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Rated 4.5 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by Great hotel and location Very comfortable and clean hotel. We found the area to be very quiet yet with nearby conveniences. Staff is friendly and helpful. May 15, 2013
Rated 5.0 out of 5.0 by Great Facilities Stayed here this year when over for the Mid America Truck Show, I normally stay opposite the Convention Centre, but as I failed to book early enough it was full so decided to stay about 15 minutes out at Jeffersonville. Really was a good move, excellent rooms, swimming pool and jacuzzi was great plus the fitness room. The free Breakfast was very good and free cookies in the foyer during the day. A little way out of town but nice a peacefull area with little or no traffic noise, will definitely stay here again. May 10, 2013
Rated 5.0 out of 5.0 by Best Express i've ever stayed at!!! What more can you say? Loved the elderly men at checkin. Super courteous & attentive. More hotels should utilize our aged community in this capacity. Did have one issue that was super disappointing though, my Mary Kay Moisturizer disappeared from my room the first day there. Really strange - must have gotten wrapped up in the linens - cause no one would risk their job over that! May 4, 2013
Rated 5.0 out of 5.0 by Stay in Louisville Clean room, comfortable bed and great/friendly service April 12, 2013
Rated 5.0 out of 5.0 by Excellent Service My job requires frequent travel and overnight stays. This hotel is by far one of the best that I have experienced. The staff are always very helpful and accomodating.They treat you more like a guest in their home instead of a hotel! They are a shining example of great customer service, and I hope upper management recognizes what a great team is operating this property on a day to day basis! April 5, 2013
Rated 5.0 out of 5.0 by Great place to stay in Louisville I travel about 90 nights per year and always try to stay at this hotel when I'm in Louisville. It's in a great location, is very clean, and the staff are friendly. Some of the furnishings are starting to show some wear, and that will need to be addressed soon. I highly recommend this property. April 4, 2013
Rated 1.0 out of 5.0 by Great experience We pulled in late and were so tired. The front desk clerk was so pleasant and made us feel welcome. The room was really nice and clean and comfortable. We would definitely recommend this Holiday Inn Express. March 29, 2013
Rated 5.0 out of 5.0 by Relaxing experience I have stayed at this particular hotel twice within a four week time span and it truly was a relaxing one. The beds are quite comfortable and the staff and service was great. On my first visit, the heat was not working properly and within 10 minutes or so, they had another room available for me to move to. I was quite surprised and impressed that they moved so quickly to make sure I was taken care of. I would definitely recommend this hotel to anyone. March 9, 2013
Rated 5.0 out of 5.0 by Great Service I am always treated like family at this hotel. Marylisa and Art always make checking in easy and they always are very responsive to any of my needs. Angie and Pam always take good care of me when checking out and also in getting a room on a last minute request. And Gwenda is always great when eating breakfast. This is a great place to stay! March 7, 2013
Rated 5.0 out of 5.0 by One of the best! This is one of the best Holiday Inn Express properties we have stayed at. Everything was as near to perfect as it gets. March 6, 2013
Rated 5.0 out of 5.0 by Excellent visit - as always The entire staff made my stay most pleasant. The Holiday Inn Express is my home away from home. March 1, 2013
Rated 5.0 out of 5.0 by Great staff Great accomadations STAY HERE. Although the entire staff should be commended i find myself compelled to compliment Pam as well as the young lady that hosts the breakfast area. they are the definition of courtesy, professionalism and personal service. My job requires road travel weekly and have been in this hotel for 6 weeks (no laughing). Please commend the entire staff for cleanliness attention to detail and their friendly demeanors. i must say i always aim for the holiday inn express brand but this staff EXCEEDS all expectations. they are to be praised!! February 27, 2013
Rated 5.0 out of 5.0 by Excellent bed and friendly service Will return to this property and would recommend to anyone. January 22, 2013
Rated 4.0 out of 5.0 by Good Breakfast Although the breakfast was good, I think children should not be allowed in the dining area without the adult they are at the hotel with. That morning they were very disruptive. January 21, 2013
Rated 5.0 out of 5.0 by Great Stay! Excellent staff. They were very accommodating and polite. The property was clean and located in a great location. We will be staying here again the next time we come to the area. January 19, 2013
Rated 5.0 out of 5.0 by Home away from home The staff at the Holiday Inn Express is always friendly and helpful. My stay is always pleasant and I look forward to my trips to Louisville. January 16, 2013
Rated 5.0 out of 5.0 by Louisville Gem An excellent location, prompt and especially cheerful check in from the front desk supervisor. He was genuine and a real pleasure to meet at a very late hour check in. One of the cleanest Holiday Inn Express at which I have lodged. Only suggestion is some humidification in the rooms - it was extremely dry which made sleep a little difficult. I will be back! January 15, 2013
Rated 5.0 out of 5.0 by Always Reliable Arrived very late in the evening. Every staff member was warm and welcoming. Room and comfort exceeded our expectations. Wonderful breakfast. Easy access on/off freeway. Would definitely stay here again. January 2, 2013
Rated 4.0 out of 5.0 by Clean Hotel Stopped for the night on our way south. Fast check in, very clean updated hotel. Front desk was very helpful. Will stay here again. January 2, 2013
Rated 5.0 out of 5.0 by Nice Location This hotel was in a quiet spot outside of Louisville, KY. Located just off the main highway with easy access in and out. There were nice chain restaurants nearby, and nice on-site amenities. Would stay again if in the area. November 26, 2012
Rated 5.0 out of 5.0 by Excellent Choice I always stay here when my business brings me to this area. Very clean and comfortable and the staff is very amicable and professional. November 23, 2012
Rated 5.0 out of 5.0 by Great Stay We really enjoyed our stay! The room was niceand clean! The staff was very helpful and friendly! We enjoyed the pool! Breakfast was good! Thank You! November 5, 2012
Rated 5.0 out of 5.0 by Friendly and Clean A very quiet and clean room, and employees were very nice. November 4, 2012
Rated 5.0 out of 5.0 by Super Service and Helpful Staff I have stayed at this particular Holiday Inn Express three times now with my team of technicians. I have always been treated with the utmost respect and dignity by the welcoming staff. They are extremely helpful, always ask if there is anything they can help with, and immediately take care of any requests that I or my team has. The rooms are extremely clean, well lighted, spacious and very comfortable. The added benefit of a small refridgerator, microwave and coffee pot is wonderful for the working away from home traveler - which we are. The only short fall is the wireless internet service is not the best, however, we are technicians working in this industry and we were capable of using the resources we already had so this wasn't a show stopper. We love this hotel and we will stay here again if the business presents itself. October 26, 2012
Rated 5.0 out of 5.0 by 4 tired travelers The gentleman at the desk, Don or Dan was superb. He offered water, was extremely helpful in showing us a map of the city and routes to different attractions we were interested in. He was a super pleasant individual. The beds were extremely comfortable. We will definitely come back should our travels bring us to Louisville again. October 25, 2012
Rated 5.0 out of 5.0 by Service This is the best Holiday Inn in Kentucky! Great service, helpful staff. October 15, 2012
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