Rated 4.0 out of 5 by 92
Rated 5.0 out of 5.0 by Cheng Wee Leong Excellent Staff and Comortable Place
We are very happy with the front desk staff and all the other staff as well. They made our stay very comfortable and enjoyable.
July 6, 2014
Rated 5.0 out of 5.0 by teacher2013 Good Value
The neighborhood is sketchy but the hotel itself is clean and up to date.
July 6, 2014
Rated 5.0 out of 5.0 by prost22 Close to Everything in LA County and Great Service is a Bonus
Access isn't right at the highway exit, but hotel location relative to sights west of downtown LA excellent. Neighborhood is mostly business, some working class residences. Metro only 2 blocks from the hotel, though we didn't take Metro at night to find out if it appears safe (you're on your own!).
Staff service was excellent, not a single complaint there. Hotel certainly didn't skimp on towels--plentiful and plush (my wife has a habit of automatically asking for another towel because many hotels are stingy with towels). Plenty of parking in the garage below.
July 3, 2014
Rated 1.0 out of 5.0 by Jamshid Disappointed!
Inconveniently located, you are almost far to every where. Stayed on the second floor, the room was very noisy. The breakfast was far below expectation.
July 3, 2014
Rated 4.0 out of 5.0 by JimfromAlbuquerque Great service and large rooms
Really enjoyed staying here! The area's a bit sketchy (I think it's on the mend though), but they have underground parking and felt completely safe. Street noise was a bit loud, but room was fantastic! I think it's a bit expensive considering the area it's in, but close to downtown and conveniently located.
June 30, 2014
Rated 1.0 out of 5.0 by Zackns Holiday Inn Express LA Downtown West
in short, find some where else to stay in Los Angeles. The wireless network does not work. The hotel too far from anywhere to walk comfortably.
June 27, 2014
Rated 3.0 out of 5.0 by phone2 okay
I have stayed at many IHG facilities. I chose to stay here because it was within my price range and close to where I needed to do business. I am a solo traveler.
The area is very populated and noisy. The hotel is between 2 large hospitals. So if you are sensitive to siren noises be aware.
Safety wise I did not feel comfortable walking around alone. So I stayed in the hotel most of the time outside of my business.
My room was somewhat comfortable. The fan in the bathroom was extremely loud. The bathtub drain barely worked so it was like taking a bath and a shower at the same time. I did not report this as I would think it would be obvious for the cleaning staff to report. But very inconvient for me.
The fitness center is very warm with no ability to control the temperature nor does it have a fan. The variety of aerobic equipment was good though.
June 24, 2014
Rated 5.0 out of 5.0 by frankieh Wonderful service
wonderful service, gracious hosts, fine location in downtown Los Angeles.
June 23, 2014