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Rated 4.6 out of 5 by 76 reviewers.
Rated 5.0 out of 5.0 by Newly redone A friend of mine in the Springfield/Ludlow area told me the Holiday Inn Express had been recently updated, so in a visit to the area (6 Flags New England, and visiting friends) I decided to stay with the family. Staying at a lot of Holiday Inns for business travel, I had expectations for this location, and they were all met. In addition, I was able to purchase discount 6 Flags tickets at the front desk, and save a lot of money as well. Rooms were clean and had all the expected amenities. Only oddity was the elevator.....the elevator door opening and closing sounded like a screaming banshee! August 14, 2014
Rated 5.0 out of 5.0 by Excellent hotel Friendly staff, Hotel looked new and was in a great area. August 12, 2014
Rated 4.0 out of 5.0 by Very Pleasant Front Desk Jason was great. You should be proud to have such a wonderful employee who ALWAYS was cheery!! The breakfast left little to be desired. The omelets were gross and there was no gravy for the biscuits August 7, 2014
Rated 5.0 out of 5.0 by Comfortable stay average quick breakfast Great bedding mattress and pillows were comfortable I was able to get a good night's sleep. Breakfast was O.K. I would have preferred bacon over sausage for my egg. Pancakes did not have much flavor I only wanted one machine automatically cooks two. August 7, 2014
Rated 4.0 out of 5.0 by We had to get off the Interstate! We had endured heavy traffic, heavy rain, and darkness. We were out on the road much later than we planned. My wife told me to turn off the Interstate when she saw your sign. She promised to reimburse me for any cost over that with which I felt happy, so I stopped for the night. August 4, 2014
Rated 3.0 out of 5.0 by one nite business stay clean and efficient hotel in convenient location. Only a careless staff administrative error tarnished what would have been a great stay. August 4, 2014
Rated 5.0 out of 5.0 by wonderful night sleep I stayed at this hotel for the week-end and found it to be very comfortable and quite relaxing. I was traveling alone and the hotel felt very safe. The rooms are large and comfortable and has a great morning breakfast. The hotel is in a convenient location as well. July 31, 2014
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