Rated 4.6 out of 5 by 143
Rated 5.0 out of 5.0 by JohnVet47 Excellent HI Express
All of the staff that we interacted with, including front desk, breakfast room, housekeeping and maintenance really seemed to go out of their way to assure our complete satisfaction. The facility seemed very well maintained, and the pool and spa were wonderful. We will definitely stay here again the next time we travel to Ludington.
May 29, 2014
Rated 5.0 out of 5.0 by Prominent Very nice
We enjoyed our stay very much. The first room had a faint smoke smell but we were changed to a fresh room. Dinner recommendations for Mother's Day evening meal was terrific especially since many restaurants were closed especially later in the day. Breakfast was delightful.
May 15, 2014
Rated 3.0 out of 5.0 by Ben86 Never recieved 500 Bonus points. Still waiting
If you say to customer would like Bonus 500 Points keep your promise.
May 8, 2014
Rated 5.0 out of 5.0 by Ben86 Staff service very helpful.
I am still waiting for bonus 500 points hotel promised me for my stay. I know it's not a lot but staff asked me at check in either gift or bonus points.
May 4, 2014
Rated 5.0 out of 5.0 by troutman5 Great all around
Very nice location of each of the best I have been at.
April 13, 2014
Rated 1.0 out of 5.0 by room 120 What a joke
upon checking in I was not recognized as rewards member then we go to the room the kids suit where the cable TV in their part is not working and we got three different excuses why they tell me I can get a game for free I go down to the desk and they say $1 a hour lol and no good games they then tell me I can play dvds I go buy one that I was not going to do then the ps3 says password front desk didn't know it finely after 5 times he came down to fix it oh and I had to fix the wires behind the tv the other tv was badly smeared
April 11, 2014
Rated 5.0 out of 5.0 by Me69 I Love This HI Express
Ludington is a fun place to visit. When I visit I always stay with the folks at the HI Express. They make my stay that much better by taking care of everything I need to stay comfortable while I'm there. The rooms are clean and quiet and the staff is always friendly. I would recommend this hotel to anyone planning to visit Ludington this summer... :-)
April 4, 2014
Rated 5.0 out of 5.0 by Wind Worker Great Place to Stay
This place has become my home away from home due to business and I would recommend a stay any time. The rooms are clean and comfortable and the staff is very nice and willing to help. Where else can you get cookies and milk for an evening snack?
March 23, 2014
Rated 5.0 out of 5.0 by S & D Break Water Suite is the best!
We stayed in the Break Water Suite. The king bed and pillows were very comfortable. The room was very clean. Very private and relaxing.
March 11, 2014
Rated 5.0 out of 5.0 by dgunder2 Week-End Stay
It was a nice week-end getaway loved the pool and breakfast.
Room was clean and comfortable, didn't care for the pillows though so bring your own.
February 26, 2014
Rated 4.0 out of 5.0 by Lumber Guy Nice Property
The staff is friendly and polite. The rooms are always clean and comfortable. Breakfast is typical HIE but is good.
The only problem at this property is technology, the wi-fi is always an issue, the network isn't stable, it's slow and frankly I get so frustrated I quit attempting to work and find something else to do.
If it weren't for this problem I would have given five stars.
February 19, 2014
Rated 5.0 out of 5.0 by Pete68 great place to stay.
comfortable bed, very quiet, beach is few miles down the road but food it close by.
This is the ONLY place i stay when in town for work.
January 24, 2014
Rated 5.0 out of 5.0 by DH&LH Awesome Stay
Hotel was great!! I really like the fact that this hotel allowed pets! Rooms were really nice and comfortable. Staff was great. Thank you Holiday Inn Ludington, We will be back.
January 2, 2014
Rated 3.0 out of 5.0 by WRITIN Nice pool, but improvements needed
We've frequented this location annually to enjoy some R&R between the holidays with our extended family + kids. The pool is nice however the sauna has worked in two years, the breakfast good if you can make it before close at 9:30am. However the rooms could use some improvements. We stayed in the kids suite - the heating system was annoying...and very hot regardless of the thermostat. The pillows were worn and the bed very uncomfortable. We also experienced a lot of noise from our neighbors, which made it difficult to sleep and enjoy our stay with young kids. The windows had clearly not been cleaned recently on the inside and the tile floors could use some work.The snack at check in for members was stale.
December 31, 2013
Rated 3.0 out of 5.0 by MINNmom good place for dog owners/bad for nonpet owners
Lots of dogs and lots of children; was a stay over a saturday night. But had dogs barking at us in hallway, lobby, elevator and room next door when guest was gone. And each one was a different dog. Breakfast caotic do children running here and there - pool also very busy - but as stated it was a weekend stay.
Hallway smelled of cat urine.
Room itself was good - nothing special. It is reasonable to expect it to be clean and bug free - right? All in all stay was ok. But as it was for myself and adult daughter on weekend get away, for the money, will probably go else where next time.
November 13, 2013
Rated 5.0 out of 5.0 by Visitalot Regualr customer
Friendly staff. Rooms are always clean and move in ready. Due to visiting for work with a local business, I receive a discount. All around good customer service.
November 11, 2013
Rated 5.0 out of 5.0 by Char53 Warm pool
The pool and hot tub and pool room were outstanding. So warm and large and open to 11:00 so we spent a lot of time in the pool. Everything else was excellent also. I think I found a new favorite hotel!
November 7, 2013
Rated 5.0 out of 5.0 by Saralene Clean! Our room and public areas
Our room was clean and well kept. The pool and breakfast areas were also nicely kept up and the food varieties generous and very tasty..Friday was a nice evening to relax with pizza from down the street after a great hike in the State Park hills. Saturday morning the pool was a wonderful place to relax after a great breakfast.
November 5, 2013
Rated 5.0 out of 5.0 by DISAPPOINTED61 Satisfied
Sonji?, Not sure of the spelling, was very helpful. My accommodations were good and the room was very clean.
October 27, 2013
Rated 5.0 out of 5.0 by Hero91570 Very Caring Hotel and Staff
This was our first visit. They treated us like Kings and Queens. Very friendly also. It was a pleasure staying at this great hotel. So much of a great breakfast they provided. We will stay there again when we travel through. Very clean rooms, Lobby also. The staff really cares.
October 23, 2013
Rated 3.0 out of 5.0 by marynotmartha expected more
Having stayed in several Holiday In Expresses in the past, we found this one to be about the same, though I do not recall the beds being quite so uncomfortable. Since we were only staying for one night, it was okay but if we were planning on staying longer, we may have switched to a different hotel.
Apart from this, everything else was fairly good to great.... it was very clean, the staff were friendly and helpful and the breakfast was fine too. They have a pancake machine that impressed my husband, who pronounced the pancakes as good.
As for value, we've stayed in other hotels that were better when comparing apples to apples, especially as far as the beds went.
October 21, 2013
Rated 3.0 out of 5.0 by Me69 No fridge or microwave!
I live on the road. After a while. Eating out gets old. I depend on my room having a fridge and microwave so I can keep things cool and heat something up if I want to eat in my room
October 20, 2013
Rated 5.0 out of 5.0 by JDY34 Friendly staff and great service
helpful friendly staff
nice room with comfortable bed
good breakfast - well kept overall
would definitely stay again
October 16, 2013
Rated 5.0 out of 5.0 by Gramma53 5* PLUS
My party of 5 arrived on a Friday evening excited to be in a kids suite. When we got to our room we discovered some expired items in the fridge. When I took the items to the front desk they were extremly apologetic and put us in another room immediately. They thoughly double checked the room before they helped us move into it. The breakfast both days was wonderful as were all the other amenities. What could have been a disaster turned into a enjoyable weekend stay. Everyone from cleaning staff up to management were very professional and really made our stay enjoyable. We will be staying here again on our next trip through Ludington.
Thank you to everyone who works at this Holiday Inn! If I could give you more than 5 stars I would.
October 16, 2013
Rated 5.0 out of 5.0 by yorkielover awesome room, comfy bed, great service
I love Holiday Inn Express! It has become our "go to" hotel whenever we travel. The Ludington location was awesome. The room was huge the pool and hot tub were clean, inviting and refreshing. We even worked out, and played air hockey. The staff was professional yet very friendly. Then there was the huge breakfast in the morning which added to the great value. I highly recommend the Ludington Holiday Inn Express
October 13, 2013
Rated 2.0 out of 5.0 by moran6880 Very Average
We did not feel safe. Once we closed the door and swung the safety
bar over the jamb, we were unable to release it. The part screwed to the door was loose, we had to pry it back over to open the door. Ended up leaving it unused and did not feel safe.
The breakfast bar was the poorest we have encountered over the past few years. Ended up stopping at a nearby restaurant to get something that other hotels offer on their breakfast bar.
There are several other motels in Ludington, we'll try another one next time we visit.
October 7, 2013
Rated 5.0 out of 5.0 by JandTW Business and Leisure
Very nice facility. We will definitely plan on staying here again whenever we return to the area.
October 7, 2013
Rated 1.0 out of 5.0 by jckenney Very Uneasy
I have to say the my stay in room #133 was very unsettling. No sooner did my son lye down a huge spider crawled across him. I then walked over to turn the air down a bit then I noticed that there was a french fry within the vent. It was very visible to any of your staff. Needless to say I was eeked out due to that now.
You will find another dead spider on the lower left curtain that I smashed. I was too tired to change rooms at the time or I would have. What do you suppose was crawling on me in my sleep knowing that now.
October 7, 2013
Rated 5.0 out of 5.0 by HCIFundraising7 A Diamond on the Lake!
Thanks for a great stay, will be back, GREAT BEDS, GREAT LOCATIONS! FRIENDLY STAFF
October 6, 2013
Rated 5.0 out of 5.0 by Eener Clean, quiet and well-kept
We stayed 3 nights and were very pleased with the hotel. It was clean, quiet and the maintenance of both interior and exterior was good. The breakfast was the only disappointment. The layout was poor and the selection was heavy on breads, light on healthier choices. It was crowded due to the poor layout. But the food that was available was OK.
October 5, 2013