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Rated 4.6 out of 5 by 192 reviewers.
Rated 5.0 out of 5.0 by 3rd Stay 3rd Stay at this Holiday Inn location. Always clean and nice to stay at. Continental breakfast is great. October 15, 2014
Rated 5.0 out of 5.0 by Another Fantastic Rockford Regatta Weekend We travel to Rockford for the Head of the Rock Regatta every year. I would recommend Holiday In Express in Loves Park for any and all at any point in the year. Facilities were in great shape as usual. If you have kids, this Holiday Inn is within walking distance to mini golf, go-carts, pitching machines and arcade. Great location right off the highway, but not too close so you can get a great nights sleep. October 15, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff. The friendliness of the staff with their willingness to accommodate requests is a testimony to their desire to serve the guests. October 15, 2014
Rated 5.0 out of 5.0 by fred great staff great staff great staff great staff great staff did I say "Great Staff". Thanks! October 13, 2014
Rated 5.0 out of 5.0 by Alexa <3's HI Rockford Loves Park What more can I say that hasn't already been said about this location....I was driving from Naperville towards Rockford and spilled tea all over myself during the journey. About 40 minutes away from arriving in Rockford I called the front desk and asked if there was an possibility for an IHG member to receive an early check in because I had tea all over myself! She told me that wouldn't be any issue. So that was nice! I checked in with Tina at the front desk and she was so incredibly nice. I received my keys and changed before I had to get back out to work. I can honestly say I have never been to a hotel where I felt comfortable walking on the carpet bare foot....this is the hotel that you can do that and not feel totally disgusted or guilty. Clean floor, clean walls, clean bed and the view was very nice. I know when you're working some people don't care about the view but there was a nice little corn field outside that was actually cute and nice to look at. The breakfast in the morning was also lovely. I am TOO used to eating overbaked pre-made cheese omelettes and pancakes and other junk hotels try to pass off as food. I was happy to see a GOOD selection ranging from yogurt to various juices and pancakes. Food and coffee both get A's. I realize that the food won't be amazing everywhere but when you're traveling more than you're home....this Holiday Inn Express had the best choice. At night time all I wanted was a water and my room was right near the vending machine on the top floor. The machine ate my money and said it was out of service although there wasn't any sign. I called down and was reimbursed my dollar and GIVEN a bottle of water by the night audit gentleman. A+ staff A+ room A food. I'll be coming back next time for sure. Why can't all hotels be like yours? oh AND it was the only hotel on my travels this season who actually thanked me for having my IHG rewards....Thank you Tina, night audit and all staff members! October 13, 2014
Rated 5.0 out of 5.0 by Great for business travel Highly recommend this location as the staff and clean facility are all you can ask for when away from home. The breakfast selection is good, make sure to get down there early ofcourse for a fresh breakfast. October 12, 2014
Rated 5.0 out of 5.0 by Bill Had a handicap room; although not required. Made things easier, except the entry to bathroom seemed turned around,. October 9, 2014
Rated 2.0 out of 5.0 by Bad customer service I travel all year round with sports teams and this front deal lady was one of the worse I ever felt with! No need for details of what happen that does not matter her general attitude stunk! She was extremely rude and very condescending! She would not answer simple questions and basically didn't care what happen to me at all. I told another person in our group what happen and how I felt and they jumped right on to tell me she was rude to her too! Sorry to rest of staff but one bad member ruins it for the rest! Next staff meeting maybe go back to the basics like "the customer is always right!" October 8, 2014
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