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Rated 4.6 out of 5 by 163 reviewers.
Rated 4.0 out of 5.0 by Wonderful customer service from Staff Great place for the value. The staff was very personable and took personal pride in what they do. They treated us like family. Very enjoyable. The Bathroom was a little dark from a lighting perspective. Everything else was great. August 18, 2014
Rated 4.0 out of 5.0 by First-rate service, convenient and comfortable Seeking a comfortable hotel close to the ferry terminal, we were happy to find this Holiday Inn Express just off the highway from town. The front-desk staff was friendly, courteous, and professional. We were warmly welcomed and received concierge-level service, including excellent recommendations for local dining. Our room was clean and well appointed; however, noise from the highway and the airport was annoying at times. The king bed was very comfortable, providing a restful night's sleep on better-quality sheets and pillows. The bathroom was well stocked with good-quality towels, too. We appreciated the convenience of a refrigerator and microwave in the room, as well as a 32-inch HDTV with dozens of channels and a fast, reliable Internet connection. The breakfast bar included plenty of hot and cold choices, served in the spacious lobby dining area. Although the housekeeping staff works hard to maintain the rooms, the common areas (e.g., elevators, hall carpets) could use more frequent attention. Overall, we enjoyed our stay and recommend this hotel. August 17, 2014
Rated 5.0 out of 5.0 by Very Nice Rooms and serveice Clean, up-to-date and overall a great hotel Employees very nice and helpful with any questions that we had August 16, 2014
Rated 5.0 out of 5.0 by Holiday inn Express ludington, MI I was surpised at this hotel. The rooms were large, clean, updated, and comfortable. The staff was friendly and the breakfast was good. Two things to mention is the rooms do not have frigs and it was hard to get a table during beakfast. Other than that this hotel was great! August 15, 2014
Rated 5.0 out of 5.0 by Recent Stay Excellent hotel to stay in if in the area. Pool area fabulous. August 14, 2014
Rated 5.0 out of 5.0 by Excellent breakfast and pool area We enjoyed the breakfast, many choices and everything fresh and delicious. The beds were really comfortable. Our boys enjoyed the hot tub and pool area. August 13, 2014
Rated 4.0 out of 5.0 by Very happy allowed to bring pet It was a good experience being able to have our dog with us, she did great. The breakfast food was less than desirable and the serving staff were not so pleasant. August 13, 2014
Rated 5.0 out of 5.0 by Great Stay in Ludington, MIchigan Great stay at the Holiday Inn Express in Ludington. Very friendly attentive staff. Anthony was warm August 12, 2014
Rated 5.0 out of 5.0 by Great stay! Greeted by the most friendliest staff. I inquired about things to do and they were very helpful. The housekeepers in the morning were extremely nice and we didn't feel rushed at all. We will stay here again when we are in the area. Highly recommend!!! August 7, 2014
Rated 5.0 out of 5.0 by Clean and affordable The hotel appeared clean from hotel lobby to guest room. Breakfast was decent with an overall affordabe price for the value. August 6, 2014
Rated 4.0 out of 5.0 by Outstanding Beds and Breakfast! Best choice for a hotel in Ludington! The front desk staff was very welcoming and helpful at check-in. The beds were the most comfortable I've ever had in a hotel. Their free breakfast was outstanding! Be sure to try the cinnamon rolls - they are absolutely delicious! August 5, 2014
Rated 5.0 out of 5.0 by Typical Holiday Inn Express My stay was outstanding, but the price was too high. July 30, 2014
Rated 5.0 out of 5.0 by Clean Specious Room and very Comfortable The hotel was very comfortable, very specious roomss and very clean. The room was very quite and made for a great nights sleep. The hotel staff was very greasious and helpful. July 27, 2014
Rated 5.0 out of 5.0 by Pillows from Heaven! Excellent Customer Service! Close to town, breakfast choices were excellent and varied both days of our stay. The staff made sure all items were stocked throughout service. My husband and I slept so well both nights, we were seriously considering buying the pillows. We would go back just for the excellent night's rest! July 24, 2014
Rated 4.0 out of 5.0 by Five Years and Counting! My young daughter and I have been coming to this HIE in Ludington for five years now. We love the property, the pool, and the location - it's just a few minutes' drive to the city park beach, which is one of the best in the state (and free!) This is not the cheapest place to stay in the area, in fact it's more expensive, but I feel safe here, and it is a very nice property. This past year, I've stayed in 6 different HIE properties across the country, and this one had the best pool, by far! Large pool, good windows so you don't feel like you're in a dingy room, and lots of fresh towels. This time we had a problem with the neighbors on the floor above us being super loud late at night, which prevented me from getting a good night's rest (they had kids who were running until at least 12:30 AM... at least I think it was kids... could have been elephants!) Anyway, I called the front desk and they contacted the people, and it slowed down a little, and the front desk rep called me back to give me an update and was really nice about it. The next morning, we had the same problem, at 6am. After breakfast, I went to the front desk, thinking maybe they would be difficult about letting us move rooms, and to my delight, they were wonderful!!! I wasn't quizzed or questioned and they gave us a quiet room on the second floor, and we slept soundly that night! They also let us pop popcorn in the microwave in the kitchen, and were helpful whenever we had a question about local things. They also serve really great cookies around 8pm! I am looking forward to my next visit, next summer! July 23, 2014
Rated 5.0 out of 5.0 by Goes the extra mile to fulfill all customer needs Cable has a high selection of movies. Dog walk has grass longer to attract the pet. Pool area is highly maintained unlike most other hotels/motels. Game room has popular games. Very clean and highly maintained. July 18, 2014
Rated 5.0 out of 5.0 by Great place to stay when vacationing We have stayed at this hotel for the past three years. It is easily accessible to the travel routes to places of interest in and adjacent to Ludington. The breakfast bar has everything anyone would need, and has healthy choices available. The room was clean and comfortable. The hotel smelled fresh, and looked appealing. Staff was helpful and courteous. It made a great place to use as "home base" as we enjoyed the recreation in the area. July 16, 2014
Rated 5.0 out of 5.0 by Clean and pet friendly! The room was very clean. We travel with two dogs and they were greeted with doggy bags with treats and a toy. Very friendly staff and wonderful breakfast with plenty of seating. July 15, 2014
Rated 4.0 out of 5.0 by Holiday Inn Luddington The staff was very friendly and the room was comfortable and clean. We wanted a dog friendly hotel and they were very accommodating. We even got a welcome bag for our dog. We did have to remind the staff at check in that we had already paid pet fee in advance when we booked as they did not look closely enough at the original booking and asked us to pay again. The curtains in the room do not close all the way so the AM light comes in the room early and makes it hard to sleep in if that is what you are looking for. Overall we had a great time and would stay there again for sure. (With or without pets) July 14, 2014
Rated 5.0 out of 5.0 by Great family friendly hotel Had a great experience with my wife and two young daughters. Hotel has a playground, swimming pool, arcade and is very close to beach. The staff was very helpful and helped us find a great family friendly environment for dinner. Can't say enough about my experience. July 13, 2014
Rated 5.0 out of 5.0 by Breakfast bar and service The service at the breakfast bar was far superior to past hotels I had stayed at during my vacation. The quality and selection of the food was top notch and the staff kept it supplied. I absolutely loved this place and can't wait to go back. It topped of an end to a perfect stay. July 13, 2014
Rated 5.0 out of 5.0 by Very Clean and Comfortable beds also great breakfast I would highly recommend this hotel. The price was great, and it was close to Ludington. The rooms were very clean and comfortable. The breakfast was great! Saves us money! July 12, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and Great Breakfasts The room had an musty smell...we couldn't figure it out and it never went away. The ceiling had two water stains so maybe there had been a fresh leak and that caused the smell. We also were two doors down from the stairway door which was noisy late at night. There was only 1 elevator for the entire building so it didn't make it easily accessible if you were staying on the other side of the building---it was a huge walk from the elevator to the other side. I wouldn't say it would be ADA friendly. Too much walking. Otherwise it was a great place and we would go back if the price was right. Because of the July 4 weekend, our room prices were outrageously priced!! But, we were desperate to find a place for 2 nights. There were no frills to the room for the price. No microwave, no fridge. July 11, 2014
Rated 5.0 out of 5.0 by Example for Other Hotel Properties This hotel has the best handicapped room available. Most hotels do not offer two beds in a room with a roll in shower. People who need a roll in shower also usually need a non-shared bed and need another person with them in the room. This was a fantastic room. The staff was one of the best we have encountered in a hotel. From the minute we walked through the door, without a reservation, we were made to feel very welcome. I would return to Ludington just to stay in a hotel offering this quality. July 11, 2014
Rated 5.0 out of 5.0 by Large, attractive rooms and great breakfast We could find no faults with this Holiday Inn Express. Our double queen room was large, clean, and well appointed. It was nice to have the sink across the way from the tub and potty. This way, both of us could use these facilities at the same time. Everything thing in our room seemed new. Our room was tastefully decorated. The breakfast was fantastic. The hotel lobby was roomy and attractive. All this for a very reasonable price. We would definitely stay here again. July 10, 2014
Rated 5.0 out of 5.0 by comfortable and Quiet Our recent stay for our sons wedding was very good. The front desk staff were very attentive and friendly. They were able to get us the rooms we requested. The breakfast was good with good choices. It was crowded which was a good sign of the food and cleanliness. Our room was quiet and clean. The price of the rooms might seen a bit steep for the Holiday Inn chain but keep in mind that Ludington is a Michigan resort area and it is in a very good location just a few minutes from the main part of town and the very clean beach on beautiful Lake MIchigan. Ludington State Park is just a short drive. July 10, 2014
Rated 5.0 out of 5.0 by Always welcomed as if my wife and I are members of the Holiday Inn family. I have been a member of the Holiday Inn Priority Club since the early 90's. After my first stay as a club member, and treated as a family member of the hotel chain. I now stay exclusively at Holiday Inns or Holiday Express Hotels. July 9, 2014
Rated 5.0 out of 5.0 by What a great place! The staff at this location are awesome! They were very attentive to our needs and always made sure to provide us with everything we needed. Even after arriving early, the staff worked tirelessly to get us rooms as soon as possible. I would recommend this location to anyone traveling through Ludington, MI. On top of that the town is quite wonderful to explore. The stay was clean, comfortable, and could not be beat. July 7, 2014
Rated 5.0 out of 5.0 by good improve internet when thare is high usage.otherwise every think was excelent will be back again July 6, 2014
Rated 4.0 out of 5.0 by staff We really only encountered breakfast staff and they were wonderful July 3, 2014
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