Rated 2.9 out of 5 by 14
Rated 1.0 out of 5.0 by Fsudetect Poor quality
The facilities were poorly maintained. Air conditioner was very loud and squeaked during the night. The desk chair was peeling. The shower head was nearly non-functional. Breakfast was not up to Holiday Inn standards. This facility is poor at best.
November 2, 2013
Rated 4.0 out of 5.0 by GaryM49 Good location for stop on the way to Gulf Coast
Good location with comfortable rooms and safe parking for overnight stay on the way to The Gulf Coast. About 2 1/2 hrs from Gulf Shores.
August 8, 2013
Rated 1.0 out of 5.0 by tw33 poor service
even though we booked the room a couple of weeks in advance when we arrived we were told that our room wasn't available and they tried to put our family with my 6 and 8 year old boys in a disgustingly smoky room. front desk girl ( Malorie) was rude and seemed to think we were the ones that were at fault stating that I must have booked the room "Using an aappp" even though I booked it through the holiday inn website. after arguing with her she finally left and a more accomodating staff member was able to get us in a room that was non-smoking but with a king bed. we finally got to sleep around 1:00 AM after traveling 12 hours.
August 8, 2013
Rated 1.0 out of 5.0 by mrdoty56 NO A/C it was uncomfortable
it was so hot in the room
need i say more
it was hard to sleep
i will not stay at the location again
July 21, 2013
Rated 5.0 out of 5.0 by DennisH Well Managed
I was very pleased with my stay. Staff was courteous and helpful.
July 11, 2013
Rated 2.0 out of 5.0 by ABQJim What happened to my upgrade
I booked a regular double queen room but when I checked in I was told they only had a handicap accessible room. I asked for a different room and they told me that there were no other double queen rooms and it would cost extra to be put in a king room. I am a Platinum rewards member and usually get an upgrade for no charge. I took the room and found that the shower does not drain properly and flooded the entire bathroom floor. I had to pile towels on the floor in order to shave without standing in water.
July 10, 2013
Rated 4.0 out of 5.0 by Vicki59 Good place to stop
The hotel was a perfect stop from FL to AR....quiet safe area...clean nice folks...
June 29, 2013
Rated 3.0 out of 5.0 by myri comfortable bed
Had a good rest and sleep. However, housekeeping left a little to be desired. Stayed one night down and one night back. Tub/shower area not as clean as would have liked and had to plug in and set clock. Had to plug in lamp. Coffee cup was cracked on bottom edge and coffee leaked out fast as it was poured in. Coffee maker basket overflowed and carafe was stuck to heating element due to burnt coffee residue. Have stayed in this motel several times and is beginning to show wear. Like its location and would recommend it but will probably stay up the road next time.
June 19, 2013