Rated 4.3 out of 5 by 248
Rated 5.0 out of 5.0 by PAfam comfort
nice roomy room, comfortable beds, spacious bathroom, very good breakfasts and eager, friendly staff.
September 1, 2015
Rated 4.0 out of 5.0 by Libertyparent15 convenient location in lynchburg
Stayed at HI express while dropping my daughter off at Liberty University. Checked in at around 5 on the August 20, was promptly checked in and given my room keys. The room was clean and well appointed. The beds and pillows are very comfortable. The bathroom had a granite counter with some toiletries if you had forgotten anything at home. I have two complaints about this hotel. The first is the bathroom had bad ventilation, causing the wallpaper to peel off the walls and the paint to bubble on the ceiling. The bathroom could have used a little TLC since some of the grout was chipping away around the tub. The other less important complaint was the spotty wi-fi in our room. I did go down to the lobby and check at the front desk and it did work down there, but when returning to my room it gave me the same trouble. It was not until we left the hotel and returned the problem resolved itself for a short while. We did not eat the free breakfast during our stay but it looked like the typlical HI express breakfast. I do have to say the coffee was above par. Not what you would expect from a hotel. We have stayed at the location before and will stay here again while visiting our daughter and would recommend this hotel if you are passing thru Lynchburg or are staying a few days.
August 31, 2015
Rated 5.0 out of 5.0 by pkm140 great service
service was excellent, staff was courteous. Breakfast was better than expected. Rooms were clean.
August 31, 2015
Rated 5.0 out of 5.0 by ViVi 1953 comfortable bed
Great customer service
Wonderful bed and pillows
wonderful breakfast buffet and service
August 30, 2015
Rated 4.0 out of 5.0 by Libertyparent15 Good stay overall but bathroom needs attention
Stayed at the hotel while dropping my daughter off for her first semester at Liberty University. Check in was quick and the front desk person was friendly. We were in room 229, which faces the highway. No trouble with outside noise. The bed was extremely comfortable, I had no trouble sleeping. Housekeeping did come a little too early on the first day, but they didn't rush us out after we said we wouldnt be out of the room until 10. We did not eat breakfast during our stay, but did grab coffee on our checkout day and it was great! Not at all weak! We did have some trouble with the wifi during our stay which was only resolved when we went down to the lobby or left the hotel and had to reconnect when we returned. The only complaint I have is the bathroom. The counter top was a nice granite top, but the paint was bubbling on the ceiling from the lack of a good exhaust fan. Also there is wallpaper on the walls above the shower that was pealing off. These are things I can overlook, but should be attended to. Overall a great stay with some minor issues. I am sure we will stay here again as we visit our daughter while she is at school.
August 26, 2015
Rated 5.0 out of 5.0 by 06Deb our stay
Always know that we will receive a clean room that is comfortable, along with a delicious breakfast.
August 25, 2015
Rated 1.0 out of 5.0 by Mr Happy 01 Very uncomfortable bed- No Sleep
Both beds in the room were very uncomfortable, whole family could not sleep.
August 24, 2015
Rated 5.0 out of 5.0 by Banjopkr Very nice staff! Management Excellent
I had the misfortune of slipping in the bathtub while taking a shower. I did hurt my chest. I advised the Manager at the front desk the next morning. They offered to get me medical attention, offered to comp the room for me but I chose not to accept that. I did seek my own medical later that day but everything is fine just sore. Very nice and understanding. I always stay here while in Lynchburg and will continue to do so.
August 23, 2015