Rated 4.5 out of 5 by 106
Rated 5.0 out of 5.0 by Samurphy KEEP THE SECRET!!!
I had not chosen Holiday Inn in YEARS!!
BUT I found myself looking in this area because of error in Resv elsewhere!! NOW I WOULDNT STAY ANYWHERE ELSE IN THIS AREA!!! The NEW EXPRESS H/I are GREAT! Have thought of everything... COMFORTABLE BED & LINENS, CLEAN, property well kept! FRIENDLY professional staff ALWAYS AVAILABLE. EXCELLENT bkft and drinks fruit and cookies available all day. THE POOL AREA IS FANTASTIC!! Even thought of HANDICAPPED ENTRANCE TO POOL & HOTTUB AREAS!! ENTIRE HOTEL SMOKE FREE! This property is managed by Angie. She has wisely chosen an EXCELLENT staff to assist her. This has resulted in a great hotel that I think ANYONE would enjoy and come back to!!
Shhhh!!! I stay here a lot and don't want it too full!!
HA!! FYI lots of places to eat or shop and right off interstate I 64
East end Louisville Ky!
July 27, 2014
Rated 5.0 out of 5.0 by Bdwood2 Great pillows/comfortable bed/ quiet
Wonderful relaxing nite, courteous staff, nice place to stop for the night!
July 25, 2014
Rated 4.0 out of 5.0 by tomcat69 nice place
Very comfortable hotel with a friendly staff, enjoyed being made feel comfortable after a long trip.
July 24, 2014
Rated 2.0 out of 5.0 by Jesse52 Great customer service, furniture needs replacing
Some of the furniture in room and lobby is in need of being replaced and your Internet connection is poor
July 22, 2014
Rated 5.0 out of 5.0 by Audi Bear Great stay
Everyone very friendly. A great relaxing stay. Breakfast was very nice, the room was spotless. Thank you so much.
July 6, 2014
Rated 5.0 out of 5.0 by skay66 Friendly staff
This was a very nice place to stay in Louisville. Out of the way a bit, but that made for quiet nights. Several nearby restaurants enabled us to eat dinners without having to travel too far.
I would have loved to use the pool, but being indoors, it held the chlorine chemicals in the air - TOO MUCH to last too long.
should I return to the area, I would not hesitate to use again.
And the staff was VERY friendly and helpful - great group of workers!
June 29, 2014
Rated 2.0 out of 5.0 by skling A bit rough
I am a Platinum and travel frequently to the area. I was disappointed in the room. Very run down.
June 27, 2014
Rated 2.0 out of 5.0 by ClinchMtnMan Squeaky Clean but Furniture Worn Out
While in Louisville for medical treatment my wife and I stayed at this property for four nights. The room was very clean and the staff was courteous and helpful.
The bed and linens were excellent. Comfortable and clean.
The only problem was the condition of the couch and chair in the room. The couch looked and felt dirty. It also had a hole in one of the cushions. We told the front desk staff about it the first morning and they either replaced the cushion or the entire couch. We covered it with a sheet just to feel comfortable.
The chair at the desk was in deplorable condition. The bonded leather (vinyl) on the chair back had peeled away leaving an ugly looking "scar" that just didn't look like one I'd want to sit in. We told the front desk staff about this and they said "Many of the chairs are like that!" It was not replaced.
Overall the room was clean but the poor condition of the couch and chair took away from an otherwise pleasant and comfortable stay.
June 24, 2014