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Rated 4.2 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by Nice Facilities Staff was friendly and Helpful. :-):-):-):-):-);-) October 23, 2014
Rated 2.0 out of 5.0 by Last visit here When we checked in, we got "thank you for being a club member, would you like the amenity bag?" I said no thank you and asked for the points instead and for the first time in 28+ stays this year was told "we don't do that". Got to our room, turned on the tv to watch the news, and no signal came up for NBC, however we could get some channels like Fox. Next morning, the hot water cut out in the middle of my shower, so my husband didn't try. Breakfast was standing room only. Never again. October 23, 2014
Rated 1.0 out of 5.0 by One of the WORST hotel experiences The room wasn't ready at check-in time. The beds are like sleeping on concrete. The staff is noisy in late night/early morning. Housekeeping staff is very rude. A sign on the front says smoke free property but it should say smoke free building because the staff smoke by the front door. The bathrooms were dirty and the walls had cracks in the bathroom above the shower/tub that needed immediate repair. I would not stay here again and would not recommend it to any of my friends. October 22, 2014
Rated 4.0 out of 5.0 by great guest service easy at check in staff very helpful and friendly quiet location curtains beds were comfortable but seemed to have some wear on mattress and linens October 22, 2014
Rated 5.0 out of 5.0 by beautiful and comfortable room The room and bathroom seemed brand new. very clean and the bed was so comfortable. Hallway and elevators sparkling clean and fresh. Overall stay was wonderful. October 22, 2014
Rated 4.0 out of 5.0 by Clean, Quite, Caring, Professional We're from the UK and were touring the area for a few days, so the hotel was in the right place. It was clean, reasonably quite and the staff were caring and professional. October 21, 2014
Rated 4.0 out of 5.0 by As expected As expected. Beds were ok, pillows were good, room and bathrooms were clean and modern. October 20, 2014
Rated 4.0 out of 5.0 by Good Stay, but.... The hotel was what we expected from HI Express. We were in a room on the 3rd floor and the WiFi was horrible. Unable to connect with devices, but luckily was able to plug in laptop for internet access. October 16, 2014
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