Rated 4.5 out of 5 by 71
Rated 5.0 out of 5.0 by FrancescoZ Great staff, thank you very much to Sylvia
I had the great pleasure to stay one night in this hotel during my journey from the UK to Italy.
I was impressed by the kindness and helpfulness of Sylvia, the lady at the front desk as she was very kind and helpful to me at all times during my stay.
One thing I will never forget is that I was clearly too late for breakfast the following day as I got up late but Sylvia made sure that I could have my breakfast anyway even if breakfast was not served anymore as it was too late. She was so nice and friendly that she told me that I could still have breakfast and she took some food from the kitchen and she let me sit in the breakfast room anyway so that I could have a nice breakfast. Also, the other lady that was in the breakfast room was very nice and kind too.
Thank you so much!
April 21, 2015
Rated 4.0 out of 5.0 by Sandra-anna Great location
We stay in this hotel year after year and never fails to please.The setting is specatular with mountain view and cows in the adjacent fieid. handy shops nearby.
April 21, 2015
Rated 5.0 out of 5.0 by beaton lit trop mou
tout est parfait, mais le lit devrait être plus ferme, il est trop mou....
April 14, 2015
Rated 4.0 out of 5.0 Good location, amenities and service
Overall experience was satisfactory except rooms are no where near as nice or spacious as US counter parts. Rooms are extremely small and quaint. Bathroom is poorly lit.
Beds are very comfortable. By looking at them I thought I would be having a difficult sleep. Was very surprised at how well my wife and I slept on this bed.
Location is great with a gas station restaurant nearby.
Breakfast is awesome as in dining area.
Did not like having to get vouchers for each individual electronic gadget I have. I needed 5 vouchers to log in all my electronics as I need to data mine for my photography hobbies. How about just one pin/password login? Why all the fuss to login each individual gadget with its own unique pin? Really!
Would still stay again short term while passing through.
March 19, 2015
Rated 5.0 out of 5.0 by weber26 immer wieder gerne
Wenn immer möglich werde ich das Holiday Inn Express berücksichtigen! Das Team in Neuenkirch ist absolute Spitze, danke
February 28, 2015
Rated 5.0 out of 5.0 by norbi69 schönes Zimmer
das Zimmer war sehr schön und gemütlich eingerichtet
auch an sonst war das Hotel sehr schön kann es nur weiter empfehlen ist sehr Zentral gelegen werde sicher nochmal wenn ich in der Nähe bin wieder dort übernachten
February 5, 2015
Rated 5.0 out of 5.0 by Grig comfort and excellent service
close to motorway very good shopping felicity good and fresh environment, friendly and prompt respond from hotel personnel. very good overnight sleep good selection on television in English French an Italian language friendly and prompt service at breakfast
easy and quick information to obtain from reception about you weather and traffic before your depart and information of the city Lucerne e.g. shopping, pleasure
December 26, 2014
Rated 5.0 out of 5.0 by Hoplands Excellent staff
As always a very warm welcome from staff and the hotel is always extremely clean and comfortable.
December 24, 2014