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Rated 4.3 out of 5 by 271 reviewers.
Rated 3.0 out of 5.0 by Average to better value for money The walk in rate with IHG Membership was more than the second night rate which is OK. September 12, 2014
Rated 5.0 out of 5.0 by Bridge Walk Stay Very nice Hotel. Have stayed there 7 times so far. Personnel are very friendly and Hotel is so clean and comfortable. Great location for the Annual Bridge Walk. September 12, 2014
Rated 5.0 out of 5.0 by we were tired after a 600 mile drive and this hotel was wonderful A very nice hotel experience - above average! We got a good nights sleep there and I got help in solving a problem I'd been having with my IHG account. We felt very welcome here and due to the excellent bed got a great night's sleep before continuing our journey the next day. Its in a very convenient location too - easy access to the freeway and also to downtown shops in a very pretty town. I would stay there again in a heartbeat! September 9, 2014
Rated 5.0 out of 5.0 by Sweet Stay . We had a sweet stay! Glad we chose Holiday Inn Express. The location is the best in town. Great Greeting as we checked in! Breakfast was what you expect and more. Thanks Holiday Inn Express!!! September 8, 2014
Rated 2.0 out of 5.0 by Very noisey The room we were given was right next to I-75, I had to use ear plugs to sleep. The property is dated and is not up Holiday Express standards. I would recommend anyone staying at this Hotel to ask for a room on the west end of the Hotel. September 8, 2014
Rated 5.0 out of 5.0 by Bridge walk We had a terrible experience at another hotel across from the Star Line ferry and came here. The staff were so nice. The pool and hot tub were great. The breakfast was open early for bridge walkers. The bus was so nice taking us to the bridge. Thanks so much. September 6, 2014
Rated 5.0 out of 5.0 by Very courteous staff Greatly appreciated the thoughtfulness of providing an early breakfast for guests who were walking the Mackinac Bridge on Labor Day. Great location - close to attractions but away from busy-ness of Mackinaw City. September 5, 2014
Rated 5.0 out of 5.0 by Electrical outlets The number of electrical outlets was limited and difficult to get to for all the devices I now have to carry. September 5, 2014
Rated 5.0 out of 5.0 by Fantastic location The location was great. The hotel is a few blocks from the downtown area and docks. It is across the street from a national park and beach. It is a bit pricey, but much cheaper than staying on the island. September 5, 2014
Rated 5.0 out of 5.0 by great view 2 room suite was great. Refrigerator/microwave was very handy also. The view of the mackinaw bridge and the water were an extra added surprise. The 4th floor balcony bridge view was a great way to see all the corvettes cross the bridge on Saturday night in single file. We came for the Corvette crossroads event and the weather was great. We could walk to everything and did not even move the car. It was nice to be a little away from the busy downtown area but just a walk away if you wanted it. September 3, 2014
Rated 5.0 out of 5.0 by great service Treated very courteous at check in. Had a very comfortable room. September 1, 2014
Rated 5.0 out of 5.0 by great location great hotel to stay at if visiting mackinac Island clean comfortable rooms though they are a bit dated great staff adequate breakfast August 31, 2014
Rated 5.0 out of 5.0 by Beautiful stay In mackinac city The hotel is very nice as is everyone on the staff. Less expensive than a lot of hotels in the area. Will definitely stay here again when in the area! Best breakfast of 3 different hotels we stayed at on this trip. Clean and comfortable. August 29, 2014
Rated 4.0 out of 5.0 by Room with a View Had a great stay at this location. The front desk staff was very helpful! The view from our room was great, but they only have a couple of rooms with the view we had. I would definitely stay here again in the future. August 28, 2014
Rated 1.0 out of 5.0 by Asked for a King with work station / Handicap room small table. This hotel is the worst Holiday Inn i have ever stayed in, the room smelled and was dirty. I had asked for a king room with a work station i was traveling for business and needed the space for working from my room in the evening. I was never told it was going to be a Handicap room with a small table that did me no good for my evening work. When asked to be moved to a different room, the answer i received was we are full and there are no other rooms available. if i were to leave i would still be charge for the room for the evening. i think your staff was not helpful at all and your hotel needs cleaning up. i would not recommend this facility to anyone. Sorry i usually just blow these things off but not this time it really made me mad to not get the room i had asked for, and then the staff made me feel i had no choice but to stay there. because they would not refund my reservation. FYI i have been a pretty loyal customer since 1992. August 27, 2014
Rated 4.0 out of 5.0 by Great location We enjoyed the great location. We could see the lake and bridge from our room. We were close to shops and restaurants and had a great time exploring the city. August 26, 2014
Rated 5.0 out of 5.0 by Clean and comfortable stay. We enjoyed our stay. It was very nice. The breakfast was very good. August 25, 2014
Rated 5.0 out of 5.0 by Use all of the time I always use Holiday Inn Express for my stays. I enjoy the free breakfast and courteous staff. August 24, 2014
Rated 4.0 out of 5.0 by Mackinaw City This is quite a busy hotel. We stayed here the first night of our trip to the UP and then again on our last night. The first night our room was perfect. Clean, comfortable and relaxing and faced the north toward the bridge (3rd floor). The pool area was packed, so we skipped it, as it was late and decided the kids could enjoy it on our way back through. The last night we stayed here our room had a musty, dirty wormy smell with a cherry scented air freshener scent added in. We opened the door to our balcony to air it out which helped some, but we could still smell it. On our way to the pool another family on our floor (3rd) opened their door and their 2 dogs got out. I found that interesting considering the hotel information clearly states the first floor is reserved for guests with pets. Maybe they snuck them in, but they didn't seem too worried that multiple people besides us saw them. Maybe I should have said something to management, but they were traveling with their kids, and I didn't want that on my shoulders. I have pets too, but I leave mine at home. August 24, 2014
Rated 5.0 out of 5.0 by good location great view of bridge. good location close to town and attractions . maid service was great, front desk was helpful with any type of info and questions August 22, 2014
Rated 3.0 out of 5.0 by Old, overpriced I am a platinum member and stayed in many Holiday Inn hotels. I would put this one toward the bottom. It is old, needs remodeling, hallways are smelly. It was also overpriced for Holiday Inn Express during my stay. August 21, 2014
Rated 5.0 out of 5.0 by Comfortable Room and Nice Pool Great location and view, quick and easy hot breakfast, comfortable room and bed, nice big pool and hot tub. Great for a family vacation. August 19, 2014
Rated 5.0 out of 5.0 by HI Express...our 'go to ' Home Away From. Home' I'm a Priority member for several years....always count on my HI Express stays. Main thing, 'you know what to expect'...no bad surprises!!! Spent a week @ a HI Express in Pensacola in April. As expected, our Mackinaw City H I Express was excellent, also! Clean, courteous staff & VERY comfortable king size beds with clean room & baths .Wish we could have stayed with you all 3 days, but had a 2 day wedding event on the Island. But, we WILL be back next summer with the Grandkids & will be spending our vacation w/ YOU GUYS!!! Thank you for giving us a fun, pleasant & welcoming stay! Have a lovely, safe & happy end of season & see you next year!!! August 19, 2014
Rated 3.0 out of 5.0 by Wounderfull Stay The hotel was very clean and the staff very helpful and friendly. The hotel is not on the main strip area and is in a quiet location good for sleeping. August 19, 2014
Rated 4.0 out of 5.0 by Great Location Great location & staff - what you would expect at a Holiday Inn. Easy to get to from the highway - decent view of the bridge from our balcony - easy to get to the shops & food in the city. August 18, 2014
Rated 5.0 out of 5.0 by very nice place to stay !! that sums it up, good staff/room/breakfast, and quite quiet for high summer season ! August 18, 2014
Rated 5.0 out of 5.0 by relaxing night Super enjoyed our stay we will be back for a longer stay. Loved the balcony upgraded to a king suite great room pool and hot tub perfect temp. August 17, 2014
Rated 4.0 out of 5.0 by Great service!!! I booked through reservations to stay at the Mackinaw City holiday In express. When I arrived at the hotel no reservation could be found only to find out reservations booked my stay at St. Ignace Holiday Inn Express in error. Your hotel staff was very helpful with getting my problem resolved and even upgraded me to a suite. I was very thankful as your hotel was very busy on that day! August 16, 2014
Rated 5.0 out of 5.0 by Dependable We always stay At HIE when we travel because we don't have to worry about breakfast AND we know the breakfast we will have will be good. I love being able to choose my pillow. August 16, 2014
Rated 5.0 out of 5.0 by Relaxing, Great Breakfast bar! Enjoyed the whirlpool room for my private relaxation. My 8 year old daughter enjoyed the pool area. After a long day at Mackinaw Island it was nice to come back to a neat and tidy room. It was quiet and comfortable. Only complaint would be a slight smell of smoke in a nonsmoking room otherwise an excellent stay. I would recommend it to anyone wanting to stay in Mackinaw City for there Mackinaw Island visit! August 14, 2014
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