Rated 4.6 out of 5 by 165
Rated 5.0 out of 5.0 GREAT HOTEL IN A GREAT TOWN!!
Unfortunately, I had to vacate my home for two weeks, hence my stay at the hotel. What a great hotel!! The staff, which includes GM Melissa, the front desk staff, the maintenance crew and the breakfast ladies were awesome!! The customer service everyone demonstrated was very impressive. I most definitely felt welcome and special. The breakfast was great, with a good variety of items. The hotel itself and the rooms are very clean, unlike so many other hotels. I would highly recommend this hotel to anyone. Overall, I was very impressed with the kind and caring service shown to me during my 15 day stay. I would like to thank everyone for being so kind and attentive, I greatly appreciate it!!
July 24, 2015
Rated 5.0 out of 5.0 by Martha Z Great place to stay
If we visit the Ludlow area again we will choose the Holiday Inn Express for our stay.
July 16, 2015
Rated 4.0 out of 5.0 by Haug 51 Connivence to the event
Our stay was comfortable and short. The staff, Ryan, was helpful during check in and when we asked for suggestions for a good place to order dinner food. There was a gentlemen before me in line that was having problems with his credit card and Ryan was nothing but polite and patient. This was very impressive. There was a few of us waiting, on the phone and in line, but he stayed calm and cool.
July 15, 2015