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Rated 4.2 out of 5 by 33 reviewers.
Rated 5.0 out of 5.0 by business I stay in hotels almost 5 nights a week. This was one of the nicest Holiday Inn Express hotels I have stayed in. Very nice staff and clean rooms. Very comfortable bed! I will stay there again. Thank you, Paige February 20, 2014
Rated 5.0 out of 5.0 by Always a great stay I have stayed in a lot of IHG properties. Have yet to meet a front desk person as efficient and kind as Crystal. She is fantastic. Check-in was a breeze and the stay was just right. Always nice to be recognized as a PRC member. January 6, 2014
Rated 5.0 out of 5.0 by Excellent location and great value Excellent location south of Lukin amid pine trees. New facility. Great breakfast. Excellent and clean room. Spacious breakfast room. Well lit parking area. Excellent staff that provides great service. Some rooms have balconies. Comfortable bed and bed linens. Large HD TV with excellent channel selections. Snack area in lobby available 24/7. Near excellent restaurants. December 3, 2013
Rated 4.0 out of 5.0 by If it wasnt for the WIFI This hotel and it's staff is AWESOME!!! I have stayed at this hotel many times and have come to the conclusion that WIFI is just gonna be BAD. Signal is not the problem but staying connected is. November 18, 2013
Rated 5.0 out of 5.0 by Very Very nice The desk clerk at 3 am or so when we rolled in was wonderful. Promote her. She was great. The maid that knocked on the door three times between 10 and 11 needs to be put on garbage detail for a few weeks. Very nice facility, we will be back. Be careful just south of there in Diboll TX - notorious speed trap! October 27, 2013
Rated 5.0 out of 5.0 by Stay at Lufkin Holiday Inn Express I can always depend on everything to be perfect at this Holiday Inn. October 23, 2013
Rated 5.0 out of 5.0 by Beautiful room, excellent staff My husband and I stayed here during Parnts Weekend at SFA. We usually stay closer to the university, but too our surprised this was a welcome retreat. Beautiful and comfortable room and the staff was wonderful. The only request I would have is to offer eggs without cheese also. October 2, 2013
Rated 2.0 out of 5.0 by Night desk clerk was lacking When we arrived Friday night, it was pouring down and there was confusion at the front desk, as there was a large group from the Texas National Guard also staying at the hotel. The night clerk ignored me for approximately 15 minutes, when she finally realized I was there, asked what I needed. I stated that I needed to check in (I had three rooms reserved), she acted as if I was imposing on her to do her job. she neglected to give us our goodie bags (for being rewards club member).the next night, a member of our group went to request some additional towels, he was ignored for several minutes, as she was on the computer. The day staff and the attendant at breakfast were very helpful and courteous, but the night clerk definitely left something to be desired September 28, 2013
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