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Rated 4.6 out of 5 by 161 reviewers.
Rated 5.0 out of 5.0 by ok hotel The hotel room was good. Staff was great. Exercise room lacked a useable weight machine. Eggs at breakfast were old. June 22, 2015
Rated 5.0 out of 5.0 by Enjoyable This is our 2nd year in a row staying at the Holiday Inn , in Ludlow. We were so happy with our stay last year,we brought 2 more couples to stay there this year. The Entire staff was outstanding! The rooms were spotless and breakfast was very good. We were Greeted with a friendly Good afternoon are you enjoying your day. With a friendly smile and Positive attitude. Melissa Lebonte runs a great establishment and it appears she selects her staff with a great deal of Pride and looks for Quality people. Everyone was so friendly. My family members were very satisfied with their stay also. Yes we will be back next year for our Annual family gathering. Thank yo Melissa and her staff for a very relaxing and comfortable week end! June 18, 2015
Rated 5.0 out of 5.0 by great place in every way had a great time in the Chicopee area. cant wait to go back next year June 17, 2015
Rated 3.0 out of 5.0 by If you like a hard mattress, this place is for you The most important thing to me in a hotel stay is the comfort of the bed. Most of the HIE hotels i have stayed at have good mattresses. This hotel had very hard mattresses and some type of plastic mattress cover that crinkled when you moved. Overall disappointed and when I go back to that area, I will be staying at a different hotel. June 15, 2015
Rated 5.0 out of 5.0 by very clean hotel and comfortable room We stayed 3 nights. Staff is very friendly. Very clean hotel, rooms are comfortable, the beds are a bit firm, so made for a hard sleep. However very clean and modern. Our stay was very comfortable. Would book here again. June 13, 2015
Rated 5.0 out of 5.0 by Good visit My buddy and I stayed here to go fishing the next day. He had recently gone through a real personal loss. we had a comfortable place to sleep and he felt comfortable enough to talk at length about his loss and his feelings. The privacy by the pool and the respect of the staff while he and I were talking was greatly appreciated. June 8, 2015
Rated 5.0 out of 5.0 by Taking Care of the Guest Needed to check-in for an early arrival before a function. The staff person who answered the phone took care of the accommodation was friendly and professional. There was no hassle. When we arrived we were greeted and made to feel welcome. June 4, 2015
Rated 5.0 out of 5.0 by Slept like a baby! This hotel was home away from home clean prompt service and great staff on the premises. Didn't want to leave the room! June 1, 2015
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