Rated 4.0 out of 5 by 123
Rated 5.0 out of 5.0 by sisko Great Service- Beautiful Room-Very Restful Evening
EXCELLENT ! ALL AROUND Staff -Service - Facility- Food- Location This was our most enjoyable nite stay on a long road trip !
July 28, 2015
Rated 3.0 out of 5.0 The night desk person was very accommidating
The dining area was VERY warm. Morning staff was not very pleasant and the food needed to be replaced, so we did not have much to choose from. The pancake maker was an unknown thing to us and no one around to ask. We took the suite so we could have an extra tv for our grandson which it did not have, Also for a suite there should have been more towels etc. Like Holiday Inns but would not stay here again. Thought to be very spendy.
We took showers at night and our feet were filthy the next morning from the dirty carperts.
July 27, 2015
Rated 4.0 out of 5.0 by Gerb Great service, good location, nice room
Overall the stay was nice. The gentleman at the front desk was very helpful. The room was nice. The only complaint is that the air conditioner was not working in the lobby or eating area. The breakfast food was fair.
July 26, 2015
Rated 5.0 out of 5.0 by sam1951 easy check-in, cool rooms quiet, great m
would stay again, cool room quiet, great meal, easy check-out, great parking, clean rooms,
July 25, 2015
Rated 1.0 out of 5.0 by Maintenance HORRIBLE SERVICE FROM HOUSEKEEPING
HOUSE KEEPING STAFF NEEDS TO BE RETRAINED ON CLEANING AND THEN SOMEONE NEEDS TO CHECK BEHIND THEM TO MAKE SURE THAT THE WORK IS COMPLETE. TERRIBLE SERVICE
July 15, 2015
Rated 4.0 out of 5.0 by Professional Filters Extra Entertainment
Nice hotel, I will be staying at the hotel on future business, hopefully without the mouse that visited me during the evening.
July 12, 2015
Rated 1.0 out of 5.0 by Is this for real? Bad Experience
Bed comfortable, local staff sweet, but very unorganized. Reservations wrong, did not have room wanted, room not ready until after 4:30pm. In addition, we had the meeting room for a big reunion reserved, or so we thought! They did not have our reservation even though we reserved it one year prior and we reconfirmed closer to the event time. We had no idea if we had a place to go with our large party until a couple of hours before guests arrived, then they cleaned out a guest room(removed the beds, ugh) and called it a "Hospitality Suite". Imagine 50 people going in and out of a guest room to get something to eat...nightmare. Not to mention it was full of flies!! We were finally given the big meeting room late Friday evening after having earlier discussions with an unprofessional regional manager (we were supposed to have it Thursday-Sunday). Then once in the room with 64 guests, the 3 a/c units went off every 10-15 min and we had to go to the front desk for them to reset it. Can you imagine having to go to the desk no less than 30 times in 30 hours?! It was truly a nightmare. The staff said, "Oh, yes, we set an egg timer for every 20 min!" They said it had been broken and they have been waiting for a part for over a month. Really? There were other issues, but suffice to say, the weekend was not what we expected. Proceed with caution.
July 8, 2015
Rated 5.0 out of 5.0 by KeithC48 Mizzou trip
I am always pleased with Holiday Inn Express and Suites. Always have a comfortable bed and and staff treats you right. We are happy to be IHG members.
June 30, 2015