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Rated 4.6 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Great room This was a first class room. We were only sad that we could only stay one night. September 27, 2014
Rated 4.0 out of 5.0 by Friendly, Attentive Staff It is obvious from the friendly greeting upon arrival to the constant cleaning of the dining tables during breakfast that the staff is there to attend to and serve the guests. Not that other hotels don't do the same. This one just does an excellent job at hospitality. September 20, 2014
Rated 5.0 out of 5.0 by Very clean ane well maintained Very clean hotel that is very well maintained. Courteous staff. September 16, 2014
Rated 5.0 out of 5.0 by GREAT Hotel, Excellent Location Excellent hotel !!!! Room was very clean and nice. Staff is great, very courteous, professional and helpful. Location is perfect for easy access to interstates and places you may want to visit around the city. If you're coming to Louisville and are looking for a nice place to stay, highly recommend this location!! September 16, 2014
Rated 5.0 out of 5.0 by Great Stay We had a great stay; clean rooms and great staff. We would stay again without hesitation. September 13, 2014
Rated 5.0 out of 5.0 by Septermber 2014 stay If there was only one downer on this trip, other than the reason for the trip itself, which is beyond the control of the hotel, it would be the pool hours. Due to personal circumstances, I did not arrive until after the pool had closed, and had to leave before it opened. I was hoping to relax in the hot tub, but that was not possible because of the pool hours. BUT, everything else I had access to was very good, such that I would recommend, and consider staying at, this hotel in a future visit to Louisville. September 11, 2014
Rated 5.0 out of 5.0 by Great place for a honeymoon, after 10 years of marriage! After 10 years of marriage and 4 daughters, we finally got away for a honeymoon! The staff was welcoming and very nice . The room was comfortable and quiet. We slept very well, when we finally went to sleep. The pool and spa were very nice. Breaakfast was filling and they never ran out of food. We will definitely return and we might just bring our children next time. Place is close to all the places families like to go to. And a big thank you to Tessy for the cookies when we arrived! September 10, 2014
Rated 5.0 out of 5.0 by Great staff and rooms Very quiet and comfortable area. No loud activities close by. In close proximity to restaurants and stores.Easy access to major highways. September 9, 2014
Rated 5.0 out of 5.0 by Easy Access The hotel is near to our family that we visit and to the church we attend when in Louisville. Takes very little time to travel to see our family. The girls who are at the front desk are so courteous and friendly. September 7, 2014
Rated 5.0 out of 5.0 by Great Service The staff was very friendly and went above and beyond to make our stay memorable. When we checked in, the front desk knew we had an early check in and everything was all set. The pool hours were later in the AM the next day but the staff had it up and running 2 hours before the set time and made a point to let us know. Our family will be living in that area and we will stay at this Holiday Express and Suites again. September 3, 2014
Rated 4.0 out of 5.0 by good stay Experience was good and will stay at this location in the future. September 2, 2014
Rated 5.0 out of 5.0 by Nice Hotel Nice clean room, nice staff, felt safe in the hotel, will stay here again if in the area. September 1, 2014
Rated 5.0 out of 5.0 by Up to the standard I have stayed at many HIEs across the country. They have a universal high quality and this one is no exception. August 26, 2014
Rated 1.0 out of 5.0 Very Nice Overall Stay The handicapped room with its wand shower was a bit of a problem, but in general, it was a very nice stay. August 24, 2014
Rated 4.0 out of 5.0 by Flights Delayed. This property continues to be far behind other IHG properties in breakfast selection and quality. August 24, 2014
Rated 2.0 out of 5.0 by once nice, in decline The hotel is not what is was in the recent past. The room had mold in the shower, the toilet ran, the HVAC unit was blocked by the bed so climate control was impossible. The lot needs stripes repainted. They allowed a tracker trailer to park blocking many parking spots. Some of the staff has turned over, and they are not as friendly, in my view,as the people they replaced. The breakfast bar lacked bananas and Greek yogurt. August 20, 2014
Rated 5.0 out of 5.0 by The Bed was Great ! Clean room. The bed was so very comfortable and clean. August 19, 2014
Rated 5.0 out of 5.0 by Courteous staff The front desk staff is both professional and courteous. It goes out of its way to ensure a good stay. Bravo! August 19, 2014
Rated 5.0 out of 5.0 by Second Time Around Stayed here in May and had the opportunity to stay again. Arrived late and check-in was already set up and ready for us. Lobby coffee pot was almost empty but by the time we took our things to the room and returned to the lobby - they had a fresh cup waiting for us. Clean, quiet and well-maintained with good breakfast. August 18, 2014
Rated 5.0 out of 5.0 by SIMPLE A TOTAL PACKAGE!!!! BREAKFAST choices excellent... Gwenda or MaryLisa will even pack u a go bag!! ALWAYS beverages fruit & cookies available! I LOVE THE BED & BEDDING! Makes for a good night sleep! RELAX..GREAT POOL & JACUZZI! FITNESS center all u need!! ALSO a great area if you just want to go for a walk. STAFF very friendly and available for any need or problem! I am VERY picky about CLEANLINESS!! No problems seen ANYWHERE in hotel! I would definately choose again and recommend! August 16, 2014
Rated 5.0 out of 5.0 by Great breakfast and comfortable bed Wonderful, friendly staff, great breakfast and very comfortable bed and bedding. August 6, 2014
Rated 5.0 out of 5.0 by Great stay!!! The hotel was neat, clean and comfortable. The staff was quite friendly. August 4, 2014
Rated 5.0 out of 5.0 by Awesome stay This was the best hotel chain I have stayed in for many years. Staff were very accommodating,pleasant, knowledgeable! I will stay here again and again. Rooms were comfortable, roomy, clean, very little noise, beds were great!!! August 1, 2014
Rated 5.0 out of 5.0 by Excellent staff Staff was very customer service oriented and it made you feel important July 31, 2014
Rated 5.0 out of 5.0 by Clean hotel with good breakfast Just passing through on our vacation and stayed one night. Room was clean with a good mattress. They served a full breakfast and even had a pancake-making machine which my family enjoyed. Would definitely stay here again. July 29, 2014
Rated 5.0 out of 5.0 by great room great room,comfortable beds,great pool,staff great July 28, 2014
Rated 5.0 out of 5.0 by Leisure Traveler Everything was excellent except the desk chair. The upholstery was ripped in numerous places. It was well beyond needing to be replaced. July 28, 2014
Rated 5.0 out of 5.0 by KEEP THE SECRET!!! I had not chosen Holiday Inn in YEARS!! BUT I found myself looking in this area because of error in Resv elsewhere!! NOW I WOULDNT STAY ANYWHERE ELSE IN THIS AREA!!! The NEW EXPRESS H/I are GREAT! Have thought of everything... COMFORTABLE BED & LINENS, CLEAN, property well kept! FRIENDLY professional staff ALWAYS AVAILABLE. EXCELLENT bkft and drinks fruit and cookies available all day. THE POOL AREA IS FANTASTIC!! Even thought of HANDICAPPED ENTRANCE TO POOL & HOTTUB AREAS!! ENTIRE HOTEL SMOKE FREE! This property is managed by Angie. She has wisely chosen an EXCELLENT staff to assist her. This has resulted in a great hotel that I think ANYONE would enjoy and come back to!! Shhhh!!! I stay here a lot and don't want it too full!! HA!! FYI lots of places to eat or shop and right off interstate I 64 East end Louisville Ky! July 27, 2014
Rated 5.0 out of 5.0 by Great pillows/comfortable bed/ quiet Wonderful relaxing nite, courteous staff, nice place to stop for the night! July 25, 2014
Rated 4.0 out of 5.0 by nice place Very comfortable hotel with a friendly staff, enjoyed being made feel comfortable after a long trip. July 24, 2014
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