Rated 4.4 out of 5 by 45
Rated 5.0 out of 5.0 by Harold1966 Wonderful Stay!
We traveled to my hometown of Madison for the funeral of my father. We had a few rooms and other Family members in some other rooms. The hotel was wonderful and the staff was even better. The staff were very friendly and talked to us every chance they got. Just to name one, Missy was a light of sunshine shining in the morning/day time, as we would hang out with our family in the hotel lobby leading up to the funeral times. The hotel met every request we had (lower floor because of handicapped family members and if we could be by each other). Even 1 day after I departed, the housekeeping department noticed we left a phone charger in the room and they knew my wife was still checked into another room. They notified her of the charger that was left behind and gave it to her. This hotel seriously made our visit to Madison more comforting during our very sad visit. Next time we come back to Madison, we will for sure be staying here again! And hope to see all the wonderful employees again. The hotel itself was super clean and housekeeping did a wonderful job of keeping our rooms clean (Housekeeping were really nice too and would talk to use too). The hotel is also in a great area with a Walmart very close by, which adds a plus too because of the mini fridges in the rooms.
February 27, 2014
Rated 3.0 out of 5.0 by waywoodbound So So...not impressed
Door handle on second floor had sign saying lift up to open all week, how hard is it to fix this handle vs. have a computer printed sign up informing guests how to open the broken door-fix it rather than advertise?! Also, ice machine on 1st floor broken all week-why so hard to get it fixed? Also, when trying to get a pop out of machine half of pops were "out"? Service quality going down, going to second guess staying here.
February 9, 2014
Rated 4.0 out of 5.0 by Wrestling mom Breakfast
I think they could have been a little more prepared for the amount of people staying there with high school athletes. The orange juice was a orange water. Ran out of muffins and beagles and didn't restock. The bananas were over ripe. Ran out of gravy.
January 1, 2014
Rated 5.0 out of 5.0 by MommaOfFourBoys INCREDIBLE!
You will NOT find a more friendly, funny, and incredible staff than you will at this Holiday Inn! They went out of their way on Christmas day for us and our boys at breakfast and I'm certain they would do absolutely anything to make anyone's stay just as pleasant. We have stayed in this particular Holiday Inn a couple of times and always have a memorable experience! By far the best Holiday Inn we have stayed at and we will continue staying here when we visit family!
December 29, 2013
Rated 5.0 out of 5.0 by philkathy1 Thevenow, Craig and Sommer funerals.
I have had the misfortune if losing 3 of my close family in the past 5 month.
but the good news is that your Holiday Inn in Madison was great to me and my other family members that staved there .
Thank the staff for me.
They took time to helps us out with our needs and advice.
December 22, 2013
Rated 5.0 out of 5.0 by MaryLou62 Highly recommend
A very clean and well-kept hotel. The staff was helpful and friendly. We enjoyed our two nights there and found it a quite and peaceful time.
December 3, 2013
Rated 5.0 out of 5.0 by dieman Just like being at home
As always staff accomodating, polite and insistant on making my stay as comfortable as possible.
November 25, 2013
Rated 5.0 out of 5.0 by JackieC777 Clifty Creek Madison, IN Holiday Inn Express
Excellent hotel to stay at when you visit Madison, IN. The rooms are clean and well lite. The beds are comfortable and the front desk staff are excellent....especially the breakfast staff that prepares that meal. They are all very friendly and helpful to your every needs. Good job Holiday Inn Express!
November 23, 2013