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Rated 4.8 out of 5 by 107 reviewers.
Rated 4.0 out of 5.0 by Couple of small issues in otherwise better place Phone dead and TV out after daybreak in the morning; Otherwise, very well appointed rooms, clean, and attentive staff. September 10, 2013
Rated 5.0 out of 5.0 by Outstanding Staff The housekeeping staff search for the tumblers we left behind, found them & shipped them to us!! They went above & beyond & we are extremely grateful as they were gifts from our daughter. Great customer experience! Thank you!!!! September 9, 2013
Rated 5.0 out of 5.0 by Great Service Highly recommend the Madison location. The staff were excellent, great location for my business travel. Will definitely stay again when I'm in the Huntsville area. September 9, 2013
Rated 5.0 out of 5.0 by Meets my high expectations of Holiday Inn Express Staff was very helpful and friendly. Room and property - beautiful, peaceful, comfortable. Great breakfast and the available to-go containers made the last leg of our trip easier. Highly recommend this property. Location was very nice as well. September 6, 2013
Rated 5.0 out of 5.0 by Awesome hotel I travel extensively for business, wifi is good and staff are helpful and very professional. I stay here every time I travel to Huntsville. August 16, 2013
Rated 5.0 out of 5.0 by Excellent Service and great location Nice place and perfect location, will stay there again on my next visit. August 10, 2013
Rated 5.0 out of 5.0 by Service Great Job by everyone, when back in area sure to stay here. July 30, 2013
Rated 5.0 out of 5.0 by Comfortable room and friendly staff. A very attractive, well maintained property! Just a short drive from I-65, the hotel is conveniently located close to everything we needed. A great place to rest for the night. July 29, 2013
Rated 4.0 out of 5.0 by New Hotel, great amenities This hotel is new and is very nice, it has very nice amenities like bed side book reading lights, actual high speed wifi and a nice walk in bathroom. The pool was very large and clean and the weight room was nice for a hotel. The front desk staff for the most part was very friendly amd allowed me to check in extra early, just not recognition of being a gold elite member. But other than that great hotel! July 28, 2013
Rated 5.0 out of 5.0 by All round great Closes thing to a problem was floor above us making to much noise when trying to go to sleep. Call front desk and problem fix in less than 10 mins. July 23, 2013
Rated 5.0 out of 5.0 by Very nice rooms Very comfortable and clean rooms. Beds were EXCELLENT!!! Would like to have one for my home! July 12, 2013
Rated 5.0 out of 5.0 by New facilities make for pleasant stay This hotel is only 15 months old and the facilities are very nice. Our whole family (4) fit nicely in one of the queen suites. I'll definitely stay there again if I'm in the area. July 7, 2013
Rated 5.0 out of 5.0 by Weekend with granddaughter We do not get the luxury of having our granddaughter close to where we live. So, a couple of times a year we try to meet someplace to share time. This was the perfect environment. We enjoyed breakfast, the pool and the close proximity to the things we needed to make our time memorable. Will use this hotel for our next gettogether. Great supportive staff! July 6, 2013
Rated 5.0 out of 5.0 by Huntsville al, amazing stay One of the best stays I've had in a long time. I have traveled many time and stayed many times at HIE and this one was amazing. June 29, 2013
Rated 5.0 out of 5.0 by Excellent Inn This is a wonderful property! It is made that way on a daily basis by an obviously dedicated and well-trained staff which reflects directly on the management team. June 9, 2013
Rated 5.0 out of 5.0 by Staff is Extremely Accommodating We stayed at this hotel on June 6th 2013 as we traveled to pick up our son from Space and Rocket Camp. The hotel was full, due to a soccer tournament in the area. There was one room available, but it was a King bed. My husband and I had our disabled daughter with us, and so this room was not going to work. Pamela and Scott got right on it...they moved furniture, wheeled up an extra bed, and had it all made up as we walked in with our luggage. Pamela was so gracious and helpful to insure we would have a pleasant stay, and moved quickly to get us settled in from our long road trip. It was a wonderful night...beds were comfy, the room was clean and the hotel is brand new! There was plenty of space to wheel my daughter's chair around, and the elevators were big enough to accommodate both the luggage rack and the wheel chair. I would recommend this hotel for anyone staying in the area, and I will now be staying at Holiday Inn Express Hotels whenever I travel!!! Thanks again to all the check in staff...Pamela, Scott, Larry and Mary!!! June 9, 2013
Rated 4.0 out of 5.0 by Great Experience Great location. Thanked us for being club members though it seemed that all the water and complementary coffee was unavailable due to a couple of groups using the conference rooms. Won't keep me from going back. Rooms were clean and staff was pleasant. May 10, 2013
Rated 5.0 out of 5.0 by New and homey New property; very clean; polite and professional staff; comfy bed; soft linens; good variety on breakfast items; very quiet room; room decor is very nice. I would definately stay again when in the area. April 22, 2013
Rated 5.0 out of 5.0 by Best HIE I've ever stayed in! Recent remodel was evident. Clean, comfortable, contemporary style. Will definitely book again when in the area. April 18, 2013
Rated 5.0 out of 5.0 by Incredible customer service! We selected this hotel for all of the out of town guests for our daughters wedding week. Pam and her staff were so professional. I could not believe that Pam, as the GM was even working the breakfast shift one morning. The breakfast staff was extremely busy and always smiling. Kelli, Sam, Fran, Janet, Rick, Rickey and others went out of their way to check our guests in when they arrived. They passed out our welcome gifts, made sure we had paper in the printers, accepted a lot of front desk deliveries, helped set up for the bridal brunch, and moved furniture to accommodate our requests! The airport shuttle was so convenient! The ability to use the breakfast room as a "living room" was so comfortable and convenient. Housekeeping staff was very friendly. Sparkly clean! A definite "will return!" In fact, we already have. We spent Easter week end with them after our vacation in Florida after the wedding. April 16, 2013
Rated 5.0 out of 5.0 by Great service This property was wonderful.The staff were Terrific! Anna who is a front desk agent went out of her way. She was very courteous and should be recognized .The decor was wonderful , it was great to see so many photos of rockets and such. I plan on coming back very soon. April 15, 2013
Rated 5.0 out of 5.0 by Great Place to State! This hotel is a great place to stay! The rooms are clean and comfortable, and the front desk is the best. April 9, 2013
Rated 4.0 out of 5.0 by Nice size room and comfortable beds We came into town late and did not have a reservation but that was not an issue. We were well accomodated and even asked if we were club memebers. The rooms are nicely sized for a family of four and very clean. If ever in town we will stay again. April 6, 2013
Rated 5.0 out of 5.0 by Fantastic! Our stay was fantastic! Staff was professional and extremely helpful. Logging was very, very clean. Breakfast was great. Our hats off to the entire staff. We will definitely stay there again. March 22, 2013
Rated 5.0 out of 5.0 by Business outlook Nice and polite personal, excellent greeting upon arrival, my room has always been clean, will return for another visit.. February 25, 2013
Rated 5.0 out of 5.0 by Very Nice and Almost New Hotel We really enjoyed our stay in Huntsfille. We were disappointed that the cookies are not given out on the weekends. The cookies are something we have enjoyed and since there are lot of famlies who stay on weekend and business people who stay during the week, we feel the Holiday Inn Express are catering to business people and not families. Also we requested a first floor over two months and when we arrived around 1:00 p.m. we were told that no first floor rooms were available. How long must one request a first floor room before you are guaranteed first floor?\ February 15, 2013
Rated 5.0 out of 5.0 by NIce rooms with comfortable bed This is a great hotel, the staff is friendly and always attentive to the guests needs. The rooms are large and and the King Bed is awesome. The room has a large TV (very nice). February 8, 2013
Rated 5.0 out of 5.0 by Never a bad experience! The staff and management at this hotel truley does care about your stay. They go the extra mile to make sure you feel at home. I have stayed in several locations in, and around Huntsville and i have made this my only choice! Not a lot of hotels left that actually make you feel like you want to leave a tip for all the service!! The building is the cleanest i have found. February 5, 2013
Rated 2.0 out of 5.0 by Bad Nights Sleep The accommodations at the hotel are great, The staff was very pleasant and cheerie, The area around the hotel is nice, easy to get a quick meal, Location to the airport is great, We had one problem the night we stayed at the hotel, 01/24/13 at around 1:30 in the morning someone set of the fire alarm !!!!! It sounded again about 5 minutes later. In a dark unfamilular room it is hard to tell what was going on, I thought it was my TV, so I unpluged it thinking it was some kind of a timer. Having to get up at 3:45 for an early morning flight was pretty tough. January 30, 2013
Rated 5.0 out of 5.0 by Relax here I stay on average over 260 nights a year in hotels, the Holiday Inn of Madison is one of my favorites. Clean, Quiet, and a great staff from the Breakfest Preparer to the staff that keeps the rooms tip top, great crew. January 30, 2013
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