Rated 4.3 out of 5 by 61
Rated 1.0 out of 5.0 by Businessman50 Not what it once was
Noisy guests in the hall were very disturbing. Requested change at front desk for laundry -- they didn't have at night and also didn't have the following morning. Numbers speak for themselves - difficult to recommend this property any further
February 28, 2014
Rated 1.0 out of 5.0 by Businessman50 HOTEL GOING DOWN
I had been staying in this hotel for over 3 years and the past few stays the hotel is clearly going down to the point that I will be moving my business elsewhere. The staff has become extremely unfriendly. On the last two occasions entered a dirty room. Can' recommend this property any longer
February 25, 2014
Rated 5.0 out of 5.0 by TrudyC Clean, Comfortable, Convenient location
Very clean. Comfortable bed and rooms. Courteous staff. Convenient location. I would stay here again.
February 3, 2014
Rated 5.0 out of 5.0 by PattyB Quiet, Clean and Comfortable....
Our stay at the Holiday Inn Express was the first time in so many years that we stayed at a Holiday Inn property. We were pleasantly surprised on how updated, comfortable, clean, fresh, spacious rooms this property had to offer. The common areas were very well decorated. The staff was excellent from the time we checked in till the time we checked out. Our overall experience we are happy to say it was excellent! We would stay at a Holiday Inn Express again in the future and would highly recommend this property as well!
January 15, 2014
Rated 2.0 out of 5.0 by Joe227 Disappointed
experienced the front desk employee who was not only unhelpful but rude as well. I attribute this to a bad attitude, but it impacts my decision to stay here again. Too bad that "1 bad apple spoils the whole bunch." additionally, I did not receive my 400 IGH points. Why promise the points and not deliver?
January 10, 2014
Rated 4.0 out of 5.0 by LuxValueSeeker Excellent service and central location in Valley Stream
Good hotel to base yourself out of if you're visiting the Valley Stream - Rockville Center neighborhoods in Long Island. We stay here regularly when visiting family for the holidays as my husband grew up around here. You will need a car but there is ample (and free) parking surrounding the hotel. We usually grab a suite since the rooms are a bit too small if you're camping out for a week like we do --- and its not that much more expensive for them plus you get almost twice the space. There's a coffee maker in the room with the requisite packets of java and tea, a fridge and cupboards that come in handy when you need to store snacks and extra sundries. The bathroom is on the small side but more than adequate with very good water pressure in the shower (which is a big deal for me). The towels are nicely thick, but the toiletries come in tiny plastic bottles that are never enough for a good clean (those plastic bottles are not ecologically-friendly either --- imagine all those tiny bottles cluttering up landfill for centuries). There's a CVS up the street where we stock up on all that we need instead. Internet service is a bit on the slow side and there is intermittent outages that are a minor annoyance. The king size bed is very, very comfortable. One thing to note is that if you're a light sleeper, get a room facing the back of the hotel as all the rooms looking out to Sunrise Highway gets the constant din of car and train traffic. It didn't bother us but I can see it irritating people who need peace and quiet at night. Staff is very friendly especially Jennifer and Mark at the Front Desk --- they made all the difference. The cleaning staff is very conscientious so we always came back to a room that was spotlessly clean and replenished. All in all, a very nice place to stay.
January 4, 2014
Rated 5.0 out of 5.0 by frjcp excellent service
Louis at the front dest is very curtious, friendly, perfessional and helpful.
December 9, 2013
Rated 4.0 out of 5.0 by lbwg comfortable room
We stayed for my daughters wedding which was in a nearby town. The experience was very favorable.
November 14, 2013