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Rated 4.3 out of 5 by 251 reviewers.
Rated 5.0 out of 5.0 by Beautiful stay In mackinac city The hotel is very nice as is everyone on the staff. Less expensive than a lot of hotels in the area. Will definitely stay here again when in the area! Best breakfast of 3 different hotels we stayed at on this trip. Clean and comfortable. August 29, 2014
Rated 4.0 out of 5.0 by Room with a View Had a great stay at this location. The front desk staff was very helpful! The view from our room was great, but they only have a couple of rooms with the view we had. I would definitely stay here again in the future. August 28, 2014
Rated 1.0 out of 5.0 by Asked for a King with work station / Handicap room small table. This hotel is the worst Holiday Inn i have ever stayed in, the room smelled and was dirty. I had asked for a king room with a work station i was traveling for business and needed the space for working from my room in the evening. I was never told it was going to be a Handicap room with a small table that did me no good for my evening work. When asked to be moved to a different room, the answer i received was we are full and there are no other rooms available. if i were to leave i would still be charge for the room for the evening. i think your staff was not helpful at all and your hotel needs cleaning up. i would not recommend this facility to anyone. Sorry i usually just blow these things off but not this time it really made me mad to not get the room i had asked for, and then the staff made me feel i had no choice but to stay there. because they would not refund my reservation. FYI i have been a pretty loyal customer since 1992. August 27, 2014
Rated 4.0 out of 5.0 by Great location We enjoyed the great location. We could see the lake and bridge from our room. We were close to shops and restaurants and had a great time exploring the city. August 26, 2014
Rated 5.0 out of 5.0 by Clean and comfortable stay. We enjoyed our stay. It was very nice. The breakfast was very good. August 25, 2014
Rated 5.0 out of 5.0 by Use all of the time I always use Holiday Inn Express for my stays. I enjoy the free breakfast and courteous staff. August 24, 2014
Rated 4.0 out of 5.0 by Mackinaw City This is quite a busy hotel. We stayed here the first night of our trip to the UP and then again on our last night. The first night our room was perfect. Clean, comfortable and relaxing and faced the north toward the bridge (3rd floor). The pool area was packed, so we skipped it, as it was late and decided the kids could enjoy it on our way back through. The last night we stayed here our room had a musty, dirty wormy smell with a cherry scented air freshener scent added in. We opened the door to our balcony to air it out which helped some, but we could still smell it. On our way to the pool another family on our floor (3rd) opened their door and their 2 dogs got out. I found that interesting considering the hotel information clearly states the first floor is reserved for guests with pets. Maybe they snuck them in, but they didn't seem too worried that multiple people besides us saw them. Maybe I should have said something to management, but they were traveling with their kids, and I didn't want that on my shoulders. I have pets too, but I leave mine at home. August 24, 2014
Rated 5.0 out of 5.0 by good location great view of bridge. good location close to town and attractions . maid service was great, front desk was helpful with any type of info and questions August 22, 2014
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