Rated 4.5 out of 5 by 186
Rated 5.0 out of 5.0 by bk96528 Red Raider Recommendation
Stayed whilst enrolling family member at Texas Tech. Very convenient location. Room was spacious, clean and comfortable - only issue was with a/c which was noisy...but no more than usual.
Breakfast area clean and well stocked.
All staff encountered were very friendly and helpful.
August 20, 2014
Rated 5.0 out of 5.0 by dewbaw Nice people and clean rooms
I have been staying at this place off and on since it opened. There were times a few years ago when the management, staff and cleanliness needed some improvement. Well it certainly has improved! Every one of the staff members were friendly and helpful, and the place was very clean. Even the breakfast room seemed to be cleaner and the food a little better than in the past. It is just a couple minute drive to Texas Tech, and to numerous restaurants, although there are no eating places within walking distance. A good value.
August 19, 2014
Rated 5.0 out of 5.0 by Daughter@NM New Mexico
A great place to stay always makes us feel comfortable when we stay new staff but they were great we usually get there in the evening and they are very friendly and on top of things. Breakfast is good, rooms are great and have great accessible rooms for disabled like my mom.
you well enjoy the stay.
August 19, 2014
Rated 5.0 out of 5.0 by TheoL Lubbuck
Great hotel for business needs with courteous staff
August 18, 2014
Rated 5.0 out of 5.0 by babbs918 An Easy Choice for us
We travel to Lubbock for medical visits and I have never felt more comfortable and welcomed at any hotel. The staff and management is absolutely superb here and always willing to help me even though it is above and beyond. This hotel has been packed during our stay and we have always had a quiet and comfortable room. This hotel is an easy choice for us as we will never even price another in the area as they are just above all the rest when it comes to comfort, ease of access and quality of care! I would add I have read other reviews about not being able to locate the hotel, this is the easiest and nicely located hotel in the area in our opinion. It's location next to shopping and restaurants was what attracted us in the beginning.
August 11, 2014
Rated 4.0 out of 5.0 by 1sweetgeezer Great breakfast
This is the best HIE breakfast anywhere! Perfect consistency of gravy, tasty link sausage cooked perfect.
NO recognition of IHG Reward Club Members, as has become expected today.
Someone should really wash the windows at entrance and sweep the floor. Filth does not spell welcome.
August 7, 2014
Rated 3.0 out of 5.0 by girlsmom Wonderful staff
The staff is very friendly and helpful. Since this was our first visit to Lubbock, I asked the front desk to recommend some restaurants and I was provided with a two page list with addresses.
We were very disappointed that the pool was closed for renovations. After spending all day in the car on a 100 degree day, we had been looking forward to cooling off in the pool.
July 31, 2014
Rated 3.0 out of 5.0 by Texas92 Quick vacation.
Over all, its a nice hotel but don't think I'll be staying there again. No big complaints other than not enough staff at counter the 3 times I had to go to counter. Very busy location, I'm use to the other HI's where there is not waiting for service or rooms to be cleaned. This HI was close to where I needed to be but on a very busy loop.
Oh, and I was not recognized as a rewards member, first time ever in all my stays....I was a bit disappointed.
July 30, 2014