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Rated 4.7 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by food choices loved to see fresh walnuts and raisins for condiments to breakfast October 23, 2014
Rated 5.0 out of 5.0 by A fine hotel - a pleasant HIE experience I had a good stay - this hotel is fine and typical of the average HIE hotel - staff was friendly, room was modern and clean, and the location was convenient. October 22, 2014
Rated 2.0 out of 5.0 by Unfriendly staff Staff not friendly, not responsive to needs even though they were explained on several occasions. Some breakfast options were sometimes not available and staff had to be looked for to have them ready. October 21, 2014
Rated 5.0 out of 5.0 by Wondeful place to relax This hotel stay was lovely. It was only for a short time but the staff was helpful and nice. the only issue I had was that the indoor pool was freezing. October 20, 2014
Rated 5.0 out of 5.0 by Nice property Good location. Very friendly staff! Definitely recommend! October 15, 2014
Rated 5.0 out of 5.0 by First Class Customer Service Recently I stayed at this location (my first visit) and received excellent first class customer service. Upon asking at the desk for a location to go to dinner. One of the recommendations was within walking distance. After enjoying a nice business meeting over dinner, my business associate and I found out it was now pouring down rain (surprise to us). We called the hotel for a phone number for a taxi. The hotel staff stated the would pick us up. Within 5 minutes this devoted member of your staff was in a vehicle picking us up the short distance return to the hotel (in perfectly dry condition). My thanks to Ashley, she did a great job and totally unexpected service to come and pick us up in the middle of a rain storm. She deserves our thanks!!! October 13, 2014
Rated 5.0 out of 5.0 by Great place to stay!! We stayed here on a vacation trip and absolutely loved it. It was an unplanned stop, but if I am ever here again, I will pick this place over any other. It was one of the best in the fleet!! September 30, 2014
Rated 5.0 out of 5.0 by Courteous service Staff was excellent. Room was great except the walls seemed a bit thinner than usual. Noise form other rooms and hallway were like the walls were made of paper. And slipping my bill under the door at 3:30am woke me up. Or maybe I am overly sensitive after being deployed to Afghanistan. September 29, 2014
Rated 5.0 out of 5.0 by Convenient in Huntsville Close to attractions. Service was great. Room was exceptionally clean. Slept great. September 28, 2014
Rated 4.0 out of 5.0 by HIE, Madison (Huntsville), AL I stayed 5 nights (Sun-Fri) at the Holiday Inn Express in Madison, AL for business recently. The hotel is about 4 miles from the airport. and is easy on/easy off... sort of. The exit really has 2 exits, which are left and right lanes. You have to take the left side exit and then get in the right left-turn lane. After turning, the entrance for the hotel is a little driveway, which we missed the first time. Most of the parking is around the sides of the hotel, which is a little inconvenient, but didn't bother us because we walk everywhere anyway. Overall, the hotel was clean and up to date. I really liked that the cards opened the doors via sensors, not by the traditional swiping. They should all be that way! The rooms were clean and this hotel is entirely decorated on the space motif due to the history in Huntsville, which you can read more about in Wikipedia if you'd like. The staff was extremely and genuinely friendly and attentive at all times. All common areas were clean and welcoming, including the breakfast, pool, fitness and business centers. The food is typical for HIE/Hampton/Fairfield, etc. The pancake machine was broken the first 3 days, but was fixed for the last 2 days, which I don't use anyway. The eggs were a mixed batch; some good and some watery. After that I ate PB September 16, 2014
Rated 4.0 out of 5.0 by Nice new hotel near the airport Not the greatest location for stuff in Huntsville, but the hotel is quite nice being that it is new. September 15, 2014
Rated 5.0 out of 5.0 by Very Comfortable and Convenient Enjoy staying here when I am in the Huntsville area for business. Staff is exceptional. September 15, 2014
Rated 5.0 out of 5.0 by Huntsville - Holiday Inn Staff was very friendly. The young lady checking me in even commented on my college drinking cup (she was an Auburn fan too - so I appreciated that). We also enjoyed the snacks and drinks at Happy Hour - I am not sure I've ever stayed at a Holiday Inn Express that had Happy Hour. September 15, 2014
Rated 5.0 out of 5.0 by Excellent front desk staff Very helpful and knowledgeable staff. Provided great local restaurant recommendations and information. September 15, 2014
Rated 5.0 out of 5.0 by Excellent Staff I was happy to be treated very warmly by the afternoon/evening staff!!!!!!!!!!! September 11, 2014
Rated 4.0 out of 5.0 by fine stay Breakfast was fine, sleep okay, temperature of room good. September 4, 2014
Rated 5.0 out of 5.0 by great service best stay I have had in a long time, very friendly staff thanks September 3, 2014
Rated 5.0 out of 5.0 by Overall great experience. Top notch service from check-in to check-out. The staff is very attentive to guest's needs. September 3, 2014
Rated 5.0 out of 5.0 by Clean, fresh and friendly The front desk folks were efficient and friendly. The room was up-to-date, fresh and comfortable. Recommend this HIE. September 3, 2014
Rated 5.0 out of 5.0 by no complaints very clean rooms, great staff, comfortable beds. good breakfast. everyone enjoyed themselves. the children enjoyed the pool. September 3, 2014
Rated 5.0 out of 5.0 by Huntsville (Alabama) Airport Comfortable, great staff. Large rooms. Convenient to airport, restaurants, shopping as well as the cities of Huntsville and Madison Shuttle is available to airport. September 1, 2014
Rated 5.0 out of 5.0 by Great Staff And clean and comfortable room This was our first time staying at a Holiday Inn Express but I must say I was impressed with the staff upon checking in and out the rooms were spacious and clean would stay again. I travel somewhat frequently and will stay again at this hotel whenever I am in Huntsville,Al. August 30, 2014
Rated 5.0 out of 5.0 by Excellent choice in hotel Room were clean and comfortable. The breakfast choices was excellent. The hotel staff was very pleasant and nice. August 29, 2014
Rated 5.0 out of 5.0 by Convenient and comfortable Hotel is only 2 years old, so everything is in very good condition. Very easy to get to and from airport. Bed was comfortable, with pillows from soft to more firm provided. August 27, 2014
Rated 5.0 out of 5.0 by Friendly staff and excellent service Very friendly each time we arrived. When we needed to change room for a king suite they were great to help. Very good breakfast available each day. Very neat and clean workout room, pool and courtyard. August 25, 2014
Rated 2.0 out of 5.0 by Service person went through my suit case I stayed at the hotel two nights. When I came back to my room my 2nd evening at the hotel I noticed two disturbing things. 1. The draw in the chest where I put my belongings was open 6 inches. 2. I could tell someone had gone through my suitcase by the way two of the sets of zippers were re-zipped. August 25, 2014
Rated 5.0 out of 5.0 by Great Hotel! Great place to stay if in the area, brand new and very clean! August 25, 2014
Rated 5.0 out of 5.0 by Always enjoy staying here This is where I stay every time I can get a room at the govt rate because I come into town for work at RSA. The staff is always friendly and greet you warmly. I enjoy the breakfast as they have expanded the choices also. Room has always been great and I've never had an issue. I also enjoy the evening meet and greets when they have them. I will always stay here if I can. Lots of food choices with in walking distance also. August 23, 2014
Rated 4.0 out of 5.0 by Shower had not been cleaned at all. There was a dirty bar of soap and a used dirty wash cloth left in the shower. Apparently, the shower had not even been cleaned. The in-room refrigerator was not working either. I have stayed at much better Holiday Inn Expresses than this. August 22, 2014
Rated 5.0 out of 5.0 by Great Facility The hotel facility is clean, room had great up to date appearance and was very comfortable. Staff were friendly and attentive to our needs. I would recommend this hotel. August 13, 2014
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