Rated 4.1 out of 5 by 103
Rated 2.0 out of 5.0 by FIBRO PROBABLY NOT RETURN
On A POSITIVE note,the rooms were CLEAN and the FREE breakfast was amazing. The NEGATIVE side of our stay was the dog left in the room accross the hall . T he barking went on all the while we were in our rooms. NOT FAIR to the animal or the other paying patrons!!! The pool and hot tub were very nice ,except when the hot tub was not in motion ,there was visible sand and dirt in the corners of the tub.We did mention to the counter clerk upon leaving about the dog barking and she said it was a local person who was staying with them while his house was being remodeled. ( that was the only response ) LAST BUT NOT LEAST,we returned from a day of shopping on our last of 3 night stay,,,,to find no parking spaces left,not one. We parked in the wheel chair spot and notified the male front desk clerk of our situation.We were told if our car was towed,they would not be responsible and that we should park at the MOTEL on the grounds nxt door.REALLY ??? after a 3 night stay ,we should now walk or jump a fence to park at a different hotel. I THINK NOT :( OVERALL,I WAS NOT IMPRESSED.
February 26, 2014
Rated 5.0 out of 5.0 by fine53 Fresh, Clean, Nice
Front desk staff were very friendly. The rooms were freshly remodeled. Location is close to the city.
The small down side was the room smelled like paint.
February 9, 2014
Rated 5.0 out of 5.0 by UA15NC Great service!
I've stayed at this location before and have always had a good experience. This time I would like to commend Vincent on the front desk as providing excellent service. At check-in there were several customers in line and he maintained a very professional manner, acknowledging each of us while moving the check-in process along and answering several phone calls simultaneously. Later when I spoke to him about a particular dining establishment, he went the extra mile to call and ask about their hours of operation.
I also enjoyed the hospitality of the "happy hour". The lady who served us was also very friendly and it was nice to see the selection of snack options change from night to night.
The property has been undergoing remodeling and looked very nice. There was nothing except some paint buckets in the stairwell that would have indicated work was going on and I experienced no issue with noise or construction traffic.
When I'm in Madison for business, I'll return again to this property.
January 27, 2014