Rated 4.2 out of 5 by 205
Rated 5.0 out of 5.0 by IHG member since 2010 Exceeded our expectations
Fantastic customer service, very clean amenities, and made our stay very comfortable.
November 25, 2015
Rated 4.0 out of 5.0 by runner12345678 Good location
A decent, quiet holiday inn express but they need to work on the breakfast.
November 24, 2015
Rated 4.0 out of 5.0 by SFSteve Service is good
The service was good and professional at any time. Very "American", but this is to be expected in hotels with little foreign guests and not much experience in dealing with foreigners.
The decoration of the hotel is old fashioned and not so high in quality, at least for my taste and quality expectation. The fitness center is rather small and the breakfast is the "standard" boring breakfast.
I travelled a lot over the world in the last few years (not IHG hotels) and experienced it a little different. For the breakfast and decoration/quality I would expect a lower price.
November 20, 2015
Rated 4.0 out of 5.0 by Hotel Guest 2574 comfortable clean room
good value for a mid priced chain. The bed was comfortable and the room was clean.
November 17, 2015
Rated 5.0 out of 5.0 by Anwar60 Confortable
Excellent experience. The hotel was clean and comfortable. Lobby was inviting and clean
November 16, 2015
Rated 3.0 out of 5.0 by ads26 Way too pricey and Noisy
I was really disappointed in the hotel as a Holiday Inn. I paid over $249/night for a room that looked like it was a polished 2nd hand hotel and the noise level inside of the hotel was really bad. What made everything worse is for the $249/ night they put me in a room that was behind the elevator so the elevator noise kept me up all night long. The breakfast room was tiny and the selection was pitiful. I am a huge fan of Holiday Inns and that is where we only stay, but this one was bad.
November 10, 2015
Rated 5.0 out of 5.0 by Mickle Pickle 64 stay at Holiday Inn Express, Louisville Northeast
After driving for ten hours, my stay was a most enjoyable, relaxing break. The room was spacious, comfortable, and well appointed.. The staff was friendly and very helpful. Breakfast was lovely and contained a wide variety of choices. I could not have been happier with my stay! I look forward to my next stay at a Holiday Inn express!
November 10, 2015
Rated 4.0 out of 5.0 by Bill 2336 Rooms needs a deep cleaning
Typical Holiday Inn Express. Same rooms same limited breakfast. Although the room appeared clean it was obvious over the past 17 months I regularly stayed at this property that housekeeping has declined. Heavy dust on horizontal surfaces of pictures, headboards etc. The AC filter was all but clogged. The bathroom exhaust fan grill needed dusting. The area behind the beds, nightstand and tv center was very dusty and with food wrappers and bits of food present.
Using a damp washcloth I dusted everything except behind the beds, along the bed frames and behind the tv center. I bagged and took the washcloth to the front desk to let them.
November 9, 2015