Rated 4.2 out of 5 by 103
Rated 5.0 out of 5.0 Great Stay, highly recommend
Noticed somebody had posted a very bad review and felt like I needed to counter.
I've stayed here several times and have always been very happy. Never had any problem with strange smells or anything like that.
I am platinum and I stay at many different IHG hotels and I'm rarely not satisfied, but this HI Express in particular I would rate as definitely in the top tier of the brand.
I have had a couple issues with the TV box in the past, but this time the TV has been replaced with a 55 or 60" Samsung Smart TV and it's been great.
Haven't used the pool, but it looks good sized and clean.
Always been welcomed as Platinum as well, though I don't feel a need to be. It actually seems a little silly, but I get my bonus points as well.
January 22, 2015
Rated 2.0 out of 5.0 by Renea S Unclean hotel
Upon arrival, I was NOT welcomed as an IGH rewards member even thought I am a Gold Member and been a member for MANY years. I never have had this happen! Even though they were given my card, I had to contact HI to have the points added to my card.
Check in was very easy and the front desk clerk was very nice. Going into the elevator and hallways, the smell was overwhelming as it was very discerning. The carpets in the halls were very filthy and stained.
The room was not immaculate (as I have come to expect) but the bed was comfortable. The pool was very cold! The breakfast left a lot to be desired and many items, we were told, were "not available". Had to go somewhere else to get breakfast.
Stayed in 12 different Holiday Inn Expresses in December and for price, amenities, and breakfast, this was the WORST!
I would not have spent more than one night here if staying longer. The next time I am in this area, I will stay somewhere else.
January 11, 2015
Rated 4.0 out of 5.0 by chrysta1221 Comfy Pillows
Nice location, close to a mall and restaurants. We were able to walk to a nice dinner. Kind of a busy area so no view per say but we were not looking for that. The free breakfast is always nice and the beds/pillows are awesome.
December 30, 2014