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Rated 4.3 out of 5 by 215 reviewers.
Rated 3.0 out of 5.0 by uncomfortable bed and flat pillows bed mattress and pillows were far below H I standards. Inn and room decor were very attractive; hospitality only fair. July 28, 2014
Rated 5.0 out of 5.0 by I loved this place. We stayed 3 nights at the Holiday Inn Express in Mackinaw City. I loved our room it was on the 4th floor with a balcony and a great view of the Mackinac Bridge and Mackinac Island. Of course Holiday Inn isn't responsible for the weather, but the weather was so pleasant that we slept with our windows open and did not need the air-conditioner. The staff was especially helpful. Eveth serviced our room each day and there were adorable little towel configurations on our bed every night. Felt like we were on a cruise. And I would especially like to thank Deanna from the afternoon shift at the front desk. She helped us get a reservation for the following night in Muskegon. We did not make any reservations before we left for our last night because we thought we would just wander down the coast and see what we could find, but in this heavy travel summer we were mistaken about our options and Deanna helped us out. She searched until she found a close hotel and assisted with getting it booked. It was a great stay and we enjoyed your city immensely. By the way this hotel is very close to the ferry terminals and a great little downtown shopping area and the Fort. July 28, 2014
Rated 5.0 out of 5.0 by Room with balcony We requested a different room and was granted a room with a balcony which we used several times. The information that various staff members provided us about the area were very accurate. July 28, 2014
Rated 4.0 out of 5.0 by over priced. Thought it was overpriced for the location. Our room faced the highway and gas station. The area is run down and several vacant buildings near by. If we had a better view maybe I could understand the high price. celebrating 50 July 28, 2014
Rated 4.0 out of 5.0 by Good value The room was clean and the complementary breakfast the next morning had a wide selection. The only complaint I would have is that the a/c was very noisy, other than that, I think this is a great value and would stay here again. July 26, 2014
Rated 5.0 out of 5.0 by good facilities enjoyable stay. The hotel was conveniently located and easy to find upon arrival in the city July 26, 2014
Rated 5.0 out of 5.0 by overall experience good except the pool has too many children for the late hour....noisy and no towels in the immediate pool area. Breakfast choices were good and numerous. July 21, 2014
Rated 1.0 out of 5.0 by Would not recommend We actually stayed here on our way from Mackinac Island to Beaver Island. The beds were awful, the noise factor was incredible. I think the doors were hollow core, so EVERYTHING was audible. The beds basically had no springs, and the roll away was a plastic covered cushion that made so much noise when someone turned or rolled over, it woke everyone up. The worst part, is that I actually reserved a block of rooms here for guests of my wedding on Mackinac, and am so embarrassed that they had to have this experience as well. July 21, 2014
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