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Rated 4.3 out of 5 by 291 reviewers.
Rated 5.0 out of 5.0 by clean and comfortable Very clean, secure, helpful, comfortable bed. Hotel smells fresh and clean. bright and felt very secure. Quiet, did not hear anyone in hallways or outside. July 9, 2014
Rated 4.0 out of 5.0 by Good Value We love staying at Holiday Inn Express Hotels. We love the free breakfast and they are usually comfortable. The pillows in our room were awful. They were so bumpy and old. Otherwise, our stay was great. Clean room, easy access to highway & Mackinac City Downtown. July 7, 2014
Rated 4.0 out of 5.0 by Nice Stay Nice location. The room was nice but had a slight odor. Its nice that they let dogs stay here, but the owner next door let their dog bark. July 7, 2014
Rated 5.0 out of 5.0 by Great service!!! I would recommend this location to everybody that wants to visit MacKinac City or MacKinaw island. We had a great time!! July 6, 2014
Rated 3.0 out of 5.0 by Hotel was OK....not anything to recommend Hotel was ok. the check in staff was not overall friendly. Seemed kind of aggravated to help customers. The hotel room smelled of some musty smoky odor. The hot breakfast was not very good. The breakfast staff was friendly. July 5, 2014
Rated 5.0 out of 5.0 by Great service, great location, Comfortable bed This was an excellent location to area sights. The staff was exceptional. I slept better than I have in months. The bed was great. Very quiet for a hotel stay. July 5, 2014
Rated 5.0 out of 5.0 by Wonderful hot breakfast The breakfast buffet was one of the best I've seen -- bacon, sausage, eggs, pancakes, biscuits, gravy, cinnamon rolls, toast, cereal, juice and more. July 4, 2014
Rated 5.0 out of 5.0 by Wonderful Experience!! We want to thank Holiday Inn Express at the Bridge for a wonderful weekend with our family - including our dog. We were somewhat unsure how the weekend would turn out as we had never taken our dog along with us but circumstances required that we do so. Our room was immaculate. Staff was very courteous and polite and went out of their way to accommodate our needs. We wondered how noisy it would be on the first floor with other dogs but we never heard anything! We would stay at this particular hotel again and thank the staff for such wonderful service. July 2, 2014
Rated 5.0 out of 5.0 by Great Complimentary breakfast This hotel is an excellent choice. The rooms are clean, the food is great and the staff is very attentive. July 2, 2014
Rated 2.0 out of 5.0 by injury Was here due to a injury and needed to stop and experinced a terribletime. June 26, 2014
Rated 5.0 out of 5.0 by Nice Place To Stay I've stayed at this hotel for both business and personal travel. It's an overall good place to stay when traveling to the Mackinaw City are. June 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Overall great experience. The room was clean and comfortable and the staff helpful and friendly. We would certainly recommend this hotel and will stay again in the future. June 25, 2014
Rated 1.0 out of 5.0 by Poor check-in 5 minute wait to get service at front desk during check-in. Didn't have my reservation until i presented the paper copy of my reservation. In sum it took 20 minutes to check in. Pool area needs a good cleaning. Do not accept a room by the Freeway, to much noise. June 25, 2014
Rated 4.0 out of 5.0 Nice Stop at the Bridge It is easy to get bad initial impression if you walk through the back door. Parking is somewhat at a premium. Rooms are stuffed with too much furniture. We had a nice view of the bridge. I wouldn't suggest this is a resort, but it is nice for one night's stay. June 24, 2014
Rated 5.0 out of 5.0 by Great Weekend Stay I had a reservation from Friday June 20th thru Sunday June 22nd. My daughter and I enjoyed the hotel and its amenities. The beds were comfortable and the pillows were soft. It was nice having a refrigerator and microwave in the room. It would be helpful if the room had more electrical outlets near the bed and table for computer use. I had to get extension cords to accommodate my needs. Other properties have lamps with outlets in them. That would be helpful. The pool area was clean and relaxing, and we really enjoyed the breakfast bar and the variety of items. I would like to thank the front desk staff, especially Kayla and Sammy for their helpfulness and a few laughs. They made our stay more enjoyable. Thanks. I will definitely stay at this hotel again. June 24, 2014
Rated 4.0 out of 5.0 by Roaring semi trucks non-stop I love the staff at this property. The service is superlative. Rooms sparkling clean. The restaurant across the street is a delight for a business traveler--as is the park that's walking distance. Unfortunately, the hotel abuts I-75 and is at the foot of the Macinac bridge. The 24/7 roar of the semi trucks using their engine brakes to descend the Macinac bridge at 20 mph and then stomping on the gas to resume highway speeds right next to the hotel is nearly unbearable. Forget open windows or doors or tranquility on the deck off your room. I needed earplugs to make it through the night. If you are a light sleeper or noise bothers you, this might not be the best choice for you. That said, there are not a lot of other business-traveler friendly properties that wouldn't be loaded with tourists, children, etc. I stayed there for nearly 2 weeks despite the noise because of the few option.s June 23, 2014
Rated 4.0 out of 5.0 by Allowing my pet to stay at your hotel Allowing my pet to stay at your hotel. Friendly staff. June 22, 2014
Rated 5.0 out of 5.0 by Great Service The staff is very helpful and friendly. They provided a great map of the area to help us get around. June 22, 2014
Rated 5.0 out of 5.0 by Great experience all around! My girls and I stayed at your hotel for my daughter's 21st birthday, and we were very happy with the beautiful view of the bridge from our 4th floor suite! Friendly staff were there to greet us, and the breakfast was super! It was also within walking distance to the beach and the shopping. All in all a memorable and great experience! Thank you! June 19, 2014
Rated 4.0 out of 5.0 by Breakfast Noticed the sausages were not cooked all the way through. June 19, 2014
Rated 4.0 out of 5.0 by Florida Coastie Everything was fine except a tour group monopolized the breakfast area the next morning. The staff was really great keeping up with their demands, not missing a beat for the non tour guests. June 19, 2014
Rated 5.0 out of 5.0 by Comfortable room and great staff We arrived on 6/10 and checked out 6/13. Our room was comfortable and had many amenities including a refrigerator and microwave. We were originally going to check out on the 12th but decided to stay an extra day. The staff was very helpful and extended our stay with no problem. I would recommend this Holiday Inn Express to anyone staying in the Mackinaw City area. June 16, 2014
Rated 5.0 out of 5.0 by Comfortable room and dog friendly! We had a great time in Mackinaw City and part of that is due to this nice room. It was clean, roomy..except for a little cramped in the bathroom, but very doable. The breakfast had a lot of nice variety and the staff was helpful and pleasant, especially the breakfast staff gals! Our small dog was welcomed by the staff as well, and he enjoyed the new smells..like the cinnamon rolls....and the new places he could explore, like Fort Michilimackinac. We would stay here again! June 16, 2014
Rated 5.0 out of 5.0 by Convenient location Great access to Mackinac Island and other attractions. Noise level outside room a little bothersome. June 16, 2014
Rated 4.0 out of 5.0 by Interesting view of the Bridge We had an interesting view of the bridge until the fog rolled in and completely obscured it! Not a typical Holiday Inn Express, but the usual décor, beds and amenities. Reasonably priced. June 15, 2014
Rated 4.0 out of 5.0 by good location easy to walk to lake and city. Great sunset and light house. easy walking distance to eat. June 14, 2014
Rated 5.0 out of 5.0 by Good for Business or Vacation I have stayed at this hotel many times for both business and vacation. Staff has always been accommodating. Location is such that there is some noise but it is not bad. I enjoy the balcony and if on the north side of the hotel, the view of the Mackinac Bridge. Plenty of restaurants within walking distance. Great place to stay! June 11, 2014
Rated 5.0 out of 5.0 by Great place to stay Even though I don't travel a lot ,,,when I go up to Traverse City I always stay at the """Holiday Inn"" Wonderful staff,,good breakfast food and drink ,,and a wonderful view of that ""Beautiful Mackinaw Bridge""".... June 7, 2014
Rated 5.0 out of 5.0 by staff From the counter staff to the manager on duty to the breakfast attendant and the maid service ... everyone was great! A large school group was there one night. The manager on duty addressed their group and made it very clear what the "ground rules" were for a happy stay at this property. Consequently, all were very well behaved and our stay was more pleasant as a result. I can't say enough good things about our stay at this property. June 7, 2014
Rated 1.0 out of 5.0 by Dirty, hair in bed, staff unfriendly, no parking An overpriced hotel because of location to the Island. The hotel staff is unfriendly and talks with each other and laughs acting as if you are interrupting them. The beds are uncomfortable and appear old and worn. The drapes are too short so the room is light in the morning and the carpet seems grimy. The room smells musty and has a faint smoke odor. There was a large long black hair in my bed as I always inspect my hotel beds prior to sleeping. The staff was non caring and just wanted my money when I left. June 6, 2014
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