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Rated 4.4 out of 5 by 129 reviewers.
Rated 3.0 out of 5.0 by Second stay We had family move to Lubbock so we were there two weekends in a row. The first weekend we stayed here in a King room and it was great! Staff was wonderful, breakfast great room was clean and well maintained. With such a good experience we booked the Queen suite for the following weekend due to additional family joining us. It was NOT the same experience! The staff was average, breakfast was not being refreshed so there was little to no "hot food" and the room was not maintained as well. The light switch in the bathroom was off kilter so bad that the fan was inoperable, there were holes in the walls, and the shower curtain rod was not secure. Not sure if we will try it again or move on to another location as we will have many trips to Lubbock in the future! February 27, 2014
Rated 5.0 out of 5.0 by Pleasant People and Great Location Nice facility Very helpful staff. After a LONG drive, and very tired, I was met with an energetic greeting, which truly helped. My stay was restful. I was able to have a late checkout, which meant I was able to get work done. Target, Sam's and other stores are very close. February 21, 2014
Rated 5.0 out of 5.0 by Pleasent The room was very clean. The staff was very nice. Room was a great size and the breakfast was fantastic. We got in late to the hotel very hungry and they had a snack bar that was very nice to raid. We don't stay the night often in Lubbock since we live not so far from there but, when we do I will def stay at this hotel again. Thanks for everything we had a pleasant stay. February 12, 2014
Rated 1.0 out of 5.0 by Not so good Needs updating and walls are VERY thin! VERY hard to get to and not in a very convenient location! February 12, 2014
Rated 4.0 out of 5.0 by Cool pool We liked everything except the pool. It was too cool and very soapy. The staff was very helpful. February 3, 2014
Rated 5.0 out of 5.0 by I always stay here when in Lubbock A little tough to find visually since it is directly behind a competitor but well worth it! The staff is really exceptional; efficient and friendly. The rooms are well kept, if a little dated, and the bedding is comfy and allows a wonderful night's sleep. I recommend this location! January 29, 2014
Rated 5.0 out of 5.0 by Shirley Clanton It was a very good experience . We had very nice rooms, very quiet,very good breakfast and very honest employees. Thank You!!! January 29, 2014
Rated 5.0 out of 5.0 by Excellent staff Of course the hotel was nice, we have always enjoyed our time at your holiday inn's. However this location stood out with the great staff. Gentleman who checked us in was very outgoing and helpful. Breakfast was great, they had 2 college basketball teams there and still the young lady had a great attitude while while running around trying to keep the food full (which she did an excellent job of). Maids where very nice. I will always stay here when in Lubbock and refer this location to others. January 7, 2014
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