Rated 4.3 out of 5 by 200
Rated 4.0 out of 5.0 by redej Great Service
I left a bag in my room and the staff had it behind the front desk when I came several hours after check out to pick it up. I come to Madison every October for business and they do hike the rates a tremendous amount, to the point it's getting outrageous to stay there. Will be looking into other hotels in future years.
October 14, 2014
Rated 3.0 out of 5.0 by MU1978 Convenient Location
The hotel location was extremely convenient for our visit.
However, our room smelled most unpleasant - musty and dank. We mentioned it to the front desk and the response was, "We can wheel in the dehumidifier" as though that is a common complaint. We emptied the dehumidifier several times during the remainder of our stay but it didn't correct the moldy "basement" smell of our room.
The breakfast choices were ample and the length of time that breakfast was served each morning was also good.
October 11, 2014
Rated 3.0 out of 5.0 by ehr63 Disappointed
I have stayed at Holiday Inn Express more than a few times and typically each hotel is similar.
It is not surprising that this specific hotel is being converted to a different chain ... where I would never stay.
While the room was nice ... the common room was scant, not clean and the food mediocre.
Also recommendations for places to order in were not good. Problems with order and food not appetizing.
October 10, 2014