Rated 4.3 out of 5 by 103
Rated 4.0 out of 5.0 by SDSpence Recent renovations poorly done
While the overall room was clean and all other amenities (service, breakfast, staff) were excellent, this hotel advertised recently renovated. Whoever was hired to do the painting was terrible! Paint on baseboard, bath fixtures and ceilings. Areas had been missed in the bathroom. The contrasting colors looked as if a 2 year old had done them! Dark paint was on the lighter wall and the ceiling. Our adjoining room was the same way. I guess if you hire inexperienced/cheap labor this is the type of result you get. I would be embarrassed and make sure the painter redid the project.
October 21, 2014
Rated 4.0 out of 5.0 by Katie Jo Nice hotel
this hotel was very nice, the bed comfortable, pool was nice, breakfast was good and the Coffee was Great!
October 18, 2014
Rated 5.0 out of 5.0 by Sbaj34 Madison
Great hotel...staff was great, room and food were both very good.
October 17, 2014
Rated 5.0 out of 5.0 by Madison traveler2014 Awesome staff! Very friendly
Great stay in a nice location, great staff, okay breakfast, okay beds and pillows.
The only negative comments I have are about the price. Okay, not the price, but the PRICING. We stayed here about 6 weeks earlier in the same room, same days of the week, for the same length of stay. The price was $30 more per night on the second stay! Madison is a great place for a weekend getaway, but this time there was an art festival downtown. I guess that justifies the huge rate increase in the eyes of the corporation. Actually, the hotel seemed busier the first time we stayed. After speaking with the other guests, we didn't notice that a large portion were there for the festival. These two observations tell me the hotel wasn't more in- demand, or busier... just darn.
Again, not a reflection of the staff or service, they are the nicest people we've ever encountered at a major hotel chain.
October 17, 2014
Rated 5.0 out of 5.0 by Kevalor46 My Stay at the Holiday Inn
Friendly Staff willing to help and clean rooms. I have stayed here many times through my company travels and I have never had a issue here.
October 13, 2014
Rated 4.0 out of 5.0 by Denny5316 Great service, Looking Shabby
I had asked for the top floor and it was fully booked. So at 1 AM, I was awakened by a guest upstairs who was either sleepless or just checking in because I was awakened and kept awake by the constant noise. I eventually had to resort to earplugs.
The hotel was refurbished a few years ago and the furnishings and carpeting are beginning to look faded and stained. There are a lot of construction workers staying at the hotel because of the Madison bridge project and unfortunately, the dirty boots are taking their toll. The bathtub had an odd yellow stain and the recent paint job in the bedroom and bathroom were poorly done.
October 12, 2014
Rated 3.0 out of 5.0 by Molly4321 Comfortable bed and great service
I always have a good stay when I'm at this hotel. Considering the small town and limited options surrounding I think this is the best you will get. It is clean, the staff is very nice and always eager to please. It has the basics internet, fitness center, breakfast, but is nothing above and beyond. The fitness center is very small but has two treadmills and a bike - no free weights unfortunately.
October 9, 2014
Rated 2.0 out of 5.0 by Teri94 Comfortable bed
The rooms smelled like smoke. I understand that the hotel had changed the smoking rooms to nonsmoking. This was evident with the smell of my room. The air freshener I had didn't even disguise the smell. The staff were very friendly and attentive, but still couldn't do anything about the smell. The entire hotel looked like it needed to be remodeled. There aren't a lot of choices in for hotels in Madison, IN and from what I have seen this appears to be the best choice.
October 9, 2014