Rated 4.5 out of 5 by 104
Rated 4.0 out of 5.0 by PiotrR Good one night stay just to visit the Gibraltar on the way.
Good one night stay just to visit the Gibraltar on the way. Staff helpful. Standard high quality as always in Holiday Inn Expr with a reasonable price. no surprises :)
August 20, 2015
Rated 5.0 out of 5.0 by Reda E Great stay at one of the best Holidayinn Express hotels
Location: Right outside Algeciras, about 10-15 minute from the main Algeciras port. Also about a 10 minute drive from Gibraltar. There is a shopping center including a few restaurants, mac donalds, burger king across the street. Therefore you can live without a car for a couple of days although you do need a car to get here.
Rooms: Spotless, very well maintained and cleaned. Especially Maria Jose and Julie (and others) who did a very good job cleaning our rooms.
WIFI: i have had a couple of issues but only very rarely. You really do not have to worry about your wifi dropping every time, i would say it is definitely reliable.
Breakfast: I would have liked to see more choices and variety such as scrambled eggs. However, the restaurant staff is doing a wonderful job, especially Raquel and Elvira who provided us with excellent customer service. I walked to breakfast area 2-3 minutes after they closed and they still serve me with a smile. i have seen them literally ask guests if they would like to get more food before they start wrapping up, which is very nice of them. They also refill very fast.
Reception:The reception staff is very well trained to provide excellent customer service. They all went above and beyond to help us wih everyone of our inquiries, and we had many because we have kids. All of them are doing a great job, no exceptions. Kudos for everyone at reception!
Management: you know the place is ran very well when you see the managing Director (Andres) working not only everyday, but even on a sunday morning! I have also seen him stop by a couple of times late at night! This gentleman has excellent customer service skills and he really helped make us feel at home. He , along with entire staff, score very high in terms of recorgnition for IHG rewards members. Management is running this place with an "American" customer focused mentality that I have seldom encountered in Spain. Kudos to management!
I have stayed at many Hi Express locations throughout the US and This one is one of the better ones.
August 19, 2015
Rated 4.0 out of 5.0 by Hortelana Hotel tranquilo, personal amable
Desayuno poco variado, y escasa calidad, las zonas de alrededor desiertas, no se puede ni salir a pasear. La playa más cercana sucia, pero está cerca de Tarifa y Algeciras.
August 17, 2015
Rated 5.0 out of 5.0 by Mima8 Raquel la camarera del desayuno
Raquel la camarera del desayuno, muy eficiente y rápida, Felicidades
August 15, 2015
Rated 5.0 out of 5.0 by Josekia Hotel recomendado
El hotel solo tiene cuatro años y se nota, todo muy nuevo y muy limpio. La habitación amplia y el personal muy amable, el aparcamiento es pequeño pero hay bastante sitio para aparcar en los alrededores. Excelente calidad precio.
August 14, 2015
Rated 5.0 out of 5.0 by Frank6336 servicio excelente.
Muy buena relación calidad precio. Muy atentos y eficientes.
August 13, 2015
Rated 5.0 out of 5.0 by Jahanara Modernes Zimmer
Modernes Hotel zur Übernachtung bei Besuchen von Gibraltar in der Nähe eines Einkaufszentrums
August 9, 2015