Rated 4.0 out of 5.0 by Ttucker001 Strange odor and excellent staff
There was an uncomfortable smell in both the halls and our rooms (son and wife). Our son was moved to another room, and Shironda did yoeman effort to find us another that did not smell as bad. We have been using this location for years and never had this problem. Is the cleaning staff using a new cleaner or the carpets just cleaned or the place sprayed for insects, etc.? Both Mrs. Tuckers have allergies and were uncomfortable. Your desk clerk, Shironda (sp?) was wonderful,and I commend her to the manager, Rusty, who has been great over the years.
June 11, 2013
Rated 5.0 out of 5.0 by Virginia2013 Great place to stay!
Everyone was cheerful, helpful, and accommodating. The rooms were very quiet, clean, and very roomy.
June 11, 2013
Rated 5.0 out of 5.0 by elfmoore1 Wedding!!!
This was the perfect place for family and friends to stay for the weekend!! Thanks to everyone!! The nicest hotel in Lynchburg!!
June 4, 2013
Rated 2.0 out of 5.0 by Jack214 Robbed
Room rate highest during eight day road trip. Paid less for an ocean front room in Myrtle Beach, SC. Will not be taken advantage of at this property again.
May 23, 2013
Rated 5.0 out of 5.0 by GradFamily High Priced Graduation Weekend but Good Overall Experience
Staff were all excellent from the front desk to the breakfast area. Hotel was lovely and clean. We will stay here again in the future. However, the price we paid we wouldn't normally pay for a Holiday Inn Express. It was for our daughter's graduation. Since most hotels in the area were running high, we were happy with our Holiday Inn Express choice as this hotel was nice and exceeded our expectations. We had three rooms and all the rooms had nice sheets and fluffy towels. Breakfast was consistently good throughout our stay.
May 20, 2013
Rated 5.0 out of 5.0 by DNTM Feels just like home
This Holiday Inn express is our favorite one we have stayed in many times through the years and it's always warn and comfortable. The staff from the front desk to the cleaning staff was friendly and helpful. Awesome place, Great beds. I only wish it had a pool, but great beds are more important.
May 17, 2013
Rated 5.0 out of 5.0 by olderme62 safe, comfortable
Driving a long distance the "scenic route" to find solace and safety in lynchburg for an "older woman" traveling alone wow great job
May 11, 2013
Rated 2.0 out of 5.0 by Unhappy100 Bad Experience
I asked for a quiet room. I was unprepared for a noisy air conditioner that would not turn off at the thermostat. I was on the third floor. The air conditioner on the first floor beneath was making an incredible noise that I could hear in my room. Also, there was a vibrating noise in the wall that was disturbing. When I complained, the General Manager agreed to give me half off on one of my 3 nights there. However, that has yet to show up on my credit card statement a week later. Also, the maid did not clean my room the second day.
May 1, 2013