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Rated 4.5 out of 5 by 201 reviewers.
Rated 5.0 out of 5.0 by Excellent staff I enjoyed my stay at the hotel. the bed and room were perfectly cleaned.The staff were very friendly and helpful in directing me to some local shopping stores. When booking my vacations or business trips I always check Holiday Inn Express hotels first! I've never been dissapointed! September 17, 2014
Rated 2.0 out of 5.0 Rude Staff There was three staff members working when I checked in. Though non of them greeted me as an IHG Member the gentleman that was about to leave was the only kind one. The others where to busy talking to care. September 13, 2014
Rated 5.0 out of 5.0 by Very Friendly Staff! Staff was very friendly and courteous! Made sure that everything was good to go for my stay! September 11, 2014
Rated 5.0 out of 5.0 by Great Location I've stayed at this hotel several times. The beds are comfortable and the hotel is close to shopping and medical center access. Easy access to Loop 289 and Martha Sharp Freeway. Quiet location and friendly staff. September 10, 2014
Rated 5.0 out of 5.0 by conveniently located near our planned event I love staying here and have stayed here every time with a group reservation for the convenience of location. I know my way around this area and never have to go far for shopping or eating even for family entertainment. Breakfast is always convenient there in the hotel and we use frequently and my kid loves having an indoor pool to enjoy after her gymnastics the one room suite for its spaciousness. September 10, 2014
Rated 5.0 out of 5.0 by Clean and friendly hotel Hotel was clean, everything worked, staff was very friendly. Pillows and bed were ok. Not a fluffy pillow fan. September 9, 2014
Rated 5.0 out of 5.0 by Excelent Value Very enjoyable stay. Nice clean room. Complimentary breakfast very good. September 6, 2014
Rated 5.0 out of 5.0 by Great service and wonderful and comfortable room. Lubbock West is awesome! I have to stay in hotels a lot for work and pleasure. Holiday Inn Express is my number 1 choice and Lubbock West is extremely friendly and helpful. Their hotel is very clean which is important to me. Thanks for a great stay! My daughter attends LCU and plays soccer, so we will be staying here frequently! Thank you! September 5, 2014
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