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Rated 4.3 out of 5 by 300 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service This motel was quiet and very comfortable. The only item that I would recommend to be changed is that the TVs should have HDMI connections. October 16, 2014
Rated 5.0 out of 5.0 by Mackinaw City, Mi Holiday Inn Express When we visited there were a bus load of senor citizens in the hall at breakfast and hearing a lot of doors and shower going early in the morning. We have stayed at this hotel before, and much quieter than this visit. One elevator for staff and hotel guests which was a long wait.when busy comfortable beds, excellent staff. October 14, 2014
Rated 5.0 out of 5.0 by Best bed and pillows. The Holiday Inn Express has the most comfortable beds and pillows. I loved them! October 14, 2014
Rated 4.0 out of 5.0 by Needs updating the rooms and public areas are in need of updating. Beds need larger comforters. Rooms heed comfortable westing fr 2 people. October 13, 2014
Rated 4.0 out of 5.0 by Mackinaw City Great value this time of year to see the beautiful fall colors. With clean amenities and convenient location, this hotel offers the best of what Mackinaw City has to offer. October 13, 2014
Rated 5.0 out of 5.0 by Nice Get-away Location We were on a get-away shopping-and-color-tour vacation all along Lake Michigan, and Mackinaw was near the end of the trip. The HIE Staff and facilities did not disappoint, and we will stop in there more often during future travels. October 10, 2014
Rated 5.0 out of 5.0 by Very good staff The girl who checked us in was great! We asked if there was a room with a view of the bridge, and she very nicely gave us a room with a balcony! Unfortunately, it was a rainy night so we were not able to take advantage of it! October 9, 2014
Rated 4.0 out of 5.0 by overall Great location, nice building and accomodations; Great beds and pillows. Could have heavier comforter, October 9, 2014
Rated 4.0 out of 5.0 by Misleading website When booking a room I was looking for a suite with a separate room. The web site said that this booking had two rooms. When we arrived, it did indeed have two rooms. The problem was, there was not a door between the two rooms. Just an open space between them. It may just as well have been a single room. We paid for a two room suite and got a single room with a partial wall in the middle. There was no privacy between the two rooms. You could see and hear everything in both rooms. Very disappointing. October 9, 2014
Rated 5.0 out of 5.0 by Excellent location, excellent room, excellent pirce! We visited Mackinaw City for a wedding one weekened in October. We got an in-room hot tub and queen size bed . . . The price was great because we were staying at an off-peak time! The room was clean, service was efficient, solid breakfast included, and 24 hour coffee. Highly recommend! October 8, 2014
Rated 5.0 out of 5.0 by Stay The hotel was very easy to find. Staff always friendly and helpful, Beds confortable. Breakfast good and hot. Would stay here again if in Mackinaw City October 7, 2014
Rated 5.0 out of 5.0 by Good personal service - nice staff The room was a little dated compared to other Holiday Inn Express but was still nice and clean. Convenient location for a stay in Mackinac City. October 7, 2014
Rated 4.0 out of 5.0 by Older hotel, only one complaint Older hotel, but meets standards for Holiday Inn Express. Extremely clean. Great Customer Service. Great breakfast bar that was well-stocked and kept clean. Only complaint is lack of outlets in room. Had to unplug clock and one lamp in order to plug in CPAP machine and computer. (This could be resolved easily if lamps with plug ins were put in rooms.) October 7, 2014
Rated 4.0 out of 5.0 by Good...**** My overall experience was fine. Staff were attentive and polite. The pool and spa area were great. The rooms are on the small side and slightly dated. The beds, mattress, linen and pillows were very good. The TV channels are broadcast through the internet. Singel quality was...fair. The widescreen tv.s don't show a full pitcher...more like letter box so even though the tv's are of good size the whole screen is not a full pitcher. The speed dial on the phone for the front desk..did not had to dial zero to reach the front desk. My room was quiet and clean...The shower was very good..once you figure out the hot water has a second adjustment on the shower handle that you can tweak the temperature.If you need a room for the night..this Holiday Inn is fine. October 2, 2014
Rated 5.0 out of 5.0 by Clean room and friendly staff Our stay here was exceptional. The staff were friendly and made us feel like they were excited for us to be there. The rooms were VERY clean, especially the bathroom! Everytime we come north for a visit, we make sure to stay at this hotel for the above mentioned reasons, even though there are other hotels in the area. We will continue to stay here in the future. October 2, 2014
Rated 5.0 out of 5.0 by Good Breakfast The room was great. However, the mattresses were not firm enough. October 2, 2014
Rated 5.0 out of 5.0 by Mackinaw City Stay The hotel and staff were excellent. Parking was definitely a problem and the entrance to both the hotel and parking area were not clearly defined. Gideon Bibles were not provided in the guest rooms which is definitely a concern; if a guest does not want to read the Bible, he is free to leave it closed in a drawer. October 2, 2014
Rated 5.0 out of 5.0 by Exceeded expectations As always this Holiday Inn Express was clean and comfortable. No need to request extra towels or washcloths as there is always an adequate supply in the room. The beds and pillows are the best in any hotel and contribute to a great night's sleep. Very relaxing after a long day's drive and sightseeing. October 1, 2014
Rated 5.0 out of 5.0 by Friendly and attentive The front desk were freidnly and gave us advice on what to do in the city to enjoy our stay. The room was cozy and up to date. The lobby had personality and decor to match the history of the city. The location is juist right off the bridge, but you can't the outside noise from within. September 29, 2014
Rated 5.0 out of 5.0 by Always Reliable From the great prices to the great rooms the hotel and staff have always been what a hotel should be like. September 29, 2014
Rated 5.0 out of 5.0 by A great launch pad for Straits area adventures. As a loyal HIE guest, I may be a bit biased but, after a day of activity, returning to the familiar and pleasant location and the comfortable room (the suites are especially delightful) is an assurance of a good rest and a great tomorrow. September 28, 2014
Rated 5.0 out of 5.0 by Very clean and friendly staff Very positive experience. Clean rooms and interior of the hotel Pillows were too big. Did not sleep well the first night. Hotel staff gave us "flatter" pillows upon request. MUCH better! Breakfast was great. Coffee was exceptional. Loved the variety. September 26, 2014
Rated 5.0 out of 5.0 by Great for family Stayed here with my wife and kids after a long day of driving. The indoor pool and hot tub were great. We got to relax and unwind before heading up to our rooms. September 24, 2014
Rated 2.0 out of 5.0 by Property needs updating Hotel needs updating, rooms are older, Front Desk is less than professional. Not recommended for business or leisure. September 18, 2014
Rated 4.0 out of 5.0 by good clean hotel We spent one night on a road trip. It was a good place to stop to take the ferry to mackinac island. Clean room. View of the parking lot and gas station next door. Some road noise. Enjoyed the breakfast. September 17, 2014
Rated 5.0 out of 5.0 by Great service Kayla and Dena went all out to make things right when we experienced a small problem with one of our rooms. I can't say enough good things about those 2 ladies! September 17, 2014
Rated 5.0 out of 5.0 by Convenient location and great service This Holiday Inn Express is an excellent place to stay. I highly recommend it. September 15, 2014
Rated 5.0 out of 5.0 by Mackinaw City trip The Customer Service was beyond what you can expect at a hotel. Needed help connecting with the internet on my IPad and 3 very helpful employees at the front desk walked me through it. Assured us the end room was worth the walk to the end of the hall, and it was. Would love to have that room every time we travel. Thanks Holiday for a pleasant experience. September 13, 2014
Rated 3.0 out of 5.0 by Average to better value for money The walk in rate with IHG Membership was more than the second night rate which is OK. September 12, 2014
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