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Rated 4.2 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Great hotel with excellent location Very close to Luton airport . Delicious breakfast Nice and quiet room Friendly staff December 11, 2013
Rated 4.0 out of 5.0 by St Helens meets Luton Apart from really boring and bland breakfast everything was excellent. Staff extremely helpful and supportive. December 10, 2013
Rated 5.0 out of 5.0 by great service lovely hotel if u have a early start they start from 4.00am for breakfast December 4, 2013
Rated 4.0 out of 5.0 by Does what it says on the tin. Early morning flight so booked in for the previous night. Hotel was very clean and quiet considering it's situation next to the airport. Room was a typical holiday in room, all the usually amenities. Bar was decent with nice atmoshere. Easy check in and out, and ver useful to have departure details in the hotel lobby. December 4, 2013
Rated 3.0 out of 5.0 by Bang at 8:40 on a Sunday morning Hotel well situated for Luton airport, within walking distance. Had two weekend stays in a row. Had to enquire about Gold members benefits (points or drink vouchers) both times - staff seem to deliberately forget to offer those to customers. Breakfast finishes at 9:30 every day, including weekends, which was too early for quite a number of guests. And at 9:30 (sharp!!!) three members of staff came to the food and quickly removed what was left. You couldn't even pour coffee yourself - they opened the door of the coffee machine. We were woken up at 8:40 on a Sunday morning by loud shouts (houskeeping!) in the corridor and knocking on the doors. The lady wishing to clean rooms was knocking on every (?) door at waking up guests. Obviously, she found people inside and then moved to another door. After a while the was a knock on our door, followed by opening it. I ran out of bed just to meet a lady in between doors and hear her sorry. Complained to the reception, who told me they had talked to the houskeepers after several complains. Insisted on points compensation for the ruined morning - was promised to discuss the matter with the management and be informed by email. Nearly a week has passed - haven't heard from the hotel since. November 14, 2013
Rated 5.0 out of 5.0 by Superb service, rooms very clean. Stayed at this hotel on numerous occasions, on average once per month and everything about it is ideal. Rooms very clean, well furnished, staff always very helpful and breakfast although basic is excellent quality and what is more so, free. Ideal if working in the area or want any overnight stay before catching an early morning flight. For any aircraft enthusiast and it is used by many, this is the ideal hotel for Luton Airport. November 13, 2013
Rated 5.0 out of 5.0 by Excellent hotel - comfortable, wonderful service Very friendly staff - beds were like new. Rooms well thought out. To top the lot it is only 5 minutes by foot from the main terminal! We travelled with children - I would DEFINITELY return November 13, 2013
Rated 4.0 out of 5.0 by A firm & flat bed does not have to be hard 9 out of 10 overal. but please a more comfortable bed ! November 12, 2013
Rated 3.0 out of 5.0 by Wrong room - twice I arrived with my two kids. Had booked a double room with sofa bed. Sent to a twin room - useless. Back to reception. Sent to a room with sofa bed - which wasn't made up. Transfer to another room. A stressful start to a short stay. Offered a complimentary drink at the bar in apology, but only interested in sleep by that time. November 7, 2013
Rated 5.0 out of 5.0 by great service beatiful hotel and very comfortable, clean end great breakfast with efficient staff to recommend absolutely November 6, 2013
Rated 4.0 out of 5.0 by Comfortable and affordable stay I used this hotel as a base before attending a meeting the next morning. It had everything you wanted. A choice of pillows, comfortable bed and a flat screen TV with a wide choice of channels. The free WiFi was also a massive bonus to finalise and send e-mails etc. I would consider this hotel for future stays. November 5, 2013
Rated 5.0 out of 5.0 by Great experience I stayed one night before catching an early flight. The staff were extremely friendly, helpful and seemed genuinely happy to help. They went out of their way to ensure everything was right for me. I would not hesitate to book again or recommend to others as I can't fault my stay in the slightest. Thank you :) November 5, 2013
Rated 5.0 out of 5.0 by Excellent Never had no problems staying at Holiday inn express,so 5 stars from us. November 4, 2013
Rated 5.0 out of 5.0 by THPL Happy to recommend the Holiday Inn Express at Luton Airport.Gread value hotel,close to the Airport,comfortable bed,clean and very quiet.Food in the Restaurant very good and early breakfast. October 31, 2013
Rated 5.0 out of 5.0 by stay As quiet as they said and staff brilliant and helpful Had to leave too early to experience breakfast October 29, 2013
Rated 4.0 out of 5.0 by Served our purpose A necessary overnight stay prior to early flight meant we were looking for the nearest place to the airport, which Holiday Inn Express is described as being. Tedious walk from Airport in the rain, made more tedious because the entrance is all the way round and uphill from the airport - pulling heavy suitcases not pleasurable after long flight. It would be very helpful if a regular shuttle was available. Otherwise our needs were adequately provided for. Pricey for what you get. October 28, 2013
Rated 5.0 out of 5.0 by Great value More than happy to recommend the Holiday Inn Express at Luton Airport. It's location, cleanliness, comfort and staff efficiency and courteousness are all major plus points. October 28, 2013
Rated 5.0 out of 5.0 by Efficient & friendly service and perfect room for pre-flight stay! Great Value hotel and minutes drive to short-term car park. Decent good value food in the restaurant.Comfortable bed & very quiet!Continental breakfast available from 4am for early flights. All in all perfect for a pre-flight stay! October 24, 2013
Rated 5.0 out of 5.0 by Excellent value! Just the job for an overnight stay before an early flight. Comfortable, quiet room and 'included' breakfast a bonus. Airport shuttle from station stops outside and it's an easy 10 minute walk to the airport. Excellent value for money if booked well in advance. October 22, 2013
Rated 4.0 out of 5.0 by Very good location for the Luton airport Good value for the price but poor breakfast.. Don't wait for the shuttle just walk to the airport if you don't have large languages( approx. 10 mi.) October 21, 2013
Rated 5.0 out of 5.0 by Perfect stopover next to airport I stayed here with my family en route from Bern to Iceland. We arrived late and left early but the hotel was perfectly located, quiet, clean and the room spacious enough for 4. I would like to thank the staff who made my two children feel really welcome and sped them on their way at 5 in the morning when they were a bit tired. October 20, 2013
Rated 5.0 out of 5.0 by Fair Price Excellent Service Good location & room. Very friendly & very helpful staff. Arriving in UK exhausted after a long flight could not have hoped for more. Would not hesitate to use the place again. October 15, 2013
Rated 3.0 out of 5.0 by Very handy for Luton but shockingly hard bed I didn't think the guy who checked me in was that friendly announcing there were no double beds left, only single and my booking had not guaranteed 'type' of bed. The car park was getting very full when I arrived at around 8. The room was pleasant and nicely decorated but the bed was the worst excuse for a bed I've seen in a while. It was as uncomfortable as anything and hard as rock. In the end the only way I could sleep on it was to remove the duvet from the second single bed and use it to lie on. It made it slightly softer. Although walking distance to the airport it was a full 10-15 minute walk and if it had been raining you would be soaked. October 12, 2013
Rated 4.0 out of 5.0 by Convenient overnight stay Need to catch an early flight at Luton airport. The hotel offered convenience with great efficiency. Check in was smooth and quick. Desk staff gave clear instruction on how to return the rented car (including where to fill up the tank) and transport back to hotel. Breakfast starts at half four which is most appreciated. The selection howver, could be improved (fruit juice, cold meat/cheese, bread, pastry, yogurt, etc.) Check out was also very fast and efficient. Overall an enjoyable experience. October 12, 2013
Rated 5.0 out of 5.0 by Flying from Luton you won't get closer & it's quiet too. 5 minute walk from the terminal, comfy hotel, very quiet considering it looks like aeroplanes are parked in the car park. X October 9, 2013
Rated 5.0 out of 5.0 by Nice friendly welcoming place We have stayed several times befor flying off to visit family in Portugal. Service is always excellent - they give us a room just where we want it. We have only once been able to have the Full English breakfast because of the time of our flight but when we did the choice was excellent. On other occasions we have the cerial toast and fruit option which is more than adequate. We feel that our holiday has begun once we reach the hotel. October 9, 2013
Rated 4.0 out of 5.0 by Excellent Value Really clean and so convenient for Luton Airport, 10 minute walk to the terminal, buses run from outsite the hotel every 15 minutes. White buses are free, there is a small charge on the purple bus. Hotel is on a hill and there are steps down to the bus stop which are quite steep, but there is also a footpatch which you can use. Staff extremely helpful Evening food was really tasty and well priced Would certainly stay here again October 9, 2013
Rated 5.0 out of 5.0 by Very impressed This is the first time I have used Holiday Inn Express and was very pleased with the design and facilities in the room. Being so near to the airport I wondered if the noise from aircraft would be a problem but it was obvious the sound proofing worked well. The cleanliness of the room too was first class, I will certainly use the facility again. October 7, 2013
Rated 4.0 out of 5.0 by Great location and comfortable During my short stay the staff were very helpful even late at night. Location is perfect for the airport and parking facility is an obvious bonus. Continental breakfast even available at 4am! Highly recommend this hotel. October 4, 2013
Rated 2.0 out of 5.0 by average hotel An average hotel with a poor breakfast and poor sound insulation September 24, 2013
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