Rated 4.0 out of 5 by 59
Rated 4.0 out of 5.0 by PQ2013 Expectations were exceeded
After reading some of the previous reviews, I was somewhat anxious about the accomodations. The room was clean, comfortable & not at all humid or noisy. Parking was adequate and well lit. I was surprised to find a microwave & small refridgerator, as I did not see those listed in the amenities. The breakfast was ample and of good variety. I will return, as our group has 3 weekends a year in Macon, and this met my needs.
September 25, 2013
Rated 4.0 out of 5.0 by HelpfulMom Excellent Staff
While my stay was for health reasons, the staff made it one of less concern. They did whatever it took to make sure I had what I needed. Your rooms was found to be clean, not all hotels are. Thank you for a pleasant visit.
September 25, 2013
Rated 4.0 out of 5.0 by BobM51 Good quality, but..
My wife did not like the beds. Supposed to be 2 queens, but just received double beds. Too tired to complain and change rooms. They should have gotten it correct.
Otherwise our stay was pleasant. May try another IHG in the area next time.
September 23, 2013
Rated 5.0 out of 5.0 by TheBaldOldMan Exceptional service and accomodations
Our stay was as we have come to expect from HIE. Room very comfortable, beds easy on the back and bathroom squeaky clean. This inn in Macon out performed when we inadvertently in a miscue between spouses left a carry bag with 2 laptop computers and a valuable tablet along with paperwork and accessories in our room. Before we arrived home after a 5 hour drive the hotel had left a voice mail notifying us of the oversight. After calling them they agreed to FedEx the bag to us asap. This was on Monday and we received the bag, intact and undisturbed, on Friday. Thanks to Theresa and her staff for their honesty and super level of service.
September 14, 2013
Rated 5.0 out of 5.0 by scott606 Great hotel
The staff here was very helpful. The stay was not planned but we really enjoyed it. The breakfast was very delicious.
September 12, 2013
Rated 5.0 out of 5.0 by CPANCHO very comfortable bed
staff was great and the food was very good we had a nice time
September 2, 2013
Rated 3.0 out of 5.0 by Cyberneer Reasonable Stay
Overall a very nice stay and very affordable. Only issue was not having a working phone(s) in the room (#402). I asked for it to be checked the first day but no technician showed. I mentioned it again prior to checkout on Sunday AM and still no working phone or indication it would be fixed.
August 31, 2013
Rated 2.0 out of 5.0 by lb1616 Time to update AC units
Unfortunate this facility still has old AC units in the window that do not have settings to turn the fan blower to on. So either you have to turn the temperature super low to keep the fan running, or the AC unit turns on and off all night long. Not the thickest walls I've ever stayed out either so every time it turned off we could hear people talking or walking by the room.
And just to make it worse, every time this unit turned on or off, it chugged and clunked so there was no chance of sleeping throughout. We stopped here just so we could get a good night's sleep and continue on our long drive in the morning. Not such a great idea.
On the bright side... the lady that checked us in was fantastic! Not only did she get me some additional bedding for me to make a makeshift bed for my three year old, when I asked her where the closed convenience store was so I could get some milk for him, she offered to get me a carton of milk from the breakfast area without hesitation! It's unfortunate that with the great start we had at this location with her attitude I had to trash the place due to its outdated AC units.
August 21, 2013
Rated 4.0 out of 5.0 by sarant3854 Excellent location
Great staff, excellent location in Macon. Comfortable room, excellent service.
August 18, 2013
Rated 3.0 out of 5.0 by Business02113 Needs an Update
I was in Macon, GA for business and chose the Holiday Inn Express because I have found it to be a reliable hotel wherever I go. Unfortunately, this is an older hotel that it is a little worn. Parts of the hotel appear to have been updated, but there is old, worn furniture in each room. My particular room had a noisy A/C unit. Somehow, the air in the room was musty and muggy despite the A/C. In addition, the room was dusty and needed a good cleaning.
The staff were friendly and breakfast was ok.
All in all, my stay was average to poor and did not meet the usual Holiday Inn Express standard. This hotel needs an update and a good cleaning.
August 12, 2013
Rated 5.0 out of 5.0 by Grape Friendly People
The staff of this hotel was friendly and accommodating. The rooms were clean and comfortable.
July 24, 2013
Rated 5.0 out of 5.0 by Brandon16 What a great stay!
I had a wonderful two nights in this hotel. I had two business meetings, and I knew I would be swamped with work, and would just want to relax once they were over. I was so pleased when I went to my room to see it clean and plenty of towels and pillows, without even having to ask. The staff was so helpful and polite, I am highly impressed with this hotel. I've stayed in numerous hotels where I've stayed over a week, and the associates could not even remember my name; at this hotel they knew exactly who I was. It felt great to be appreciated and have a comfortable place to stay and work while I was on business. And not to mention there is always fresh coffee, so if you need a pick me up during the day, or late night finishing up a deadline, you're good to go !
July 17, 2013
Rated 5.0 out of 5.0 by AshCam69 This Hotel gets it! Great place to stay.
The staff at this hotel are awesome! They truely understand how to make the guest feel welcomed. I travel a lot and stay in many hotels every year. All I want is a good clean room, a place to work out and breakfast, and they do it well. Their location is a little different, as they sit in a shopping center parking lot. Plenty of parking and easy off of I-75.
July 17, 2013
Rated 2.0 out of 5.0 by goldie17 hotel
It;s a very old building. Furnature in the room was very old.
July 1, 2013
Rated 1.0 out of 5.0 by Rick4526749 Very Humid
I was extremely disappointed in this hotel. The room seemed very humid upon checking in. All bed / towels, etc. were damp. A dry shirt that was hung up overnight had become damp from the humidity in the air.
As a rewards member, I've stayed in many Holiday Inn properties and this was the worst I experienced. Won't be staying at this location and would not suggest to any friends.
June 29, 2013
Rated 5.0 out of 5.0 by Randy1957 Very nice place to stay.
I really liked the rooms and comfort of the beds.
Only problem I had was you need a bigger eating area for breakfast.
June 25, 2013
Rated 4.0 out of 5.0 by rsandra Good hotel, but...
All of the staff were nice and helpful. The room was very clean and comfortable. Unfortunately the entrance to the hotel was very difficult to find, especially in the dark and the rain. It could have been much better marked. The parking was insufficient, especially when checking in.
June 10, 2013
Rated 5.0 out of 5.0 by W311 Comfortable bed, room and clean. Bath facility very nice and equiped with everything needed.
I spent two nights there and enjoyed every minute. No problems what so ever. Everyone was nice and socialable. Will stay there next time in town. A very satisfied customer.
June 9, 2013
Rated 3.0 out of 5.0 by Louie19 Loud AC unit
We were very disappointed by our stay at this Holiday Inn Express. The AC unit was extremely loud and disrupted our sleep. We were not recognized as Priority Club members upon our arrival and when I asked about that, was told that the owner decided not to provide anything. Otherwise, the room was comfortable and clean. We will not return to this hotel.
June 9, 2013
Rated 5.0 out of 5.0 by Dedeyez Nice room, great service!
I've stayed at many Holiday Inn Express sites in different cities and this is possibly the nicest one I've seen. Real friendly staff, too.
May 8, 2013
Rated 2.0 out of 5.0 by tc31 not the best experience
The room we were originally given already had someone else in it. The room we ended up staying in had a very loud fan/heater/air conditioner unit. The bed was comfortable, but the room just did not have that clean feel or smell to it.
April 21, 2013
Rated 4.0 out of 5.0 by wrigley Bathroom
The room was nice, but the bathroom needs remodeling. Get rid of the cast iron tub. Update the vanity top by installing Corian or granite along with a new faucet. It also needs ventilation improvement
April 10, 2013
Rated 3.0 out of 5.0 by Yep1 Average
We arrived late and were ready to go to bed. We were given a key to a room that was occupied! That was not to fun. When we did get to our room, it was ok. Was not as clean as I would have liked. Overall, it was an ok place to stay but I would never stay there again.
April 8, 2013
Rated 5.0 out of 5.0 by wilma65 clean room and very comfortable beds
Avery nice place to stay the room was very clean bed wre very comfortable and the free breakfast was very good. stayed on our way to Florida and atayed on our way back home.
Will stay there again when visting Florida.
IIt is in a good location.
April 4, 2013
Rated 4.0 out of 5.0 by Pearlie Clean , well maintained hotel
This is a nice clean Holiday Inn Express.
The staff was very helpful in recommending a good restaurant.
All and all it was a pleasant stay.
April 4, 2013
Rated 1.0 out of 5.0 by Peggy85 Disappointed
I am a priority club member and was not recognized for it at this location. When first coming onto the property, it was a bit disappointing. Then the jacuzzi suite was not what I had expected. The furnishings were extremely old.
April 3, 2013
Rated 4.0 out of 5.0 by DrDe Older but Nice
An older hotel that has been remodeled. There's not a whole lot of parking but it's sufficient the night we were there. Rooms were very comfortable and the staff was excellent. The scrambled eggs at breakfast were not very good but the pancakes and cinnamon rolls were excellent. Breakfast seating was in short supply but thankfully it wasn't very crowded. Overall a very acceptable Inn at a decent price. I would stay here again.
March 29, 2013
Rated 5.0 out of 5.0 by vm27 Close to downtown
The hotel was excellent with close proximity to major highways that make the trip to downtown only minutes away. The room was large and very comfortable with small living room area and desk. The free internet can be accessed thru an Ethernet cable if you bring it or wireless connection.
March 20, 2013
Rated 3.0 out of 5.0 by Sleeper23 Nice Place - bad visit this time
I have stayed at this location many times and have always had a good experience. This time though, it seemed as if I disturbed "Roderick" when I arrived. He was not friendly at all, did not recognize me as a priority club member, and just went through the motions of getting me checked in. My room had poor internet signal this visit and this left me unable to do my work, but I just didnt want to mess with him again, so I called it a night.
This is a good hotel - but this visit was not so great.
March 18, 2013
Rated 5.0 out of 5.0 by bart69 very comfortable bed & friendly desk
Very clean and comfortable accommodations. Would recommend staying here.
March 5, 2013