Rated 4.2 out of 5 by 180
Rated 4.0 out of 5.0 by geod Pristine room
Plus Points.....Staff . Room...Bed..Cleanliness...TV Minus Points...Poor Wi Fi.....Coffee from the machine at breakfast
January 7, 2014
Rated 4.0 out of 5.0 by Berksman Very convenient for Luton Airport
We stayed here for one night in October to catch an early morning flight to Spain. Room was pleasant and comfortable with a large flat screen TV. Free WiFi is available though the connection speed was rather slow. A basic cold breakfast was available from 4.00am which was handy for a quick bite before we left for the terminal.I did have a slight issue with one member of staff who I felt did not provide good customer service but other than that it was a good stay.
The Mid Term car park is directly opposite the hotel so a very short drive to park the car before catching a bus to the terminal. I would certainly recommend this hotel if flying out of Luton.
January 6, 2014
Rated 5.0 out of 5.0 by Amanda57 Comfortable and convenient.
A great start to the holiday. An early flight helped by the complementary coffee and light breakfast.
January 3, 2014
Rated 5.0 out of 5.0 by Chalkione Excellent all round
This was our first visit to a Holiday Inn. We would consider it to be among the best of this type of accomodation we have stayed in, and would recommend to our friends.
January 2, 2014
Rated 5.0 out of 5.0 by Ittay78 Close to the airport, lovely meals
Nice place in walking distance from airport to refresh before a long flight. Great view from the room of planes, good meals in the restaurant.
December 30, 2013
Rated 5.0 out of 5.0 by Yves1000 Extremely pleased
Easy to walk to terminal. No need for bus if you only have hand baggage although it stops beside hotel.
Breakfast adequate and included in price. Could get an evening
Meal which was okay @ great if you didn't want to venture out.
Book in advance @ very reasonable
December 22, 2013
Rated 1.0 out of 5.0 by Markyd01 Poor food at dinner and breakfast!
Awful food at dinner and poor at breakfast, no bacon available - really!!!
Do not stay at this hotel, you will be disappointed.
December 14, 2013
Rated 5.0 out of 5.0 by Mark84 Great hotel with excellent location
Very close to Luton airport .
Nice and quiet room
December 11, 2013
Rated 4.0 out of 5.0 by IandV St Helens meets Luton
Apart from really boring and bland breakfast everything was excellent. Staff extremely helpful and supportive.
December 10, 2013
Rated 5.0 out of 5.0 by mattyb1973 great service
lovely hotel if u have a early start they start from 4.00am for breakfast
December 4, 2013
Rated 4.0 out of 5.0 by Mossy1984 Does what it says on the tin.
Early morning flight so booked in for the previous night.
Hotel was very clean and quiet considering it's situation next to the airport.
Room was a typical holiday in room, all the usually amenities.
Bar was decent with nice atmoshere.
Easy check in and out, and ver useful to have departure details in the hotel lobby.
December 4, 2013
Rated 3.0 out of 5.0 by Egis Bang at 8:40 on a Sunday morning
Hotel well situated for Luton airport, within walking distance. Had two weekend stays in a row. Had to enquire about Gold members benefits (points or drink vouchers) both times - staff seem to deliberately forget to offer those to customers. Breakfast finishes at 9:30 every day, including weekends, which was too early for quite a number of guests. And at 9:30 (sharp!!!) three members of staff came to the food and quickly removed what was left. You couldn't even pour coffee yourself - they opened the door of the coffee machine.
We were woken up at 8:40 on a Sunday morning by loud shouts (houskeeping!) in the corridor and knocking on the doors. The lady wishing to clean rooms was knocking on every (?) door at waking up guests. Obviously, she found people inside and then moved to another door. After a while the was a knock on our door, followed by opening it. I ran out of bed just to meet a lady in between doors and hear her sorry. Complained to the reception, who told me they had talked to the houskeepers after several complains. Insisted on points compensation for the ruined morning - was promised to discuss the matter with the management and be informed by email. Nearly a week has passed - haven't heard from the hotel since.
November 14, 2013
Rated 5.0 out of 5.0 by Punchy Superb service, rooms very clean.
Stayed at this hotel on numerous occasions, on average once per month and everything about it is ideal.
Rooms very clean, well furnished, staff always very helpful and breakfast although basic is excellent quality and what is more so, free.
Ideal if working in the area or want any overnight stay before catching an early morning flight.
For any aircraft enthusiast and it is used by many, this is the ideal hotel for Luton Airport.
November 13, 2013
Rated 5.0 out of 5.0 by Ellimer Excellent hotel - comfortable, wonderful service
Very friendly staff - beds were like new.
Rooms well thought out.
To top the lot it is only 5 minutes by foot from the main terminal!
We travelled with children - I would DEFINITELY return
November 13, 2013
Rated 4.0 out of 5.0 by Spirit10 A firm & flat bed does not have to be hard
9 out of 10 overal. but please a more comfortable bed !
November 12, 2013
Rated 3.0 out of 5.0 by stainesman Wrong room - twice
I arrived with my two kids. Had booked a double room with sofa bed. Sent to a twin room - useless. Back to reception. Sent to a room with sofa bed - which wasn't made up. Transfer to another room. A stressful start to a short stay. Offered a complimentary drink at the bar in apology, but only interested in sleep by that time.
November 7, 2013
Rated 5.0 out of 5.0 by sasa66 great service
beatiful hotel and very comfortable, clean end great breakfast with efficient staff to recommend absolutely
November 6, 2013
Rated 4.0 out of 5.0 by BH2244 Comfortable and affordable stay
I used this hotel as a base before attending a meeting the next morning. It had everything you wanted. A choice of pillows, comfortable bed and a flat screen TV with a wide choice of channels. The free WiFi was also a massive bonus to finalise and send e-mails etc. I would consider this hotel for future stays.
November 5, 2013
Rated 5.0 out of 5.0 by helloolauren Great experience
I stayed one night before catching an early flight. The staff were extremely friendly, helpful and seemed genuinely happy to help. They went out of their way to ensure everything was right for me.
I would not hesitate to book again or recommend to others as I can't fault my stay in the slightest.
Thank you :)
November 5, 2013
Rated 5.0 out of 5.0 by Peter42 Excellent
Never had no problems staying at Holiday inn express,so 5 stars from us.
November 4, 2013
Rated 5.0 out of 5.0 by THPL THPL
Happy to recommend the Holiday Inn Express at Luton Airport.Gread value hotel,close to the Airport,comfortable bed,clean and very quiet.Food in the Restaurant very good and early breakfast.
October 31, 2013
Rated 5.0 out of 5.0 by ssca22 stay
As quiet as they said and staff brilliant and helpful
Had to leave too early to experience breakfast
October 29, 2013
Rated 4.0 out of 5.0 by baramy Served our purpose
A necessary overnight stay prior to early flight meant we were looking for the nearest place to the airport, which Holiday Inn Express is described as being.
Tedious walk from Airport in the rain, made more tedious because the entrance is all the way round and uphill from the airport - pulling heavy suitcases not pleasurable after long flight.
It would be very helpful if a regular shuttle was available.
Otherwise our needs were adequately provided for.
Pricey for what you get.
October 28, 2013
Rated 5.0 out of 5.0 by chmy Great value
More than happy to recommend the Holiday Inn Express at Luton Airport. It's location, cleanliness, comfort and staff efficiency and courteousness are all major plus points.
October 28, 2013
Rated 5.0 out of 5.0 by Hermux Efficient & friendly service and perfect room for pre-flight stay!
Great Value hotel and minutes drive to short-term car park. Decent good value food in the restaurant.Comfortable bed & very quiet!Continental breakfast available from 4am for early flights. All in all perfect for a pre-flight stay!
October 24, 2013
Rated 5.0 out of 5.0 by MD25 Excellent value!
Just the job for an overnight stay before an early flight. Comfortable, quiet room and 'included' breakfast a bonus. Airport shuttle from station stops outside and it's an easy 10 minute walk to the airport.
Excellent value for money if booked well in advance.
October 22, 2013
Rated 4.0 out of 5.0 by SanduL Very good location for the Luton airport
Good value for the price but poor breakfast.. Don't wait for the shuttle just walk to the airport if you don't have large languages( approx. 10 mi.)
October 21, 2013
Rated 5.0 out of 5.0 by lofty73 Perfect stopover next to airport
I stayed here with my family en route from Bern to Iceland. We arrived late and left early but the hotel was perfectly located, quiet, clean and the room spacious enough for 4.
I would like to thank the staff who made my two children feel really welcome and sped them on their way at 5 in the morning when they were a bit tired.
October 20, 2013
Rated 5.0 out of 5.0 by Jacko50 Fair Price Excellent Service
Good location & room. Very friendly & very helpful staff.
Arriving in UK exhausted after a long flight could not have hoped for more. Would not hesitate to use the place again.
October 15, 2013
Rated 3.0 out of 5.0 by AlyG Very handy for Luton but shockingly hard bed
I didn't think the guy who checked me in was that friendly announcing there were no double beds left, only single and my booking had not guaranteed 'type' of bed. The car park was getting very full when I arrived at around 8.
The room was pleasant and nicely decorated but the bed was the worst excuse for a bed I've seen in a while. It was as uncomfortable as anything and hard as rock. In the end the only way I could sleep on it was to remove the duvet from the second single bed and use it to lie on. It made it slightly softer.
Although walking distance to the airport it was a full 10-15 minute walk and if it had been raining you would be soaked.
October 12, 2013