Rated 4.3 out of 5 by 39
Rated 5.0 out of 5.0 by dieman Just like being at home
As always staff accomodating, polite and insistant on making my stay as comfortable as possible.
November 25, 2013
Rated 5.0 out of 5.0 by JackieC777 Clifty Creek Madison, IN Holiday Inn Express
Excellent hotel to stay at when you visit Madison, IN. The rooms are clean and well lite. The beds are comfortable and the front desk staff are excellent....especially the breakfast staff that prepares that meal. They are all very friendly and helpful to your every needs. Good job Holiday Inn Express!
November 23, 2013
Rated 3.0 out of 5.0 by English1 Not the Quality I Am Used to at a HIE
Only one person at the front desk was friendly and courteous.We received nothing for being HIE Rewards Members. The business chair at the desk was nasty; it looked as though someone sat there nude, leaving unmentionable stains. Also, one of the sheets was soiled right at my head. We told the housekeeper that we did not want our room cleaned but we would like clean towels. She said she'd take them to our room right then. When we returned, the only towels were the used ones we'd left in the middle of the bathroom floor.
November 12, 2013
Rated 5.0 out of 5.0 by plladeso Great stay
We had a nice relaxing girls weekend while traveling the wine trail. This hotel was clean, comfortable, and had a great staff. Would definitely stay again.
November 5, 2013
Rated 4.0 out of 5.0 by tbsxxx Holiday Inn express
During our recent motorcycle trip we needed a place to pull into for the night, at the last minute. This place fit the bill above and beyond my expectations. The room was clean, comfortable and very pretty. The first room I was offered was not to my liking so the front desk staff accommodated by upgrading us to a suite with a jacuzzi tub, at no extra fee, which I used and enjoyed very much! The bed was comfortable, the kitchen area was clean and adequate. I am a member of Priority rewards/IHG but did not have my card with me. That was not a problem for the staff, they found my information and I was credited for that outstanding stay. Just FYI, I could not hear a lot of outside, or next door noise either so that was a plus and the area had lots of places to eat as well. I enjoyed my visit so much that I wished my stay had been for more than one night but it was time to move on to the next town.
November 5, 2013
Rated 5.0 out of 5.0 by Bob9327 Madison stay
Staff is pleasant. Location is good for the Nascar track located in nearby as its outside the zone normally considered by participants.
October 26, 2013
Rated 5.0 out of 5.0 by Ultraride Nice property, beautiful city, and the Staff makes all my trips to Madison a pleasure!
I 've been visiting this area for years and still pick this property because they are always friendly, helpful, and courteous!!
October 24, 2013
Rated 3.0 out of 5.0 by ljbsgv2014 What about snacks and drinks?
I am now coming from N KY to Madison once a month so I am trying to find a dependable and affordable place for the night. This is my second stay at Holiday Inn Express. The "business center" is pitiful. It is a closet opening at the end of a center wall. This stay was from Saturday to Sunday and the Inn was busy. I stayed on the 3rd floor. There is no vending/ice on the 3rd floor. I went to the 2nd floor for ice and vending. However there the vending machines for snacks and drinks were completely empty. I went to the 1st floor for vending. The vending machines for snacks and drinks were completely empty. What is up with that? Your Inn is not within walking distance to a convenience store. Maybe I caught your front office staff at a busy time...but I was never greeted with a warm welcome. It has always been mechanical/ strictly business. I didn't realize they offer information/directions/advice about the Madison area. I have never been asked.
October 24, 2013