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Rated 4.4 out of 5 by 83 reviewers.
Rated 4.0 out of 5.0 by Wonderful Hotel I would recommend this hotel to anyone staying in the Lufkin area. My room had a balcony which was great for morning coffee. Wish I was staying more than one night. The staff go out of their way to be helpful. I had a small box of trash in the back of my car. I asked if I could pull around back and throw it in the dumpster. They said to bring it in and one of the maintenance men would take care of it. Now, I call that above and beyond. December 13, 2014
Rated 5.0 out of 5.0 by Great Breakfast Service Overall it was a very nice visit, will probably stay again next time we are in the area the fountain in the front was a very nice touch the only negative would be the properties that are on the north side look run down and should be improved to keep this area looking nice December 2, 2014
Rated 5.0 out of 5.0 by Great customer service. The bed was comfortable and the room was clean. This was a working visit and the staff was friendly and attentive to my needs. The breakfast was very good and provided many items to choose from. November 20, 2014
Rated 5.0 out of 5.0 by Clean rooms and quiet Everything was excellent except towels. Very stiff/hard. November 18, 2014
Rated 5.0 out of 5.0 by HI Lufkin nice and clean...very quiet property and it is conveniently located November 9, 2014
Rated 4.0 out of 5.0 by Points As a Gold Member I was offered 300 points instead of a gift bag. I was assured I would receive the points. I stayed at your Inn Oct. 20, 2014 and checked out the following day (there for Angelina Baseball Game). My confirmation #61025094 I have written to you by email about NOT receiving my points and sent you a copy from IHG stating that it was your place to make sure I got my points. As of today 11/4/14 I have not heard from you nor have I received my points. Is there a reason that you wish not to uphold your policy??? November 4, 2014
Rated 4.0 out of 5.0 by Hotel very clean Comfort of bed and accommodations was very comfortable and clean. Breakfast was a typical hotel buffet breakfast. The staff are great and friendly. Central location to reserves. lakes, and piney woods. November 4, 2014
Rated 5.0 out of 5.0 by Fitness Center Fitness Cenbter is better than the typical Holiday Inn Express fitness center. My only complaint is that the universal weight machine is a little too close to the wall for complete use of it. October 31, 2014
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