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Rated 4.5 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by Excellant service staff very helpful getting information about the hotel via phone prior to making the reservation. had an unrelated to the hotel injury, and staff was very accommodating in getting me to the urgent care clinic. August 22, 2014
Rated 5.0 out of 5.0 by No surprises We had a good experience. Nice pool and hot tub. Good breakfast. August 21, 2014
Rated 4.0 out of 5.0 by Excellent, Great Place Loved the stay. Just what we were looking for. Comfortable and Clean August 21, 2014
Rated 4.0 out of 5.0 by Had a very good stay We found this hotel to provide a great stay at a great price. It was easy to get on and off the highway and was very well kept. August 21, 2014
Rated 5.0 out of 5.0 by Driving Thru I thought I had booked this HIE online, but found I was mistaken when I arrived, Alisa at the front desk handled my mistake with graciousness I rarely find in one so young. She could see we were tired from 11 hours in the car and worked quickly and efficiently to make sure we were treated as welcomed and expected guests. The next morning, the breakfast in the Great Room was relaxing and filling before we hit the road home. August 21, 2014
Rated 5.0 out of 5.0 by Great place to stay! I traveled to Rockford for a Saturday 2pm wedding. The staff here was great to work with our group to make sure we all had rooms to get ready, despite the fact that some came in Thursday, some Friday and some left Saturday after the wedding. It is located near a highway but in a corn field so was very quiet. Breakfast was much better than expected-everything from pancakes to biscuits and gravy to eggs to oatmeal. All in all a great stay August 20, 2014
Rated 5.0 out of 5.0 by Nice setting, great people We were driving from Pittsburgh to Minneapolis. after 7 hrs driving, we were exhausted. We had our very large and friendly Bernese Mountain Dog with us. The staff was so great and welcoming.I accidentally left a bag of meds behind. The girl at the front desk while I was driving on the road and worked with me to arrange over night shipment to my final destination. They were so, so helpful. 5 stars in my book! August 18, 2014
Rated 5.0 out of 5.0 by Nice Hotel Great staff at the front desk and the property was excellent in location, and appearance. The welcome boards in the lobby are a nice touch. August 15, 2014
Rated 5.0 out of 5.0 by Modern, clean, friendly staff Although this hotel was more expensive than hotels I normally would stay at, it was worth it in every way. Beds were extremely comfortable, rooms were very clean, everything was modern, and breakfast had a vast selection that was kept filled by the hotel staff. (And they had a nice outdoor patio area in the back for my friends and I to hang out and talk.) I will gladly stay at this hotel again when I am back in the area. August 14, 2014
Rated 5.0 out of 5.0 by Ease of booking I like the fact that I can book online and know that when I choose Holiday Inn Express I will get a good, clean room at a reasonable price. August 14, 2014
Rated 4.0 out of 5.0 by Traveling through Easy access from highway and to restaurants. Place is average. Breakfast was average at best. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and helpful staff place was clean and had good service as far as staff and food August 11, 2014
Rated 5.0 out of 5.0 by Great Stay. Great Value Our team stayed at this hotel during the World Series tournament this past July. Starting with Carly in the Sales office, the staff was nothing less than outstanding in their attentiveness, support and understanding that we had eleven, 13yr old girls plus siblings staying at this hotel. The staff was able to accommodate our request for a meeting room which allowed us to eat dinner together and hang out after long days at the field. this was an added extra touch that everyone talked about the whole week. My family stayed in a two queen bed suite which was amazing. The room was huge and with the sitting area and "kitchenette" area our family of four was never on top of each other. Over the last year and half we have stayed in the Rockford area for tournaments approximately 5 -6 times and this was our first time staying at this particular property (We've stayed at other IHG properties in the area). My family and our team are all in agreement that next time we're in the Rockford/Loves Park area this HI Express is at the top of our list to stay. August 11, 2014
Rated 5.0 out of 5.0 by This was a trip for a Funeral--Thank you for your understanding Everyone was most helpful and kind,your property is beautiful clean and has a friendly staff. Your breakfest is above the rest in the business. I spent 33 years on the road in motels. Keep up the outstanding job you and your staff are doing. you must have very good management. Kenneth J. Ehle August 6, 2014
Rated 5.0 out of 5.0 by Softball Tournament Everything was perfect about the hotel. The staff were exceptionally helpful and made sure that our stay for the entire team was pleasant. We used their grills and then we were able to use a conference room for 30 people to sit down for dinner. August 5, 2014
Rated 5.0 out of 5.0 by guest good staff was nice. beautiful location. no complaints. air and heat worked properly, hot tub was in good clean condition August 4, 2014
Rated 5.0 out of 5.0 by Great staff, excellent facility. My reservation was correct and I had no problems at check-in. Room was clean, as was the entire hotel. All staff were friendly and responsive. The grounds and building are kept in excellent condition, ample parking with plenty of security lighting. Overall a very good stay. August 4, 2014
Rated 3.0 out of 5.0 by Good breakfast, but noisy hotel The breakfast was good and the breakfast area was kept clean and tidy. However, the hotel was hoisy from too many teenagers running the halls. The room wasn't cleaned properly between the two nights I stayed there. For the price I paid, I expected a more polished hotel. August 4, 2014
Rated 5.0 out of 5.0 by Nice as always This is our third stay at this location. Easy access to and from the highway as well as everything we need in a short drive from the hotel. Room was clean. Pool area nice. Outdoor area clean and relaxing. Breakfast. Well it is a hotel breakfast, nothing outstanding but fits the need. August 3, 2014
Rated 5.0 out of 5.0 by Breakfast My review is for breakfast. I stay there for the breakfast I love biscuits and gravy. August 2, 2014
Rated 5.0 out of 5.0 by Staff Staff was friendly and helpful. We did enjoy our stay and will return when we travel east again. August 1, 2014
Rated 5.0 out of 5.0 by At Last Finally after many years of staying at hotels I found one that I have absolutely no complaints about. In town for a week for business and the staff, hotel made me feel like I was at home. Great job in providing your guests a clean, well organized place to stay! August 1, 2014
Rated 4.0 out of 5.0 by Convenient location. Not a bad hotel but did not live up to what I expect at a Holiday Inn Express hotel. July 30, 2014
Rated 3.0 out of 5.0 by A Little Run Down? I thought the carpeting in the room gave the appearance of being a little to worn. Didn't feel totally comfortable in this room. Also, each morning around 4:45 AM, a loud noise, which sounded like an electric jackhammer - not pleasant at all and very disruptive, woke us up. I imagine it's equipment starting up for the day. July 30, 2014
Rated 5.0 out of 5.0 by Accomodating staff, lovely stay Great service from staff, very friendly and approachable. Transportation to destinations in the local area was a real plus. Clean and tidy rooms with all the essential extras. Quality tv connection. Fast, easy to connect to wifi internet. Nice, relatively quiet location. Good pool and spa facilities July 26, 2014
Rated 5.0 out of 5.0 by great service and very clean After a long day of driving, it was so nice to check into a clean,comfortable room. The staff was accomodating and very friendly! All in all a good nights sleep and great experience. July 25, 2014
Rated 5.0 out of 5.0 by Best breakfast options I love to pick a hotel that has complimentary hot breakfast...and I hit the jackpot with this hotel! For the rate I secured for our room, we were impressed with the room, the facility, and the breakfast. We were very happy with our stay. July 24, 2014
Rated 5.0 out of 5.0 by Very nice HIE We arrived in the evening after about a 7 hour drive. We were really pleased with the motel in general and our room. Great breakfast and friendly staff. The only thing was it was 40.00 to 50.00 more then the other HIE's we stayed on our trip. July 21, 2014
Rated 4.0 out of 5.0 by Good location for sports fields Hotel was just as you would expect from a Holiday Inn Express. Rooms were nice but not luxurious. Staff was friendly and efficient. Breakfast was only ok...same as all Holiday Inn Expresses. July 18, 2014
Rated 5.0 out of 5.0 by Stop and Drop We'd been on the road for 11 hours that day, and found the Rockford-Loves Park HIE via our GPS and signs along the highway. We had no reservations but stopped in the off chance there was rooms available late at night. There were and we loved it. Clean, comfortable quiet and quick access to the highway. We were only there for the night, but the staff treated us warmly on all occasions, even the cleaning staff said thank you for staying with us. When cleaning staff says thank you, that's a place you want to stay because they too take pride in their workplace. Thank you HIE Rockford. We will be back July 18, 2014
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