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Rated 4.3 out of 5 by 99 reviewers.
Rated 5.0 out of 5.0 by My Stay at the Holiday Inn Friendly Staff willing to help and clean rooms. I have stayed here many times through my company travels and I have never had a issue here. October 13, 2014
Rated 4.0 out of 5.0 by Great service, Looking Shabby I had asked for the top floor and it was fully booked. So at 1 AM, I was awakened by a guest upstairs who was either sleepless or just checking in because I was awakened and kept awake by the constant noise. I eventually had to resort to earplugs. The hotel was refurbished a few years ago and the furnishings and carpeting are beginning to look faded and stained. There are a lot of construction workers staying at the hotel because of the Madison bridge project and unfortunately, the dirty boots are taking their toll. The bathtub had an odd yellow stain and the recent paint job in the bedroom and bathroom were poorly done. October 12, 2014
Rated 3.0 out of 5.0 by Comfortable bed and great service I always have a good stay when I'm at this hotel. Considering the small town and limited options surrounding I think this is the best you will get. It is clean, the staff is very nice and always eager to please. It has the basics internet, fitness center, breakfast, but is nothing above and beyond. The fitness center is very small but has two treadmills and a bike - no free weights unfortunately. October 9, 2014
Rated 2.0 out of 5.0 by Comfortable bed The rooms smelled like smoke. I understand that the hotel had changed the smoking rooms to nonsmoking. This was evident with the smell of my room. The air freshener I had didn't even disguise the smell. The staff were very friendly and attentive, but still couldn't do anything about the smell. The entire hotel looked like it needed to be remodeled. There aren't a lot of choices in for hotels in Madison, IN and from what I have seen this appears to be the best choice. October 9, 2014
Rated 5.0 out of 5.0 by Great staff and clean hotel Great Staff, comfy and clean room. Close to restaurants, and shopping. October 8, 2014
Rated 5.0 out of 5.0 by Comfortable and relaxing Excellent service and looking foward to stay again with you October 7, 2014
Rated 2.0 out of 5.0 by Bad shower and poor breakfast room. I was very disappointed with our stay this year. I am an artist showing my work at the Madison Chautauqua an the hotels fill up fast and at a very high rate. We have stayed at your hotel the last few years paying the high price for safety and comfort. Our room was small and had a jet tub in the bath. I did not use the tub, but had to climb into the monster to take a shower. The shower head was clogged up and very slow. The tub was taller than a regular tub and hard to get in and out of and slippery when wet. The chair in our room was stained. The breakfast room on Sunday morning was not clean and there was a dead cockroach on the floor. I found the eggs horrible on Sunday and when my sons family ate there breakfast there was no pancake batter or eggs left and it was still early. They were told it was just gone. When we left on Sunday morning the clerk at the desk didn't say a word. The Friday day clerk was very cheerful and helpful. For the high price, we will not be back. October 7, 2014
Rated 4.0 out of 5.0 by Very nice property This was a very nice property, crowded, but nice. There was nothing with which we weren't completely happy. The staff was great, breakfast was great and re-stocked continually. If we had any issue at all, and this is minor, the housekeeping staff were moving carts up and down the elevators between 7:30 and 8:00AM (prime check out time) making it difficult to get luggage on an off. But that was it. October 7, 2014
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