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Rated 4.1 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by Great Stay We were going to arrive late and let the hotel know. As we were arriving the front desk staff was actually wondering about our arrival. They were thinking we should be just about there. The only had two complaints. One is that the bed was too soft in the middle and my wife and I constantly rolled to the center of the bed. Also the A/C unit was loud (not the problem) but cycled on and off so that the room went from very quiet to very loud. If the fan could be set to stay on it would not have been a problem. The staff was outstanding. This includes the front desk, custodial and breakfast. I would like to point out the two women working the breakfast room. They were friendly and very attentive to all customers. They keep the excellent breakfast fully supplied but also came around to check on guests as to whether they could clear their dishes or if they needed anything else. I would return again just to have breakfast with these two wonderful women. August 17, 2014
Rated 5.0 out of 5.0 by Exceptional Service The breakfast area staff were the best of any hotel I have ever stayed. August 13, 2014
Rated 5.0 out of 5.0 by The perfect stay The hotel is conveniently located to the Liberty University campus. The customer service exceeded expectation. The breakfast had many choices. August 11, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable Room was clean, comfortable and the noise level from outside the room was not noticeable. August 7, 2014
Rated 4.0 out of 5.0 by poor service with front desk staff no recognition of platinum status. nothing prepared in advance. no offer of points. IHG card used for stay. August 6, 2014
Rated 5.0 out of 5.0 by nice hotel The staff is very nice. The rooms are comfortable. The pool was the perfect size and temperature. There isn't a big selection of food for breakfast. The price is a little steep, but in was a great place for our visit to Liberty University. July 22, 2014
Rated 5.0 out of 5.0 by pillows very lumpy and worn,front desk always pleasant.Rusty remembered us from last visit.Pool was refreshing . July 22, 2014
Rated 4.0 out of 5.0 Bad design of property I have stayed here multiple nights because of the fact that it is a Holiday Inn property and close to my work location. The property has very little parking available, and the breakfast area is very poorly laid out--too cramped and hard to walk around without bumping into each other. All the people are nice, but it was just a poorly designed layout. Also, there is no exercise room. July 20, 2014
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