977 clean and comfortable
very professional front desk staff. very clean all around.
great breakfast. thank you for nice, easy, comfortable stay.
July 30, 2013
Rated 2.0 out of 5.0 by Jenjeff123 SHUTTLE SERVICE is terrible.
Booked this hotel because we were flying from Florida to Maui Hawaii. Wanted to break up the long trip. We waited for the airport shuttle to pick us up for 1 1/2 hours at the airport. We did not get to our room until midnight. The hotel is 10 minutes away.
So disappointed. This was the main reason we chose the hotel.
July 29, 2013
Rated 4.0 out of 5.0 by MAlanConway Great Location / Comfortable stay
Holiday Inn LAX - great location to Santa Monica, Venice Beach, Marina Del Ray, and Hollywood. Staff was welcoming. Hotel clean and house keeping did a nice job. Don;t think the sheets were cleaned everyday. That should change.
July 28, 2013
Rated 5.0 out of 5.0 by johnfr02 Great spot for an overnight or longer at LAX
Stayed here at the beginning and end of our family 2 week Californian vacation from Scotland.
Shuttle service from and to the airport was quick and efficient. Free car parking a bonus.
Hotel room was spacious and clean, staff attentive, breakfast was very good. Small Welcome pack for each guest on arrival was much appreciated. Would definitely stay again!!
July 23, 2013
Rated 4.0 out of 5.0 by gmama68 very helpful and gracious staff.
The driver who picked us up was outstanding. Hotel kept out luggage while we went sightseeing since we didn't have to be to airport till 6pm
July 20, 2013
Rated 5.0 out of 5.0 by Anne47 Great access to airport
We chose this hotel due to it's close location to the car rental place and airport, and due to the fact it has a free shuttle to the airport. I worried that being close to the airport would make it a noisy place to stay but this wasn't the case. We got good advice about a really good nearby shopping centre. The nearby Sizzler offers a good value for money dinner and there are other food shops within walking distance. We spent the afternoon relaxing in the pool which was warm and well maintained.
July 19, 2013
Rated 5.0 out of 5.0 by MG1234 We enjoyed all of it!
The staff was great.
Breakfast was very good.
Facilities were above average.
I've already reccommended this hotel to a friend who stayed there last week and to my parents who will be staying there next week.
Book this property with confidence!
July 19, 2013
Rated 4.0 out of 5.0 by scxm1 Close to the airport
This was close to LAX. The facility was nice, but not great. It fit our needs. If you are hoping to get to your room quickly, allow extra time as the elevators are extremely slow. The breakfast crew was second to none and the front desk did attend to my concerns to the best of their abilities.
July 17, 2013
Rated 5.0 out of 5.0 by Boncut Great experience
Really enjoyed our stay and was disappointed we had things planned for the day, would of been happy to stay at the hotel rather then leave to go site seeing. Excellent facilities available to guests and the breakfast was fantastic with staff around stocking up and maintaining this service. A+++ fem an Australian.
July 12, 2013
Rated 1.0 out of 5.0 by Vw11 Terrible Manager
if this would have been my first stay at Holiday Inn, it would have been my last as well. The staff and manager were the worst ever.
July 12, 2013
Rated 5.0 out of 5.0 by mazzarino Excellent choice
We planned to visiti LA on holiday and we decided to stay at HIE because we arrived from a longhaul flight and the hotel is 2 minutes from LAX airport.
The staff is well prepared. The hotel is clean. Rooms are large and well equipped. The only thing that I would suggest is to change the air conditioning machines which are noises.
The complementary breakfast is served in a large room and the staff is ready if something finishes.
The swimmingpool and the spa are really confortable after an entire toursit day spent in Santa Monica (10 minutes driving) or Hollywood Boulevard (30 munutes driving).
July 12, 2013
Rated 5.0 out of 5.0 by FloristAlice Clean rooms with nice breakfast
Stayed here before visiting the Queen Mary. The check in was easy. The staff was friendly and helpful with dinner choices. The room was clean and comfortable. The breakfast was the best we have had at any Holiday Inn Express. Lots of variety, clean tables and they opened up the meeting area for extra seating because the hotel was full.
July 11, 2013
Rated 5.0 out of 5.0 by happyfan A Hidden Gem!
My mom and I arrived to the hotel five hours before check-in, but were generously checked in early at no extra cost. The check in process was simple and smooth, and the front desk attendant was beyond courteous. She gave us little bags of complimentary water bottles and granola bars, and couldn't have possibly been more hospitable. My mom and I greatly appreciated the early check-in, as we were exhausted from the early morning drive from NorCal to LA. The snacks were a pleasant surprise, and we ate them as soon as we got settled in our room.
The room itself was an all around winner. Clean, comfortable, spacious and quiet. Bathroom was very clean and spacious as well. Well-stocked with toilet paper and clean towels. High-speed internet was easy to log into, and reliable. (Unrelated to the room, but I greatly appreciated the business room, as it made it possible for me to print out banners for the concert we came for!)
The free hot breakfast in the morning was amazing for a hotel in this price range! Pancakes, cinnamon buns, bagels, biscuits, toast, yogurt, scrambled eggs, milk, juice, coffee... I didn't expect there to be food at all! Even though the dining room was packed, there was still room for my mom and I to sit at the little lounge in front of a TV broadcasting world news. The breakfast was delicious, and more than sufficient for the drive back home. All in all, this was definitely the best choice for my mom and me. The hotel was easy to find, parking was easy and the drive to downtown wasn't bad at all(even on a Friday afternoon!). The surrounding area seemed to be mostly residential, and felt very safe. Not picturesque, but we didn't mind at all. The airplanes were fun to see so up-close, and they weren't a disturbance while sleeping. If you're looking for an affordable, practical place to stay in LA, definitely keep this hotel in mind. Great value! Hard-working staff! I will definitely be staying here for future concerts and weekend trips!
July 11, 2013
Rated 4.0 out of 5.0 by SriNav Great Service
Staff are very cordial and helpful.
July 11, 2013