Rated 4.2 out of 5 by 158
Rated 1.0 out of 5.0 by UKbusinessandleisuremix Disappointing
The hotel is in a good location for the Hollywood walk of fame, but it is hard to like anything else about it. The room was the worst I have ever stayed at within the IHG group. There was a floor to ceiling wall 1 meter away from the window which made the room horribly dark and stuffy (they had painted a rather questionable looking beach scene on the wall though so not all bad...) We made a comment on this along with the horrendous breakfast (had to eat standing up!) to the front desk and got the response "thanks for your stay" so I am sure it has been noted and actioned upon.
Valet only car parking was also a frustration as we had to wait 20mins for the single valet to bring our car around.
Next time I will go out of my way to avoid this hotel.
June 20, 2014
Rated 4.0 out of 5.0 by Tigerlilly Great Staff and Location
Great location, in walking distance to many things. Staff was very friendly and helpful and pleasant. Room was clean and well kept and stocked with whatever was needed. The room was just a little old and dated feeling. Beds were great. Enjoyed the stay, it was a great value.
June 17, 2014
Rated 5.0 out of 5.0 by kate 53 excellent service and location
very comfortable. excellent location . All the staff at the desk very helpful. Perfect breakfast.
Will recommend to all my friends and to all reading this, right now
June 14, 2014
Rated 5.0 out of 5.0 by BellaGemini Great location for the Bowl
We were there for the JT concert and was able
To walk 2 blocks and get the the Blvd too.
Great bed and shower pressure.
Pillows are too small.
Long walk to our room on 8th floor.
Like the valet service.
Breakfast food was salty.
June 11, 2014
Rated 1.0 out of 5.0 by La guy $50 early checkin charge for checking in at noon absurd
Very disappointed in this hotel never been charged $50 for checking in at noon. Internet was slow. Front desk staff was rude all the way around and when calling for towels twice it took atleast 45 mins. Water was even cold in the morning no hot water
June 6, 2014
Rated 5.0 out of 5.0 by Amymc01 Omar is awesome
The front counter staff and valets were awesome. Omar is great! Great location within short walking distance of Hollywood Blvd. would definitely recommend and stay again.
June 5, 2014
Rated 5.0 out of 5.0 by dustyjet perfect location
This was our second visit to this hotel, and we weren't disappointed. There's no better location for a Hollywood visit when you prefer walking to see the sights. We had to ask twice to have the thermostat in the fitness center unlocked so we could have the AC on, but that was our only issue. The always-friendly front desk staff booked our return ride to the airport and were available to answer any general questions about the area. The buffet breakfast was outstanding, our room was quiet and comfortable, the pool was sparkling clean, and we felt secure while we were on the property.
June 5, 2014
Rated 4.0 out of 5.0 by XperiaT Comfortable
Generally it was Ok. Price is on high may be because of its location.
June 2, 2014
Rated 4.0 out of 5.0 by DIEZZY dizzie's holiday
Loved the location of this hotel and found the staff fantastic only problem we had was could not get the room temp down
May 31, 2014
Rated 5.0 out of 5.0 by PMN JAN Dependable
Good location, nice rooms and great staff. Have stayed at this hotel a number of time now. Latest visit has seen further improvement to the rooms, stayed in a newly refurbished room.
May 30, 2014
Rated 5.0 out of 5.0 by hermom Excellent Location
Thought it was a bit pricey for the type of hotel, but overall a good experience. Excellent Hollywood location. Walking distance to several major attractions; 2 wax museums, walk of fame, Chinese Theatre, El Capitan Theatre. Would definitely stay again
May 28, 2014
Rated 5.0 out of 5.0 by NLT22 Super friendly
The staff were inviting and very helpful, the rooms were spacious and comfortable. This is a very convientient location.
May 21, 2014
Rated 4.0 out of 5.0 by Aspen1 Comfortable Stay
Staff was very friendly and attentive. Hotel was comfortable with easy access to all tourist activities.
May 21, 2014
Rated 5.0 out of 5.0 by Joerod80 STAY HERE
I wish I had more time to go into great detail of how great our stay was. I will take the time to say that from the time of booking to checkout, I was impressed with the hotel staff. Each time I walked by the front desk I was greeted and asked if there was anything we needed. The room was cleaded spotless each day we stayed there. The valet was just as great. I will most defentaly stay here again next time I am in Hollywood.
(SIDE NOTE: Getting into and out of the hotel property is a pain only becasue it is Hollywood and i was dealing with LA traffic, nothing the Hotel can do about that)
The two floor suite is well worth the money. If you plan on staying longer than 3 days. The veiw is amazing from the blacony.
April 30, 2014
Rated 4.0 out of 5.0 by NM Dave Overall not shabby!
Very nice, modern amenities. Breakfast wasn't as bad as others have reviewed here. Did have issues with little hot water in showers.
April 21, 2014
Rated 4.0 out of 5.0 by Salukialum Great Location
The hotel is in a great location within walking distance of many attractions. The hotel is in need of some updated decor but overall the property is acceptable. We arrived at around 10 a.m. and was told we would need to come back at 3:00 because there were no clean rooms available. When I came back at 3:00, I was assigned a room finally. There was not enough seating in the breakfast room so get there early. Omar was very friendly and helpful. The first person that I checked in with seemed to be overwhelmed. She did not even recognize me as a Platinum Member.
April 20, 2014
Rated 1.0 out of 5.0 by Jessie2234 Worst hotel stay in years
Had to change rooms at 10 pm just before bedtime. Breakfast was a joke, our family got there early and they ran out of food. This place is a dump.
April 9, 2014
Rated 3.0 out of 5.0 by Chari No fue lo que imagine
El hotel necesita remodelación. La habitación es buena pero no vale el precio pagado. Me pareció muy caro para la calidad del hotel.
Para primera y última vez no fue tan malo
April 8, 2014
Rated 5.0 out of 5.0 by NOThappyatPIE A Pleasant Surprise
We really can't say enough good things about this property. Staff was friendly, room were larger than we expected, beds were comfortable, breakfast area was large, and it was conveniently located for us tourists. I would definitely stay here again.
April 1, 2014
Rated 5.0 out of 5.0 by raul410 parking fee
everything and everyone in hotel was nice except the daily $22 parking fee
March 30, 2014
Rated 3.0 out of 5.0 by cworose Bathroom
The plug was broken in the bathtub but we were able to improvise with a wash cloth but couldn't do anything about the lack of hot water in the morning.
February 28, 2014
Rated 4.0 out of 5.0 by CBDB Good place to stay
The hotel is in a perfect spot to visit walk of fame no need to drive just a few blocks to walk of fame. Staff are very helpfull and rooms are comfy and clean. Definitely a recommendable place to stay around the area.
February 18, 2014
Rated 4.0 out of 5.0 by Dukeouttadodge Excellent Stay but Long Trip to Room
Positives: We really enjoyed our stay, and the facility was very nice. The staff was very helpful and made the extra effort to make sure we were well taken care of. We were able to easily walk to many area points of interest, which was a nice option.
Negatives: Getting to our room (which was very nice by the way) was a challenge due to the need to use a confusing and slow path with multiple elevators on separate floors. Of course the fees to park our vehicle overnight added to the cost of our visit...which can be expected at sites in any large city. The site had a small pool but no Hot Tub?
We would certainly return to this facility in future visits to the area.
February 16, 2014
Rated 5.0 out of 5.0 by Sandi203 Great accomodations
The customer service was excellent. The staff was very friendly, helpful and courteous. The room was very nice. The location was spectacular.
February 9, 2014
Rated 5.0 out of 5.0 by Tom8 Great service
We enjoyed our visit . The staff was excellent from the moment we got there to the moment we left. Very close to attractions.
February 7, 2014
Rated 5.0 out of 5.0 by Family64 Great location
Great location for activities in Hollywood. Rooms are neat and Omar at the front desk is a legend!
January 31, 2014
Rated 4.0 out of 5.0 by LarryB92040 Good service, unexpected $22.00 parking fee
Nice breakfast selection, I was very surprised that the valet parking WAS THE ONLY CHOICE of parking. The charge was on my email receipt of my registration, however, I didn't even notice it until I checked in and was notified of the extra charge.
Because of the location, there isn't anywhere else to park.
January 25, 2014
Rated 5.0 out of 5.0 by JunieK Wonderful staff and great location
The staff at Holiday Inn Express Walk of Fame are so professional and friendly. We dealt with three of the counter staff and each of them was wonderul: Omar, Mickey, and a third lady whose name we did not know. The location is close enough for a quick walk to the tourist sights, Hop on buses, tour starting points, and Highland Mall which has good food choices and lots of shopping. HIghly recommend this hotel if you want to be near the action of Hollywood yet 10-minutes' walk away from all the noise on the Walk of Fame. We stayed in a 2 Queen bed room for a family of 4. The room is big and comfortable though the decor is a little outdated.
January 15, 2014
Rated 5.0 out of 5.0 by Michelle L Same night booking
Perfect as always! The kids loved the breakfast. It was the best in 5 states. :0)
January 12, 2014
Rated 4.0 out of 5.0 by lilica good choice
Couple and two teens stayed for 5 nights in a 2 queen bed executive suite ( room 526 ) facing main road. Traffic noise could be an issue for light sleepers. Plenty of room, including a sofa-bed area and a table. Comfy beds; microwave, minibar and sink available; large bathroom; free decent breakfast - not enough seats at breakfast room (3rd floor), though. Rate included vallet parking - good choice. Right next to Hollywood Blvd. A mini market across the street. Safe to walk arround. Only issue - for two consecutive mornings there was no hot water in the shower. Got a discount for the inconvenience. Would stay there again.
January 11, 2014