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Rated 4.4 out of 5 by 98 reviewers.
Rated 4.0 out of 5.0 by A nice hotel The room and comfort was very good. Breakfast was just OK since some of the food appeared to have been prepared some time prior to eating - could have been a bit fresher. Check-in was not so good. The desk attendant did not verify the rate I was quoted on the telephone and subsequent email from them. After going up to my room I reviewed my check-in paperwork and noticed it was about $60 higher than my quote. I had to go downstairs and straighten it out. Verify this if you check in here. July 21, 2014
Rated 4.0 out of 5.0 by it was a nice stay We stayed in this hotel for two days. The bed is comfortable, the room and bathroom are clean. The front desk staffs are friendly and helpful. We also enjoyed the breakfast, not fancy yet convenient. July 21, 2014
Rated 5.0 out of 5.0 by Great stay The roads leading up to the hotel had me a little skeptical about the hotel itself, but to my surprise the hotel was fine. I stayed overnight for a wedding and we were able to check in early which was a great help. The front desk staff were beyond helpful and friendly. The rooms were very clean and up-to-date. I was very pleased with the stay. July 17, 2014
Rated 4.0 out of 5.0 by Very Nice Hotel 1, Breakfast buffet - Scrambled eggs need to be improve instead of powdered eggs, have freshly made scrambled eggs. To really improve the breakfast buffet, possibly on weekends, have someone make freshly made omelets. 2. Housekeeping and their carts use guest elevators. Perhaps install a freight elevator. July 16, 2014
Rated 5.0 out of 5.0 by Nice, clean place I had a quick overnight visit in the area and this place gave me everything I needed. July 15, 2014
Rated 4.0 out of 5.0 by Worth consideration Easy to get to from JFK airport. A nice size room that is clean & breakfast daily is a plus. July 11, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay We enjoyed the hotel very much. We were able to get joining rooms for our large family. The place was clean and comfortable. July 10, 2014
Rated 5.0 out of 5.0 by Clean and comfortable, great service Very pleased with our room - firm and soft pillows felt the same tho - otherwise everything was really great! Front desk and other staff were very considerate and helpful. We would definitely stay here again! July 10, 2014
Rated 4.0 out of 5.0 by Good place to stay The rooms are clean. They should not serve breakfast, its just not healthy choices. The noise level is average, the first floor I got the impression people were living there instead of staying there. July 10, 2014
Rated 5.0 out of 5.0 by Always an excellent choice I stay in this hotel exclusively when on business in the area as the hotel is consistently comfortable, the rooms are exceptionally clean and the staff are amazingly friendly and accommodating. The hotel is close to all major areas of New York City and is easy to access. There are plenty of great restaurants in the area and the rates at the hotel are very reasonable. July 9, 2014
Rated 4.0 out of 5.0 by Clean room/ Good Service Booked this room online and it was at the higher end of the price range for similar accommodations but the breakfast was good and the room was clean and attended to. Front desk staff was accommodating with my needs but parking late night was difficult. July 3, 2014
Rated 4.0 out of 5.0 by Clean room/ Good Service Booked this room online and it was at the higher end of the price range for similar accommodations but the breakfast was good and the room was clean and attended to. Front desk staff was accommodating with my needs but parking late night was difficult. July 3, 2014
Rated 5.0 out of 5.0 by Great central location and service I always stay here when I travel to LI. Staff is nice, service is good and clean rooms. July 3, 2014
Rated 4.0 out of 5.0 by Lynbrook, NY Hol Inn Very friendly/helpful staff, clean, comfortable rooms. Highly recommend! July 3, 2014
Rated 5.0 out of 5.0 by Everything as expected Nice place. Staff attentive, convenient location, good breakfast, clean dining area. What I have come to expect from Holiday Inn Express. Thanks again! June 14, 2014
Rated 5.0 out of 5.0 by clean hotel with excellent staff excellent staff, very clean rooms, quiet location, close to good restaurants June 14, 2014
Rated 4.0 out of 5.0 by Clean Friendly but beds and TV need updates The location is great. Ask for a room on back side, away from train and Sunrise highway. Front desk staff is great. Plastic mattress pad and old televisions have to be replaced. I haven't slept on plastic since I was four years old. The neighborhood is great. Rockville Center restaurants are very good. Just four blocks away. Neighborhood morning runs are refreshing and peaceful. I stay here 30 days per year. But in winter time I move as there is no gym and the plastic mattress pads are intolerable. June 9, 2014
Rated 4.0 out of 5.0 by Quality vs Price The quality vs price for hotels in the area was very good. June 5, 2014
Rated 5.0 out of 5.0 by Another Great Stay I stayed at the hotel this past week for a return trip to Rockville Centre area. It was once again perfect. I decided to stay for the breakfast the following morning. This was a first for me. The food was really good, I was impressed, the pancakes were really good and so was the coffee. I also wanted to let you know how wonderful Louis is at the front desk, not sure if i spelled his name right. Anyway I just wanted to write to let you know how happy I was with my stay at your hotel. June 2, 2014
Rated 5.0 out of 5.0 by home away from home When in NY for annual or special visits, we always stay here because of the quality of service and lodging. June 2, 2014
Rated 1.0 out of 5.0 by locked out of room for 6 hours first off, I am a frequent traveler for my job, staying in hotels about 10 months out of the year. This is my story. During the middle of the day, I went to get groceries, when I came back and attempted to get into my room, the lock on the door would not even recognize my key, ultimately finding out that the battery on the lock had died. That meant I could not get back into my room until an engineer could make his way to the hotel, which took approximately 6 hours. I sat in a different room and watched TV, continuously calling the front desk to get an update on the engineers whereabouts. They did very little to keep me updated. It was brutal. The hotel manager had no way of opening the door without having that battery working, Which in my opinion is absolutely absurd. The general manager did very little to accommodate my disappointment, never reaching out to me to resolve the issue. I typically only stay at IHG properties, and the breakfast is absolutely pitiful compared to other ihg's. I highly recommend not staying here unless you absolutely have to. Terrible hotel, terrible! May 29, 2014
Rated 5.0 out of 5.0 by Nice Stay! Had a great stay here! Close to the beach, (we were here for the air show), many places to eat nearby. ( I highly recommend Nick's!) Great staff took good care of us despite a HUGE wedding going on. I would encourage any one to stay here. May 27, 2014
Rated 4.0 out of 5.0 by very nice hotel This was a very nice hotel, I will definitely stay there again the next time I'm in town. May 22, 2014
Rated 4.0 out of 5.0 by Good value positive experience. need to update flat screen TV May 9, 2014
Rated 5.0 out of 5.0 by NY weekend We chose this hotel due to the proximity to JFK. After looking into several hotels around the area decided on this one. The staff are very friendly and courteous. I can certainly recommend this hotel to friends and family. Parking & breakfast is free which was a big plus for us! Will definitely stay here when we come back to NY in July. Hoping I can get better pricing in July! Thank you so much for your hospitality and great service!! May 6, 2014
Rated 5.0 out of 5.0 by exceptional staff at the Holiday Inn Express, Lynbrook, LI, NY I have stayed at this location - on average - 2-3 nights a week for the past couple months because I have a consulting assignment in the area. One of the team members at the guest desk in the morning - Lisa - is fast, courteous and knowledgeable. She realizes that guests can be in a hurry in the morning and gauges her responses accordingly. She is a definite asset. One additional person, and I wish I knew her name, was an absolute gem last Monday evening when I checked in. I had a stomach virus and must have looked like a bag of old rumpled laundry. She took one look at me - quickly checked me in; then walked around the counter, picked up my luggage, took me to the elevator, went up to my room with me, put my luggage inside the room and wished me a good night. I must have told that story to everyone I saw the next day. I would guess that my retelling that story was more valuable than a million dollar advertising campaign. April 4, 2014
Rated 5.0 out of 5.0 by Great front desk service Good location for south shore of LI in Nassau County. March 20, 2014
Rated 5.0 out of 5.0 by Great place to stay! The staff was so helpful and accommodating. Tiana helped us with directions and offered to hold our luggage as we arrived prior to check in. The lobby, common area and rooms were Very clean. The room was spacious. March 19, 2014
Rated 5.0 out of 5.0 by Great Stay at Holiday Inn Express Lynbrook I grew up in Lynbrook and my wife and I came back to visit some old friends. We did not want to risk driving back to the city late at night after having a couple of drinks. Overall we had a great stay at the Holiday Inn Express Lynbrook. The staff was friendly and the rooms were spotless. The free breakfast in the morning was a nice touch - especially fresh bagels. If you are a light sleeper I would recommend asking for a room in the back of the hotel. March 8, 2014
Rated 1.0 out of 5.0 by Not what it once was Noisy guests in the hall were very disturbing. Requested change at front desk for laundry -- they didn't have at night and also didn't have the following morning. Numbers speak for themselves - difficult to recommend this property any further February 28, 2014
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