Rated 4.3 out of 5 by 257
Rated 5.0 out of 5.0 by Tut2 Great stay as usual!
Had a great stay! Thank you!
Had a very nice king room with a view of the Mackinaw Bridge !Since we were there to run the bridge race on Saturday a.m. it was so nice to get a great picture the night before. Room was great; staff were friendly. Coffee available early and breakfast are always a plus for us! Your cinnamon rolls are the best treat ever! We also enjoyed the hot tub in the a.m. after the race!
May 27, 2014
Rated 5.0 out of 5.0 by Angel1221 Great Stay
The hotel staff was very friendly and helpful. Hotel was super clean and comfortable. I will stay here again.
May 26, 2014
Rated 5.0 out of 5.0 by orchard clean room and good breakfast
my daughter especially liked the pancake machine, great pancakes in 1-2 minutes-this was not available last fall when we stayed here.
May 26, 2014
Rated 5.0 out of 5.0 by Roy Mc Staff treated us like king and queens.
Everyone treated us 100%. I rate the manager, breakfast personnel, maids, etc. 150%. We rate them highly.
May 20, 2014
Rated 4.0 out of 5.0 by Bukes92 Nice room and good breakfast!!
Room was clean and nice and quiet. Staff was very friendly. Great hot breakfast in the morning. Darrows restaurant is right across the street and has awesome food!!
May 19, 2014
Rated 3.0 out of 5.0 by Linda235 Review of last stay
Great view, rooms were okay, but pool appeared dirty and to much road noise
May 19, 2014
Rated 5.0 out of 5.0 by Stuquack Great
Your hotel meets all the requirements for a guest to feel "right at home". Also the experience leads to the desire to return again when my wife and I are in the area.
May 16, 2014
Rated 5.0 out of 5.0 by Dan14777 Stay at Holiday inn express
I enjoyed my stay at the Mackinaw City Holiday Inn Express. We were traveling to the UP to see our son at Michigan Tech. We also stayed in your Motel on the way back as well, same experience. The only question I have is I am a member of IHG, and forgot to let the person know at check in, is there any way to get the points added to my account?
May 16, 2014
Rated 5.0 out of 5.0 by Poney5 Quiet, clean and friendly.
This was without a doubt the best Holiday Inn we have stayed at. We always try to stay at Holiday Inn Expresses when we travel, so we've stayed at a lot of them. The employees we came in contact with were helpful and friendly and steered us to a wonderful restaurant nearby. The beds were comfortable and it was quiet. I will definitely stay at this one again.
May 15, 2014
Rated 5.0 out of 5.0 by Cns2008 Great place to stay.
People make the world go around and the staff at this Holiday Inn really make your stay perfect. Everything I experienced was better than I typically expect from a good hotel.
May 14, 2014
Rated 5.0 out of 5.0 by Gift Shop Lady Friendly
We were forced to stay the night in Mackinaw City due to a flat tire. When we arrived at your facility, the staff were kind and caring and made two tired ladies feel welcome.
May 6, 2014
Rated 5.0 out of 5.0 by Sparkler8666 The Service & Pool Went A Long Way
The two best things about the place were the staff and the pool, but there were many other positive aspects to our stay as well.
Staff- Every staff person I had even a minor encounter with impressed me with friendly smiles, energy and willingness to go above and beyond, from front desk to breakfast room attendant to housekeeping. At the same time they were obviously not just being fake, but felt comfortable to let their personalities show. That says something about management.
Pool- It was warm without being hot and was deep enough to really swim in it. Definitely more of an adult friendly pool which was great (though there was an adequate shallow area, the drop off starts a little bit before the float rope, so parents beware.) Oh and the Jacuzzi was perfectly hot with very strong jets.
In addition the beds were comfy, the bedding smelled fresh and felt soft to the touch, the room was nicely cleaned, the hotel was supposed to get me an extra 1000 points on my IHG club and the room had everything we needed.
A few small negatives-
1. I hate the cable or satellite offered by the two Holiday Inn's I stayed at in the UP. There was no way to see what was on each channel, no info guide, so you had to wait for the commercial to be over to see what was on each channel. It was very time consuming and annoying.
2. The room was smallish, and they could probably have offered us an upgrade as the hotel wasn't very full. I was kind of hoping that my IHG membership would get me more perks.
3. Oh, and this is probably petty, but when we checked in there were cookies at the front desk, but we weren't offered any. Some other people came up while we were checking in and had some kind of paper they handed in to get theirs... I thought hotels offered things like that freely to make people feel more at home, so I was confused.
4. I don't see the IHG points registered yet, but it seems like they take awhile so I'm not too worried yet.
May 4, 2014
Rated 5.0 out of 5.0 Great staff
I was here for business. The hotel is much like any hotel when if comes to most everything. The thing that stood out here was the staff. They were fantastic. They made the stay exceptional. I would go back to this hotel because of the staff.
May 3, 2014
Rated 1.0 out of 5.0 by Was a frequent customer Refusal to adjust bill
Refusal to adjust bill, they charged me 3 times. I told them that I needed the bill split between my team members. They told me that they already charged my card and there was nothing that they could do.
Simple solution : Credit me back the money and then use each of the credit cards to pay for the rooms that were booked.
April 28, 2014
Rated 5.0 out of 5.0 by MSUx2 Conditon of hotel and staff
The hotel has had a needed"face lift" that incudes fresh painting, new carpeting, and improvements in the pool area. It is very nice, tasteful and clean. The staff from the front desk, to the dining area staff and cleaning staff were all excellent, thoughtful and prompt.
We received wonderful care.
April 25, 2014
Rated 4.0 out of 5.0 by Triple5's Great Front Desk Staff
We were very happy with our recent stay. The front desk staff were very helpful and went out of their way to make sure we were happy with our room and experience. The breakfast was great, the quality of the food @ the Holiday Inn Express was exceptional considering that it is a basic continental breakfast, but with a really cool pancake machine!
We were disappointed in the pool area, some of the areas were dirty and it looked a bit run down, but I am sure that it will get a facelift and cleaning soon, now with winter ending. Overall, we enjoyed our stay and will return.
April 17, 2014
Rated 5.0 out of 5.0 by vanhanj Off Season Stay
Considering it was off season my expectation was low, they clearly exceeded my expectations.
April 9, 2014
Rated 5.0 out of 5.0 by Weekend Rush Very well located and Comfortable
The availability was perfect timing for my somewhat short notice to reserve.
April 8, 2014
Rated 5.0 out of 5.0 by joemacey excellent staff, great location
this is a great stop. Staff are excellent, pool is warm, dining is close by and good.Good view of the bridge.
overall worth the stay.
April 6, 2014
Rated 5.0 out of 5.0 by kbifamily Clean Hotel!
The hotel was clean and the staff were very polite. Cinnamon rolls were awesome!
April 2, 2014
Rated 4.0 out of 5.0 by mamaloosh Good service
Staff was very friendly. Nice place to stay if you're passing through Mackinaw City.
April 1, 2014
Rated 5.0 out of 5.0 by Bethliisa Almost like family!
The staff is so welcoming every time we stay. They all seem to be there to make our stay as comfortable as possible. We highly recommend the Holiday Inn Express at Mackinaw City for your travel stay.
April 1, 2014
Rated 4.0 out of 5.0 by cmelt2003 Good stay
Decent room, good hotel. A little noisy from bridge traffic.
March 31, 2014
Rated 5.0 out of 5.0 by golfer Al Great Ambience
Staff was courteous and efficient. Hotel is very convenient coming from the UP and an easy enter when departing. Since we've had such a brutal winter I wish the lobby fireplace was working for warmth and atmosphere. Love the cinnamon rolls at breakfast!
March 27, 2014
Rated 4.0 out of 5.0 by -Will- Winter trip to Mackinaw City
We had a pleasant stay at this Holiday Inn branch. The staff was friendly and helpful. The hotel seems to be not super modern (old carpet, older interior and AC), however the room was nice. You get what you pay, therefore I would totally recommend this hotel.
March 20, 2014
Rated 5.0 out of 5.0 by Tim1200 The best breakfast bar
The Mackinaw City Holiday Inn Express knows how to serve a GREAT breakfast!
March 17, 2014
Rated 5.0 out of 5.0 by ddt1107 Nice Stay
The staff does a great job here consistently. The hotel is very competitive with pricing and better than all others at the same pricepoint.
March 16, 2014
Rated 5.0 out of 5.0 by Fgcook Like Holiday Inn Express
I really like Holiday Inn Express for travel. They are comfortable and clean and usually easy to locate. I wish they had a better breakfast selection so that I did not have to go elsewhere but as a businessman I understand it would be hard to do on the rates paid. When I vacation I stay in much higher level hotels.But they are designed more as a destination not a stop over.
March 13, 2014
Rated 5.0 out of 5.0 by GRRC Pricing
room rate this weekend was about $50 less than weekend before, only reason we could stay there. Would appreciate consistent pricing!
March 13, 2014
Rated 5.0 out of 5.0 by Da Kub Great stay and comfort
The front desk staff took care of us and we enjoyed our stay
March 13, 2014