Rated 1.0 out of 5.0 by MSUx2 Condition
We have stayed here several times and continue to return.
Upon check in we were told that we had been upgraded to two queen beds, but found that we had a kings sized bed. Not an issue, but apparently some missed communication.
Food is good. The hotel is clean and quiet. the staff is friendly, cordial and prompt.
The pool is ample in size, but both the pool and hot tub are showing signs of deterioration and look "tired".
We plan to return a few times a year.
March 8, 2013
Rated 5.0 out of 5.0 by Mancel1958 Great Experience
The staff bent over backwards to make our stay an exceptional experience.
February 27, 2013
Rated 3.0 out of 5.0 by JimmyPhoton Sad pool area
For me, traveling during the winter in cold climates is always better if there is a well-maintained pool/hot-tub to relax in.
This hotel should put some time and money into the pool area. The ceiling panels appear to be ready to fall down. The hot tub wasn't hot, and there is a very noisy rusty exhaust fan right above the hot tub. There were significant gaps under the exterior door, letting a nasty cold draft waft over hot tubbers. Overall, needs work and falls well short of the typical Holiday Inn experience.
January 31, 2013
Rated 5.0 out of 5.0 by Sharon1 Great Hotel!
Staff was polite, helpful and friendly. Room was quiet, clean and large. Used the jacuzzi in the room every night. Hotel was convenient and in a nice area and easy to get to. Mackinaw City area was cute - We went in the winter, so of course it would be better to go in the summer when all the shops are open for the season.
Breakfast variety was good. Most food was good, but sausage did not taste good and scrambled eggs were sometimes hard and dry around the edges - everything else was good though. Overall, for a free breakfast, we cannot complain.
January 20, 2013
Rated 5.0 out of 5.0 by Fatboy60 the perfect place to stay!
I cannot say enough about my stay at the Holiday Inn Express. from the moment we arrived until we left the following morning there was not even one thing we can say negative. the hot tub was perfect, the room was beyond perfect, the breakfast was great, and the cookies on the front desk were an added bonus!!! thank you ......We will be back!
January 9, 2013
Rated 5.0 out of 5.0 by Zipnada Overall a very good stay.
Great stay. Nice rooms and nice bathrooms. I believe the girl on the front desk's name was Dena and she was very nice, as were the rest of the staff. I agree with other comments regarding the hallway color, sort of a canary yellow. Definitely didn't work for me. My only negative was that the biscuits on the breakfast bar were like hockey pucks and I remember them being just the same when we stayed there in February.
I would recommend this hotel though, and if you're lucky enough to get the bridge view (after the leaves are gone), you will certainly appreciate it.
December 6, 2012
Rated 4.0 out of 5.0 by BNZMOM1 Attentive and Accommodating Staff
The staff at this location was especially friendly, helpful, and accommodating. We came in from a snowstorm and needed to store a bicycle for the night. It was covered with ice from the trip north. Staff kept it in the laundry room for the night and brought it out for us to load in the morning. Staff were able to suggest dining places and provided warm cookies in the evening. We'd stayed here on our going-to trip and liked it enough to stay there again on the way home.
November 29, 2012
Rated 3.0 out of 5.0 by Dave5 Not the best, but go the job done. I slept well.
The hotel is old and it shows. The color pattern on the hallway walls are odd, and don't set a welcoming tone. The carpeting int he hallways is buckling in the middle. The Bathrooms were nice. Excellent water pressure and nice shower head. The King mattress I slept on almost felt like it was covered in plastic. The balconies are nothing special, I'd probably just stick with a regular room as opposed to paying more for the balcony.
November 9, 2012
Rated 5.0 out of 5.0 by DanV Out of the box
I would like to mention Becky ? and the great job she did booking our reservation - it was last minute but after several calls she had everything worked out and our stay was very enjoyable!
November 4, 2012
Rated 3.0 out of 5.0 by Rwingie25 Slow Internet Connection
Only problem we really had was the internet in the room did not work. It was a very, very, very slow connection. I think on our three day stay I was able to connect once for about 10-15 minutes.
October 26, 2012
Rated 5.0 out of 5.0
by SteveJ Nice stopoff
Great place to stay before or after going to the GREAT UP of Michigan..!
October 24, 2012
Rated 5.0 out of 5.0 by Honeymooncouple Over all
We had such a great time. We asked for a bridge view room and got the best they had.
October 14, 2012
Rated 4.0 out of 5.0 by Roxie Warm Pool
The only thing negative I would say about the property is the color choice for the walls in the hall was awfull. It had the warmest pool of any hotel I have ever stayed in. Staff was very accommodating.
October 12, 2012