Rated 4.2 out of 5 by 113
Rated 5.0 out of 5.0 by Hon86 Great Stay!!!
Very comfortable bed. Had a great Stay from beginning to end... stayed in a larger room and really enjoyed it, excellent and clean. Location Was perfect for my work but also had shops and restaurants nearby. Would definitely stay again
February 27, 2015
Rated 3.0 out of 5.0 by otragain Another guest was given key to room!!!!!!!
We have stayed at this Holiday Inn before and will stay at it again because it is close to family. Hopefully the key mix-up was a glitch , but it was certainly disconcerting, luckily we were watching TV and getting ready to go out so we were up and dressed. I also expected to be given a IHG recognition bag of at least a bottle of water, but non was given.
February 27, 2015
Rated 5.0 out of 5.0 by Flamethrower123 Clean Room, good pool area, terrible food
Hotel was nice, room was clean and staff was helpful. Pool area was nice and Hot tub was great. Free breakfast was a plus, however food choices and qualty were lacking.
February 26, 2015
Rated 3.0 out of 5.0 by ms19 Bad Receptionist Service
At the time of check in, I asked receptionist for a room on upper floor but she replied that there is abosutely no room available on the upper floor. Another colleague of mine checked in 15 minutes later and he got a room on upper floor, although he never asked for a room on upper floor. I think that particular receptionist was too lazy to change my pre-booked room.
I thought being a IHG member, I should be given preference.
February 24, 2015
Rated 4.0 out of 5.0 by BadMotorSc00ter Enjoyable stay
But breakfast was below par compared to other Holiday Inn experiences.
February 23, 2015
Rated 5.0 out of 5.0 by Terrgore This hotel never disappoints
I've stayed at this hotel many times. It's always amazing. The staff is helpful, the rooms are clean, and breakfast is quick, good, and convenient. I won't stay anywhere else in Louisville.
February 22, 2015
Rated 1.0 out of 5.0 by Connorgus Horrible Stay
Once arriving to the hotel me and my 16 year old son were told that the rate was for two night stay not just one, our plans changed. The reservation confirmation stated that we would need to cancel before 6pm of the stay and it would be OK. They never said we HAD to stay for two nights to stay one night. I checked out the next morning and everything seemed OK, but I just noticed I got charged for both nights. Then when we got to the room it had only one bed, we ordered two. The lady at the front desk said they were booked and we had no choice. Then we went to the pool to relax, there were no towels at the pool. Finally we decided to go to sleep there was a noise similar to a tractor pull coming from the room above for about 45 minutes, maybe a whirlpool tub I don't know. Will never stay here again.
February 19, 2015
Rated 4.0 out of 5.0 by Laudaddy Clean and Comfortable but pretty pricey
The Louisville Northeast Holiday Inn Express provides what you expect but at a premium price. There were no premium amenities however, and the wireless internet was almost unusable.
February 17, 2015