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Rated 3.9 out of 5 by 121 reviewers.
Rated 5.0 out of 5.0 by Comfortable Bed The entire staff was helpful, courteous and efficient. Requests, i.e., extra pillows, were expediated. The transportation services provided to restaurants and medical facilities were done within good time frames and wait times were minimal. The drivers were courteous and patient. The breakfasts provided a variety of offerings. The attendants kept everything replenished. Beverages were available all hours. The business center computers were fast and facilitated printing well. The premises were well kept and secure. I have stayed in many Holiday Inn Express hotels and the staff at this one was definitely a cut above the rest. They were exceptional. September 22, 2014
Rated 4.0 out of 5.0 by estadia en el hotel holiday inn buena atencion de sus trabajadores tambien el servicio de transporte muy bueno September 22, 2014
Rated 5.0 out of 5.0 by Great Customer Service!!!! I had the best stay at this hotel thanks to Aida, she was magnificent very attentive and great sense of humor. We look forward to comeback next time we visit L.A. Hotel is centrally located near Metro Station very easy to commute. September 20, 2014
Rated 4.0 out of 5.0 by En general bien En general el hotel es bueno solo que sus alrededores son un poco seguro pero si el viaje es de negocio este hotel es excelente. September 18, 2014
Rated 2.0 out of 5.0 by My experience Driving up to the hotel my first thought was is this a Holiday Inn Express? The parking area in the garage was very creepy to the point my wife clinched my arms until we got in the lobby. After checking in and getting in my room I started to feel somewhat better. After going out to dinner and returning I was met with a sign that said that the elevator was out. We walked 3 flights of stairs to our room and bedded down for the night. When we awoke we were met with the same sign stating that the elevator was still out. As I checked out of the hotel I decided that due to the appearance of the area surrounding the hotel and the fact that I had to walk 3 flights of stairs numerous times, we would not be returning to this location again. September 17, 2014
Rated 3.0 out of 5.0 by Do not expect early or late check out at this hotel, no matter who you are Property was recently renovated but does not look that appealing. Guest service is poor because of the owners or the management company is very strict. Owner or Manager arguing and yelling at staff in the lobby with raising her voice at the top of her lungs and even after looking at me she would not stop, that was shocking. September 9, 2014
Rated 4.0 out of 5.0 no security there was no security to walk me to my car at 3am told by staff this was safe this is totally unacceptable September 5, 2014
Rated 3.0 out of 5.0 by Bad hood This is a terrible neighborhood. I will advise my company and our company travel agent to find other accomodations September 3, 2014
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