Rated 4.5 out of 5 by 72
Rated 5.0 out of 5.0 by Mike308 My recent stay
I had a nice quiet room with a very comfortable bed.
December 1, 2013
Rated 5.0 out of 5.0 by Luanne14 Unexpected discount
As we checked in, the staff member inquired about the reason for our stay. We said that we were here to attend the funeral of my brother. We were told that there was a "bereavement discount" available and she made the arrangements for this. This was unexpected, and definitely a pleasant courtesy . It is so nice that there are people and businesses that can make difficult family situations easier.
November 26, 2013
Rated 5.0 out of 5.0 by Pachyderm098 Great front desk staff
Excellent service provided at arrival and follow up after we settled in.
November 6, 2013
Rated 5.0 out of 5.0 by Ken36 A Great Place to Stay
The front desk people were superb, the hospitality was great, and the atmosphere could not be beat.
November 5, 2013
Rated 5.0 out of 5.0 by Studor12 Family Fall Fling
This was the second time that our family has stayed here while enjoying our Annual
Fall Fling. We rotate sites depending on location of host family. The younger generation certainly enjoyed the pool and exercise room. We shared the Breakfast area with soccer families for supper and social time on Saturday night and Sunday morning. The desk staff were very accommodating and check-in went quickly. The rooms were quiet and very condusive for rest. Thanks.
October 24, 2013
Rated 5.0 out of 5.0 by Rchammack Great facility
Excellent hotel, great location and very helpful staff.
October 22, 2013
Rated 4.0 out of 5.0 by Chgo22 Good experience overall with an exception
My experience was good but went with a group. There were people in our group that had an employee walk into their room. I truly believe he was casing the rooms and expecting nobody to be in there. He was caught and made some lame excuse that he needed to use the phone? Why? Maybe he was in my room too. Reports have been filed but will this correct the problem? I am not so sure...this incident will also be on Yelp for people to review.
October 19, 2013
Rated 4.0 out of 5.0 by badexperience11 One bad experience ruin's the trip
Everything was good with our stay at the Holiday Inn Express in Loves Pk,IL. except for a security issue that occurred to someone
during our stay.
We had booked 10 rooms for a family outing.This was the first
time we stayed at a Holiday Inn Express.
Someone in our group was not feeling well(a female),so she was
taking a nap.It was late afternoon.
She was awaken by a light knock at the door,so she got up and before she got to the door someone opened the door and walked in.
She was very startled and shocked to see a stranger walking into her room.
He was an employee of the hotel.She asked him what he was doing in her room and his reply was "I have to use your phone",
Then said "forget it" and walked out.Needless to say she was stunned.Could not sleep that night at all,wondering what the guy
really wanted.Steal things or worse yet if she had not woke,what was he going to do?
First of all,that employee should be fired.I'm sure its not the first time he's done this.
We will probably never stay at a Holiday Inn Express again.
October 17, 2013