Rated 4.3 out of 5 by 130
Rated 1.0 out of 5.0 by R.Kasper Terrible front dest staff!!
The front desk staff was very unfriendly....When asked why our room was not cleaned........the staffs reply was "housekeeping was long gone"! The bathroom sink was clogged for the first two days....supposedly it was fixed after the first day....IT WAS NOT!!! The AC/HEAT did not work!!! The rooms are VERY outdated and worn!!
February 28, 2015
Rated 5.0 out of 5.0 by april2223 night away
I wanted a little get away for the night. I thought the room was a little pricey. But after they showed me the room it was well worth it. The man at the front desk was really helpful. Even walking through the hall we came across the staff. They smiled and said hello. Overall a nice time.
February 17, 2015
Rated 5.0 out of 5.0 by memeb1967 Outstanding!!
Kudos to Erin!! I came in this time without a reservation. Erin knew me by name and immediately apologized for not being able to offer my preferred room.
The room was super clean and comfortable as always and breakfast was great.
I can't say enough good things about Erin and the staff at this location. It is always a pleasure to stay here!!
February 17, 2015
Rated 5.0 out of 5.0 by memeb1967 Excellent service..always a pleasure!
I am in Madison on the weekends and this HIExpress is my preferred place to stay. I'm partial to a particular room and the staff makes every effort to accomodate me. They are friendly, curteous and extremely helpful.
The room is always in tip top shape, the bed super comfy and the complimentary breakfast has enough variety to suit most anyone.
These folks are doing it right every single time!!
February 11, 2015
Rated 5.0 out of 5.0 by parkview friendly
The staff at Madison Indiana are the most friendly people I have met, especially Lynda, Jerrica, Monica, vic, Desmond, Bonnie and Valarie from breakfast. I have been a guest here off and on for the last 4 years, and have seen a lot of people come and go. HIE is the only place I stay at while in Madison.
February 3, 2015
Rated 4.0 out of 5.0 by traveler114 Cleanliness
I don't like seeing the supposed boyfriends of the staff stop by in the morning for coffee. Staff smoking was also a obvious thing.
February 2, 2015
Rated 5.0 out of 5.0 by Jane909 Nice place to stay
This is the only place we stay when visiting Madison. We've stayed here several times over the past few years and never had a bad experience.
January 6, 2015
Rated 5.0 out of 5.0 by Dean5007 Great room, poor breakfast
The room was clean, quiet, and easy to relax in. The breakfast choices are few and tasteless.
December 22, 2014