Rated 4.1 out of 5 by 31
Rated 5.0 out of 5.0 by sarant3854 Excellent location and great value
Excellent location south of Lukin amid pine trees. New facility. Great breakfast. Excellent and clean room. Spacious breakfast room. Well lit parking area. Excellent staff that provides great service. Some rooms have balconies. Comfortable bed and bed linens. Large HD TV with excellent channel selections. Snack area in lobby available 24/7. Near excellent restaurants.
December 3, 2013
Rated 4.0 out of 5.0 by SHELLSHOCKED If it wasnt for the WIFI
This hotel and it's staff is AWESOME!!! I have stayed at this hotel many times and have come to the conclusion that WIFI is just gonna be BAD. Signal is not the problem but staying connected is.
November 18, 2013
Rated 5.0 out of 5.0 by Frostythetowerguy Very Very nice
The desk clerk at 3 am or so when we rolled in was wonderful. Promote her. She was great. The maid that knocked on the door three times between 10 and 11 needs to be put on garbage detail for a few weeks. Very nice facility, we will be back. Be careful just south of there in Diboll TX - notorious speed trap!
October 27, 2013
Rated 5.0 out of 5.0 by Longtimer Stay at Lufkin Holiday Inn Express
I can always depend on everything to be perfect at this Holiday Inn.
October 23, 2013
Rated 5.0 out of 5.0 by SFAParents Beautiful room, excellent staff
My husband and I stayed here during Parnts Weekend at SFA. We usually stay closer to the university, but too our surprised this was a welcome retreat. Beautiful and comfortable room and the staff was wonderful. The only request I would have is to offer eggs without cheese also.
October 2, 2013
Rated 2.0 out of 5.0 by JD789 Night desk clerk was lacking
When we arrived Friday night, it was pouring down and there was confusion at the front desk, as there was a large group from the Texas National Guard also staying at the hotel. The night clerk ignored me for approximately 15 minutes, when she finally realized I was there, asked what I needed. I stated that I needed to check in (I had three rooms reserved), she acted as if I was imposing on her to do her job. she neglected to give us our goodie bags (for being rewards club member).the next night, a member of our group went to request some additional towels, he was ignored for several minutes, as she was on the computer.
The day staff and the attendant at breakfast were very helpful and courteous, but the night clerk definitely left something to be desired
September 28, 2013
Rated 5.0 out of 5.0 by pgoodner1 Excellent service, nice property
I do not normall write reviews. Exceptional Service
Excellent Front desk service at check in.. Friendly, courteous, and helpful. I am in the customer service business, somebody should give Crystal a raise!
One note: You could use a few more flavors of ice cream!
September 9, 2013
Rated 5.0 out of 5.0 by Adam30 Great hotel
Great room. Great bed. Friendly staff and very fair rates. Will stay here and time I am in the area.
August 31, 2013