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Rated 4.5 out of 5 by 245 reviewers.
Rated 5.0 out of 5.0 by Lubbock Stay People were cordial. Solved internet problem for later use. Plenty of food for breakfast ! December 13, 2014
Rated 5.0 out of 5.0 by three nights good sleep bed was comfortable, room was clean, all went well December 12, 2014
Rated 5.0 out of 5.0 by Great staff and service The staff at this hotel were very friendly and accommodating to our needs. The hotel served a great hot breakfast with an excellent variety of food to choose from. Very clean hotel and location convenient to all the shopping and dining we wanted. Only complaint is that the bed was extra firm and was not comfortable at all for us to sleep on, made my back and joints hurt but the pillows were great. Overall good stay. December 10, 2014
Rated 4.0 out of 5.0 by SUPER BAD LOCTION FOR A GREAT HOTEL This location is the worst Holiday Inn Express LOCATION I have ever stayed at. This is NOT on the corner in no way, form or fashion and to add that as a selling point in the guide is an untruth. The hotel is great, new, clean although the staff did manage to bill me for two night of points instead of one night's points from my rewards points that I now have to deal with after being there for a illness trip when I can get to it. In general this is a BAD LOCATION FOR A GREAT HOTEL. If you are not stressed already and don't mind running up and down that Loop nearly 2 miles when you miss the entrance - that I do not know where is yet - to get in and out of the hotel it is great but if you are... Holiday Inn Express is my favorite hotel and I stay at a lot of them but this one was less than solely because of the location. December 6, 2014
Rated 4.0 out of 5.0 by Just what you should expect The hotel provided just what you would like to expect in a strange place, no bad surprises. Everything was clean, everything worked, and the free breakfast was quite acceptable. The location is a little hard to find, but navigation systems get it right. December 6, 2014
Rated 4.0 out of 5.0 by Nice room, but not what I reserved. I like staying at Holiday Inn Express because I know what to expect. This time, however, I did not get the room I reserved. I reserved a two queen bed room so my daughter and I could have our own bed. When we got to our room, we discovered that it was a one queen executive suite. It did have a sofa bed, but those are not at all comfortable. I even had to request bedding for it. Instead of sending housekeeping to our room with bedding, I was handed a stack of bedding to take up to our room on the 4th floor. This won't keep me from staying here again, but I will certainly make sure I get the room I reserve. December 4, 2014
Rated 5.0 out of 5.0 by Always stay here We stay here every time we visit our family in Lubbock. The kids are able to swim year round and the breakfast is always good. The rooms are clean and the staff is always pleasant. December 3, 2014
Rated 3.0 out of 5.0 by Room The room was dirty upon arrival. The staff fixed the problem. December 3, 2014
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