Rated 3.9 out of 5 by 46
Rated 5.0 out of 5.0 by AP85 Amazing stay and great hospitality
This is one of the few Holiday Inn Expresses I get excited about when I book a room. The front desk staff is so very helpful, the food is delicious, and the beds and bathroom (the entire room to be honest) is always, always so clean. I have not been disappointed by this hotel and staff. They do a great job!
November 21, 2013
Rated 5.0 out of 5.0 by RamonC Good Place to Stay
Enjoyed my stay. Convenient location. Nice staff. Will stay here again next time I'm in the area.
November 20, 2013
Rated 4.0 out of 5.0 by kahola great service, but stuffy room
We asked for a non-smoking room but upon entering we could smell cigarette smoke. Also, the room was really stuffy but at least it was clean. The bed was comfortable as well but not as comfortable as other Holiday Inn beds that I've stayed prior.
Overall it wasn't too bad, not sure if I would choose this hotel again though. Maybe for an urgent, last minute trip.
November 19, 2013
Rated 5.0 out of 5.0 by EA12 Comfortable and affordable.
Comfortable bed and great service. Breakfast was really good too.
November 6, 2013
Rated 4.0 out of 5.0 by UCLAmom Nice room layout, nice bedding & close to restaurants
I would recommend this hotel. We went to the UCLA Parents Weekend and it just took about 10 minutes to get there. We would go back in the future. The breakfast had a pancake and waffle maker and fresh donuts & omelets!
November 6, 2013
Rated 5.0 out of 5.0 by KrystalS1975 Great Location
Location was perfect for my stay, the office I was visiting could be reached quickly and in the evening I was able to have a great dinner at a pizza place in nearby Westwood (I think it was called 800 Degrees or so). The staff was really friendly and the hotel was clean. I'll be back!
October 30, 2013
Rated 4.0 out of 5.0 by Vicki33 Great Front Desk Staff
Ladies who work the desk in the morning go out of their way to be helpful. On our 2nd stay there within a week, 20th October, young man working desk gave us a different room away from street noise immediately when requested.
Breakfast is excellent with hot and cold choices.
The website needs to disclose booking policies and inability to change or cancel reservations and not hide this language.
October 25, 2013
Rated 3.0 out of 5.0 by jeffjohn 4 nite stay at West LA
This hotel was not up to Hol Inn Express standards I have come to expect but hotel put us in quiet room location-much appreciated
Breakfast selection was good
room was very small and cramped for 2 double beds
location was difficult to get in and out of by car--and we were concerned about safety in run down neiborhood
October 24, 2013
Rated 5.0 out of 5.0 by FinickyTraveler555 Great Service, Very Nice Stay
My husband and I had a very nice experience at this hotel. The front counter staff were very nice and helpful. The rooms were very clean. We were quite surprised by the complimentary, hot breakfast which included scrambled eggs, ham, sausage and gravy, pancakes, waffles, cereal, muffins, and cinnamon rolls (just to name a few items). Although the hotel is located at a busy intersection, we didn't hear much noise.
October 15, 2013
Rated 2.0 out of 5.0 by Nes12 Not what I expected
Not what I expected at all! The property is run down and not up to par to other Holiday Inn Express hotels. Further, the hotel is situated near the freeway. The area is very congested and loud. Given the aforementioned, I believe the hotel was way over priced. This hotel should be listed as a motel.
October 14, 2013
Rated 5.0 out of 5.0 by Magnolia2013 Very convenient, very friendly staff
This hotel is very handy to LA business travel--location is convenient even though traffic is crazy and up close. Staff helped at every turn, and one door lock wasn't up to snuff, I was graciously relocated. Free snacks, a very good and free hot breakfast, and tips for local restaurants were most apppreciated.
October 7, 2013
Rated 1.0 out of 5.0 by RMTx Like staying on a raceway
If the sound of revving motorcycles and constant truck and car noise lulls you to sleep then this place is for you! It's clean and close to where you need to be if west LA is where you need to be, but other than that, you can find just as good a place for the same price that doesn't sound like pit row of the Indianapolis 500.
October 5, 2013
Rated 4.0 out of 5.0 by Kiwiboks Great Hotel, Great Location
In the middle of Santa Monica and Beverley Hills we found this property a great location to access the tourist spots for both areas.
The outdoorsy feel for their breakfast service was wonderful, as was the variety served up to enjoy.
Rooms were lovely and spacious, and late check out was not a hassle.
Thanks for an enjoyable stay.
September 9, 2013
Rated 5.0 out of 5.0 by BDS329 Good place to stay
Really enjoyed my time at the property. Very comfortable.
September 5, 2013
Rated 5.0 out of 5.0 by Meradtech7456 Excellent in Customer Service
This was not the closest place to where we were going, but the Front Desk was very accomodating and helpful, so we will go here agian! Jaime was the evening desk clerk and he was friendly and helpful when we got in late and were hungry. Every one of the evening crew was nice, although the day person did send us the wrong direction! All in all a great clean place.
September 5, 2013
Rated 5.0 out of 5.0 by DebPa Friendly staff
I recently traveled to LA from Ohio to be with my son who was having surgery at UCLA Medical Center. I stayed 4 nights at the hotel and was very comfortable. The room was clean and comfortable. Having free Internet was a plus so I could stay connected with my family and friends about my sons status. The best part about my stay was that the front desk staff were extremely helpful and nice. Since I was a female traveling by myself, they made me feel quite comfortable and safe. Thank you for a great stay!
September 2, 2013
Rated 3.0 out of 5.0 by WLAvisitor Great breakfast
The best thing about this hotel was the breakfast. There were hot eggs, meat and pancakes in addition to other usual continental food. We stayed for 4 nights, and eggs and meat were varied every day, which we were impressed with. For the price of the hotel though and the location, I would have expected free parking, larger room and larger bathroom, and a pool. With 2 adults and 2 children, it did feel crumped. There was no microwave in the hotel room which was also inconvenient. The room temperature control was difficult especially because the AC air blew directly to the person sleeping next to it, and the control button was old and not quite accurate and could not be adjusted fine to degrees. The room was quiet though despite its proximity to Santa Monica Blvd and the FWY. The floor was dirty and would not recommend walking bare footed. Free coffee and cookies in the lobby was a nice touch, but they run out of cookies too quickly. There was only on elevator which was used by the guests and staff and it was very slow.
August 26, 2013
Rated 4.0 out of 5.0 by George33785 West LA fade away....
Good location(right by the 405).
How do you Californian's deal with the heavy traffic though-seriously?
August 23, 2013
Rated 4.0 out of 5.0 Great value
Stayed here while visiting friends in Santa Monica. Very convinient to Santa Monica Boulevard and the I-5. Room was clean. Parking is underneath and very convenient. Breakfast is servied in a cute atrium on the seconf floor. Well stocked and well attended.
Had an issue with the picture on the TV being too dark. The hotel said that it was the same throughout the building and was caused by an issue with the cable provider. They were in the process of switching providers and offered to comp the cost of parking ($10/night). This seemed like a fair effort to satisfy the customer.
I would definitely stay there again.
August 18, 2013
Rated 1.0 out of 5.0 WAS REALLY DISAPPOINTED WITH THE HOTEL IN GENERAL
HOTEL WAS REALLY LOCATED IN A BAD SPOT, ALMOST UNDER THE 405 FREEWAY. THERE WAS A LOT OF TRAFFIC NOISE AT NIGHT AND EVEN SPENT ONE NIGHT LISTENING TO A DOMESTIC DISPUTE IN THE ALLEY BEHIND THE HOTEL. WITH NO POOL I DONT GET THE HIGH RATE AND ALSO TO PAY TO PARK AT THE HOTEL IS A TOTAL RIPOFF. THE ONLY THING WE ENJOYED WAS THE BREAKFAST BAR. IT HAD A LOT OF CHOICES AND THE STAFF WAS FRIENDLY. WE TURNED THE AIR CONDITIONER ON IN THE ROOM AND IT SMELLED SO BAD THAT WE HAD TO TRY TO FIND AN AIR FRESHENER.
PULLING OUT OF THE PARKING GARAGE WAS AN ORDEAL ALSO.
PRETTY MUCH DIDNT LIKE ANYTHING ABOUT THE PLACE AND WILL NOT STAY THERE AGAIN
August 13, 2013
Rated 4.0 out of 5.0 by Evon Nice hotel but a terrible location
The hotel was very nice and clean. The staff was great! The location of the hotel was terrible. It did not seem like a safe location and was not close to anything.
August 6, 2013
Rated 5.0 out of 5.0 by Marty72372 Nice room and service
Room was very comfortable and nice.
Location of parking agarage was difficult to find at first.
Overall was very nice though and would stay again if in the LA area.
August 2, 2013
Rated 5.0 out of 5.0 by trane Great location, staff,and rooms
Had a very enjoyable 5 night stay. The staff is very friendly and helpful. Rooms are nice size and clean. A little pricey, but worth it for the excellent location.
July 27, 2013
Rated 5.0 out of 5.0 by StLouisMom First time to California from Missouri
Lots of construction all around but we got a good nights sleep. Plus of Subway sandwiches being brought in for snacks.
July 23, 2013
Rated 4.0 out of 5.0 by Travelled Value for Money
Place was keen and tidy, on bus route to Santa Monica and Getty Centre and presumably other places, but may be a bit far from main tourist spots.
If book need to insist on room away from front as its on busy Santa Monica Boulevard and can be noisy. (we picked well at the back so quiet).
July 4, 2013
Rated 5.0 out of 5.0 by MJVR67 super service
great breakfast and snacks
very friendly and helpful staff
June 24, 2013
Rated 4.0 out of 5.0 还不错
June 2, 2013
Rated 5.0 out of 5.0 by JWP3 Nice time in LA
I enjoyed staying here and truly loved the free breakfast. It was a great way to start my day.
May 13, 2013
Rated 5.0 out of 5.0 by Brady23 Excellent
Everything was GREAT!
Helpful, polite and attentive staff.
Prompt service upon request.
FREE breakfast and snacks daily.
Zero complaints, 100% satisfied!
May 1, 2013
Rated 4.0 out of 5.0 by brentinlasvegas Noisey Stay
This was a nice hotel and the rooms were excellent but the noise from all the construction kept me up all night, no granted this stay was in December and I do not know the status on the construction but I can not recommend this location until the construction is all done. Also, the parking was a bit cramped.
April 20, 2013