Rated 3.9 out of 5 by 29
Rated 1.0 out of 5.0 by xcfam staff and service
The owner of the hotel decided that quiet hour should start an hour earlier on Saturday because of what he saw on the security camera on Friday. What did he see? A bunch of people enjoying each other's company. Did we stay up late? Yes? Were we rowdy? NO. I will never stay at that hotel again because of the owner changing the rules to a group of people who weren't doing anything wrong in the hotel. I am very disappointed with this hotel and won't be returning.
November 27, 2013
Rated 3.0 out of 5.0 by JRC01 Great service but bed uncomfortable
The service was great, friendly people but the bottom fitted sheets on our king bed would not stay on the mattress, don't know what the problem was mayby sheets to small for bed.
October 31, 2013
Rated 4.0 out of 5.0 by Denise60 If Rest is what you want
This one day, activity packed outing required a restful night for the next day’s road trip. Holiday Inn Express proved to be the right place for a tired traveler. After arriving to the hotel later than planned, I was greeted by a friendly and efficient receptionist, and the night’s rest was pleasant and comfortable. I would stay here again.
October 16, 2013
Rated 3.0 out of 5.0 by GE47 Average Stay
Weak with-fi. Some of staff not attentive to duties. The 81 year old that works the breakfast is a gem. It is a shame all staff weren't like her.
October 9, 2013
Rated 3.0 out of 5.0 by Hockey9 Just an average stay
Was not greeted as a iHG platinum member, was not even acknowledged as a rewards member. Very slow during check in, only one person at the desk during the peek hours of check in.
October 8, 2013
Rated 5.0 out of 5.0 by Hikerbabe No problems!
No problems here. Close to everything in Louisville. 20 minutes to Churchill Downs. Enjoy your stay!
September 8, 2013
Rated 5.0 out of 5.0 by dawgpound67 review
They have a great breakfast with several choices. It is always ready by 6 am. Staff is friendly and helpful.
August 27, 2013
Rated 5.0 out of 5.0 by Ray282 Great breakfast and comfortable room
Great stay and priced right. Enjoyed the breakfast provided and the entire staff was pleasant and helpful. Would definitely stay again.
August 10, 2013