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Rated 4.7 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel Very nice hotel. Nice rooms and staff. Home office 800 number reservation system was cumbersome. I will be staying again. Fitness center was small but adequate. December 6, 2014
Rated 2.0 out of 5.0 by Customer Service Since my departure on November 30, I have contacted this hotel daily asking to have my cell phone charger mailed to me. (I left it in my room.) I have been told each time I've called that the head of housekeeping would return my call but It's been four days and I have not received a phone call from him. Therefore my review is incomplete at this time. December 3, 2014
Rated 5.0 out of 5.0 by Courtious staff This was a weekend get away that became quite unpleasant when we were involved in a car accident not far from the hotel. The staff seemed genuinly concerned about our misfortune and made sure that we were well taken care of for the remainder of the stay. December 2, 2014
Rated 5.0 out of 5.0 by Holiday Inn express Madison AL Airport Outstanding new hotel with a very nice interior. Pool was well maintained and the staff was outstanding and very customer service oriented. December 2, 2014
Rated 5.0 out of 5.0 by Third time's a charm. This was my third business stay at this location over the last several months. Everything was spot on.....everywhere....all the time. If I ever have to return to Madison, AL, this is where I'll stay. November 26, 2014
Rated 5.0 out of 5.0 by Clean room The room was clean and neat, both very important. Temperature control on the wall provided great room temperature comfort. November 25, 2014
Rated 5.0 out of 5.0 by dining room I do not like the bedding. It is too heavy to use and the sheets are too light. November 24, 2014
Rated 4.0 out of 5.0 by bathroom should have been advised that there was no bathtub in the bathroom, did not think I had to ask November 19, 2014
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