Rated 4.1 out of 5 by 94
Rated 3.0 out of 5.0 by jparchem33 Pre-Remodel
I recently stayed on the 4th floor where the remodel/uplift was going to start. I do not know if it was because of the construction, but there was a strange smell in the hallway. Not so much in the room, but it was enough to lower my experienced.
It would have been nice to know that they were going to start ripping the rooms a part in the morning as I was trying to sleep before I was going to head to the airport. Needless to say I did not get my full 8 hours.
Only thing I hope they change with the update are the beds. I travel all week and these were the hardest beds I have ever slept on in a hotel.
The staff was great and made up for this 4th floor room.
November 25, 2013
Rated 4.0 out of 5.0 by Shoo Excellent stay
We had a great stay at HI-Express. Stayed in town for the Badger game - the front desk called for a taxi upon request. Offered an excellent map and gave directions. Cookies at the desk!
The breakfasts were good and replenished through the end of the appointed time. Staff friendly.
The bed was a little hard but our room was very comfortable.
November 20, 2013
Rated 5.0 out of 5.0 by MountProspect Great staff at Madison hotel
The staff at your hotel were very helpful. In particular, when we checked in late in the evening, Vincent was the front desk clerk. He was very generous with his time and answered our many questions about the Madison area. He was very knowledgeable and gave us great advice on everything from parking lots to restaurant suggestions. Thanks Vincent!!
November 18, 2013