Rated 4.4 out of 5 by 78
Rated 5.0 out of 5.0 by actual jim flexible points usage
THe Holiday Inn Express in Century City is a clean, well-run hotel, The price paid was a bit high for a hotel in this category. I also was not able to use my points for the stay. IHG's policy of only allowing a finite amount of rooms available for points is quite frustrating and limiting when trying to use points for leisure travel. My dates are often not flexbile for points usage. I want to be able to use them when I need them, not just when it is convenient for the hotel.
August 20, 2014
Rated 5.0 out of 5.0 by julz216 great place near concert venue
i would stay there again. i called ahead to see if i could check in early and janet was very helpful. the room was large and comfortable and the selection for breakfast was huge. i told them i wish i had an excuse to stay in the area again because i would choose their hotel. great staff and great accommodations. i would highly recommend them.
August 18, 2014
Rated 5.0 out of 5.0 by Theatre Traveler Comfortable room, great service and bicycle friendly!
Comfortable room, great service and bicycle friendly! The location was perfect riding around and seeing the sights! Plan on returning every visit!
August 18, 2014
Rated 5.0 out of 5.0 by KPBBG Nice place to stay
Was on a business trip when I stayed at this location. The overall hotel experience was excellent. Staff was very friendly, rooms were nice. The beds were amazingly comfortable. Only complaint is the location of the hotel. Not a lot of dining options near by.
August 17, 2014
Rated 5.0 out of 5.0 by Atriley Awesome property, awesome staff!
I can't begin to tell you how much I appreciate the personal service extended to me during my trip to LA for my birthday. I was upgraded to the Presidential Suite, and a birthday card was left for me which was so special. No one does that kind of thing anymore except for the staff at this property.
The room was a nice comfortable 2 story loft with floor to ceiling windows on the lower level facing the city. Everything about this room was first class despite this property being smaller than most city hotels. The bed was to die for comfortable, and all the possible amenities were present from the refrigerator and microwave, to the coffee maker, hair dryer, ironing board and all the other things that are often missing from other hotel chains.
The room was also very quiet, despite the number of families with children at the property. I would recommend this property to those traveling on business as well as for pleasure. Thanks to everyone who made my stay extraordinary!
August 14, 2014
Rated 5.0 out of 5.0 by S.F. great place to stay
nice, comfortable place to stay, good location, easy to find and friendly staffs/day or night shift
August 11, 2014
Rated 5.0 out of 5.0 by Mlu junior Clean and excellent service but need to improve on soundproof windows
Good for family vacation. Good customer service, Roza, Troy and the guys at parking making you feel at home.I really enjoyed my stay but the hotel need to improve on sound proof windows for the rooms on the road side as well as the breakfast space area which is too small.
August 9, 2014
Rated 4.0 out of 5.0 by ewang Hotel is great. Parking is a disaster
The hotel itself is awesome. Room was great with no real issues except some noisy neighbors who were just talking late at night. The staff is friendly and accommodating but the parking situation here is atrocious. 18 dollars to keep your car here or be forced to pay $$$ for just a few hours, and with no street parking available for blocks.
July 31, 2014