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Rated 3.9 out of 5 by 117 reviewers.
Rated 2.0 out of 5.0 by My experience Driving up to the hotel my first thought was is this a Holiday Inn Express? The parking area in the garage was very creepy to the point my wife clinched my arms until we got in the lobby. After checking in and getting in my room I started to feel somewhat better. After going out to dinner and returning I was met with a sign that said that the elevator was out. We walked 3 flights of stairs to our room and bedded down for the night. When we awoke we were met with the same sign stating that the elevator was still out. As I checked out of the hotel I decided that due to the appearance of the area surrounding the hotel and the fact that I had to walk 3 flights of stairs numerous times, we would not be returning to this location again. September 17, 2014
Rated 3.0 out of 5.0 by Do not expect early or late check out at this hotel, no matter who you are Property was recently renovated but does not look that appealing. Guest service is poor because of the owners or the management company is very strict. Owner or Manager arguing and yelling at staff in the lobby with raising her voice at the top of her lungs and even after looking at me she would not stop, that was shocking. September 9, 2014
Rated 4.0 out of 5.0 no security there was no security to walk me to my car at 3am told by staff this was safe this is totally unacceptable September 5, 2014
Rated 3.0 out of 5.0 by Bad hood This is a terrible neighborhood. I will advise my company and our company travel agent to find other accomodations September 3, 2014
Rated 1.0 out of 5.0 by Excellent stay. Extremely knowledgeable and friendly staff. We shall return! August 29, 2014
Rated 5.0 out of 5.0 by Comfortable retreat in downtown LA I felt extremely safe and comfortable during my stay at the Holiday Inn Express in downtown LA. The staff was very friendly and helpful and all of the amenities were well cared for and clean. August 25, 2014
Rated 4.0 out of 5.0 by Its an Express....value was so so Its not a family hotel however you will feel safe once you are inside the hotel. Its in a predominately Mexican cultural area. .Safety is not the issue its that you feel as if you are in little Tijuana. And that's not a bad thing its just what it is. I walked around within two blocks and I felt safe and as if I were just on the other side of the border. There were street vendors and plenty of people walking around. If you are here for business only and are driving get there early because parking is limited. My wife and two kids were here for Lets Make A Deal taping and were pleased with the hotel basics but sadden to find only a Gigantic hot tub "no swimming pool". If this place had two elevators and a pool I would stay here again. August 22, 2014
Rated 5.0 out of 5.0 by A comfortable and welcoming hotel Staff make a hotel excellent - front desk, maids, janitors', all where welcoming and helpful. And the hotel reflected their care. August 21, 2014
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