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Rated 4.0 out of 5 by 94 reviewers.
Rated 4.0 out of 5.0 by Not a bad place The rooms were nice and the staff was very friendly. The internet was extremely slow, and I did have a problem with my hot water on the day I was due to check out. A staff member did leave me a voice mail to apologize. November 18, 2013
Rated 4.0 out of 5.0 by Friendly and helpful services Customer service was very friendly. Location was easy to find. November 4, 2013
Rated 5.0 out of 5.0 by Great Stay I would definitely stay here again. Good Job! The staff was very accommodating. Excellent stay. October 31, 2013
Rated 5.0 out of 5.0 by Great Staff This Express is a little older & it shows some, but the great staff makes up for the difference. It's a comfortable hotel with a great breakfast. It's location is perfect for visiting Liberty U, or anything Lynchburg. I needed to drop one of my nights & book a night in the D.C. area. Ray was very helpful in making this happen. October 30, 2013
Rated 5.0 out of 5.0 by Everyone goes above and beyond for your needs. I stayed here for about two weeks while my husband was on business in the area. Everyone at this hotel is so nice. October 28, 2013
Rated 5.0 out of 5.0 by Excellent Service and Comfortable Room I always stay at the Holiday Inn Express in Lynchburg, VA unless it is booked up. Each time I have enjoyed the great service, comfortable bed and the full breakfast which is included. It is my favorite hotel in Lynchburg. It is centrally located off Wards Road and near Liberty University. A little extra item is that they give you a choice of snacks and a bottle of water for each guest. Great hotel and great price! October 23, 2013
Rated 5.0 out of 5.0 by Would definitely stay again! We moved from a nearby hotel that was not clean, loud and had a barking dog a few rooms over. The Holiday Inn Express had friendly staff that went above and beyond, everything was clean and the lobby was nice to relax in while my daughter rested in the room. I would definitely go back and recommend it to others! October 17, 2013
Rated 5.0 out of 5.0 by Pleasantly Surprised Our family traveled to Lynchburg for the weekend with our pet. I'd asked for a guaranteed late arrival around midnight, and that worked! I'd also heard that some hotels with pet rooms have a bad odor. Our room was wonderful...clean and odor free. The entire hotel was clean and neat, staff was friendly, food was good. Paint and wall paper and carpeting were not worn or shabby. Overall a very pleasant stay! October 17, 2013
Rated 1.0 out of 5.0 by disappointed I have stayed at this hotel many times. We own a business in Lynchburg and my son attends Lynchburg College. The purpose of my visit was to spend some time with my son, get him out of the dorm room and spend a nice evening in a hotel. When I made my reservations I specified two beds. Upon arrival I was told that they did not have a two bed room available and gave me a King bed with a pull out sofa. My son was stuck sleeping in a very uncomfortable sofa bed. That evening we rented a movie and the quality of the picture was so bad we could not finish watching the movie. The next morning I went to take a shower and there was no hot water. I called down to the front desk and was told they were aware of the no hot water situation - one of the hot water tanks had broke. The front desk made an adjustment to my bill but that still did not make up for all the inconvenience. October 16, 2013
Rated 5.0 out of 5.0 by Nice staff Our room was nice & clean. The only thing we would change is the shower curtains...small deal, but they made it tough not to get the floor wet, which we did and used a couple towels to absorb the water. All staff we encountered were very nice and polite. In the breakfast area one morning, some of the foods he wanted were gone. He asked the woman there and in minutes she had refilled each station with more hot food. We would stay there again. October 16, 2013
Rated 4.0 out of 5.0 by comfortable room and friendly staff This hotel was far enough off of the main road through town to avoid traffic noise. Room and bathroom were very clean. October 15, 2013
Rated 2.0 out of 5.0 by Weekend visit to Lynchburg We arrived in the early evening for a reservation for two connecting rooms. Unfortunately, the hotel does not have connecting rooms, but we were given two rooms side by side. The front desk representative was pleasant and efficient. We got to the rooms, and one was satisfactory. The other room had a strong odor that seemed a combination of musty and...something else unpleasant. Thinking that the room just needed some fresh air circulation, we turned on the air conditioner and went out to dinner. We returned about an hour and a half later, and the smell was still there. We contacted the front desk representative and he came by the room and acknowledged there was a bad smell. We were on the 2nd floor a little past the halfway point down a long corridor. He said the hotel was almost full and there was a room on the 3rd floor, and one all the way down at the other end of the 2nd floor. That room was for our nephews, and we would have preferred to have them closer, rather than far away. The front desk staffer was pleasant, but there was nothing else he could do. I am surprised that housekeeping and/or maintenance staff did not attend to whatever caused the odor while they were there in the daytime. This sort of problem should have been prevented. The next morning we had breakfast in the small dining area. There were typical Holiday Inn Express breakfast offerings, basic, but acceptable. The lady keeping the breakfast area organized was very friendly and pleasant. Overall this hotel was OK. The beds were a little hard, carpeting, bathrooms, elevator, etc. could use a facelift, but not unacceptable. There is a small pool The room rate could be slightly lower given the local market and nearby comparable options. This hotel is not far from Liberty University, but it is in a somewhat suburban feeling area outside the main downtown area of the city (village) of Lynchburg. If we travel there again, we would consider Holiday Inn Express, but I would also compare with other venues before making a reservation. October 14, 2013
Rated 5.0 out of 5.0 by Enjoyable stay! My husband and I spent two weekends at the Holiday Inn Express to be near the Lynchburg Hospital to visit a family member. The rooms were very clean, the beds were super comfortable, the staff was extremely friendly and the breakfast buffet was wonderful. We highly recommend this hotel! October 7, 2013
Rated 5.0 out of 5.0 by Good choice Friendly and polite. Plenty of ice with comfortable beds. Staff was nice and helpful. Decor was very nice. Breakfast was very good. If we return in 2015 for graduation at Liberty we will stay there. Easy to reach off highway 29. October 6, 2013
Rated 2.0 out of 5.0 by Room smelled like urine very over priced I will start with the positive. The staff was very nice and the lobby area was clean and neat. Now the bad, the Lynchburg area is over priced for hotels across the board but the two Holiday locations are not great. The express is in need of room updates and my room smelled like urine and just did not feel clean. The full service Holiday downtown has a rude staff and the beds are old and need to be updated. I will not stay in the area again at either hotel. I will ay over an hour away from the market to get a nice room at a decent price. September 25, 2013
Rated 4.0 out of 5.0 by Always good beds with your chain. Our toilet overflowed, and the manager promptly sent up staff to repair it. Mopped up floor. Lowered our bill by $30 which was very kind. Thanks to great staff and nice people. September 17, 2013
Rated 5.0 out of 5.0 by Outstanding Lodging Experiance Clean room with tremendous breakfast offerings! A great place to stay ! September 13, 2013
Rated 5.0 out of 5.0 by Great Place to stay! Nice hotel -- near everything. Wonderful STAFF. We enjoyed our stay. Thanks September 3, 2013
Rated 4.0 out of 5.0 by Quiet and Convenient Despite being close to major highways the hotel is quiet with shopping nearby. September 1, 2013
Rated 5.0 out of 5.0 by Front Desk assistance The front desk service was above and beyond! Bottle water and snack upon check was beyond needed after 588 mile drive. The next day they printed me out driving directions to the closest Verizon store. Breakfast was better than most H.I. Express's because of the lady who took care of it! She was great. 10.0 for this property! August 30, 2013
Rated 4.0 out of 5.0 by Comfortable bed, close to Liberty A value experience. Basic room. Beds comfortable. Nice to have a fridge and a microwave. Bought a soap holder for 99c at the Walmart, because no place to put the soap next to the sink and it makes for a slippery mess otherwise. Didn't try the outdoor pool shared with the Hampton next door. Breakfast was decent Wednesday, better on Thursday. Would stay there again. August 26, 2013
Rated 4.0 out of 5.0 by Great people working at breakfast Sometimes difficult to get help at the front desk. If you call they may answer, if you go they might be there. Patience is necessary when one person is working and that seems too often. August 25, 2013
Rated 5.0 out of 5.0 by Clean and Comfortable Consistent with other HI Express hotels. Good quality for the price. August 22, 2013
Rated 5.0 out of 5.0 by Great customer service The staff at this hotel was wonderful and exceeded our expectations. August 21, 2013
Rated 4.0 out of 5.0 by Clean and Convenient Room was fresh and clean. Staff was very polite and curtious. August 17, 2013
Rated 4.0 out of 5.0 by Very Nice Breakfast Very nice breakfast choices. Appreciated the friendly staff! August 16, 2013
Rated 3.0 out of 5.0 by Bad Matresses Go to Lynchburg VA, 3-4 times a year and haven't stayed here for a while. I was hoping they changed out their mattresses but they haven't. Will try again in another couple of years - Maybe! August 16, 2013
Rated 3.0 out of 5.0 by Great Service The room was extremely humid when we arrived. Everything felt damp (floor, bedding, etc). Even after running the AC all night, the room still felt damp. Other than that....the staff was outstanding. The breakfast was delicious..especially the warm cinnamon rolls. August 14, 2013
Rated 4.0 out of 5.0 by Pleasant stay We had a very pleasant stay at the Lynchburg Holiday Inn Express. The staff was very friendly and accommodating. We were allowed to check in early, which was extremely helpful. I would definitely recommend this property. August 9, 2013
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