Rated 4.4 out of 5 by 238
Rated 5.0 out of 5.0 by Vburg great service
The staff was wonderful. Room was very nicely decorated and comfortable. The breakfast was delicious.
May 25, 2016
Rated 2.0 out of 5.0 by D1321 Not up to usual Holiday Inn Express standards
Property looks due for a refresh.
Beds are too soft.
Stair wells, entry way, and top floor reek of tobacco smoke.
Staff is friendly but not very professional.
May 14, 2016
Rated 5.0 out of 5.0 by marychris great reception by staff
Great place to stay; comfortable bed; good tv service; may use smaller room next time; did not expect king size bed to big so large (but extremely nice).
May 11, 2016
Rated 4.0 out of 5.0 by VisitingFamily in Madison Great Room Upgrade but Weak Breakfast
As a Spire Elite member, I received a wonderful room upgrade to a huge and very comfortable suite. I stayed there the Thursday night before the Kentucky Derby and the hotel would not let me check out later than Noon. I usually enjoy the Holiday Inn Express biscuits but theirs were as hard as a rock.
May 9, 2016
Rated 4.0 out of 5.0 by catray13 Friendly staff, great room, quiet and peaceful.
We were impressed by the front desk friendliness and efficiency. The room was clean, quiet, and well maintained. We will stay here again when in the area.
May 5, 2016
Rated 5.0 out of 5.0 by Zach75 Welcoming staff, excellent service
Staff was very helpful and friendly! The rooms were excellent and very clean, and the breakfast is great! Will definitely return!
May 4, 2016
Rated 5.0 out of 5.0 by mommy deb great overall
excellent very good service no complaints. very clean and neat. friendly employees. very helpful
April 20, 2016
Rated 5.0 out of 5.0 by Zach75 Outstanding Service!!
Had the chance to stay in Madison again for work, and will always chose this Holiday Inn for my future stays. The staff was very accommodating, friendly, and extremely helpful. It is always nice to check into a hotel with a smile and a welcome, and this is exactly what Brian, who was working at the desk at the time of my check in, had given. It makes working on the road and checking into a hotel a much more enjoyable experience. General manager Desmond was also very accommodating, personable, and very helpful! Will recommend this hotel, over any in Madison, to everyone!
April 12, 2016