Rated 4.9 out of 5 by 101
Rated 5.0 out of 5.0 Best stay in Madison
First let me say that I am very picky about hotels. If it's not equal to or better than home, I'm not going. We attended my daughters college graduation. Stayed 2 nights.
Entire staff was absolutely perfect! Jordan was so kind and personable, he actually drove us to the graduation ceremony himself! Taking time out if his busy day to accommodate us due to the crowded shuttle. Mai was very nice, sitting and chatting with us at the fire pit, making sure we were enjoying ourselves and comfortable.
It was rather warm in our room the 1st night, and Shawn the maintenance man wasted no time at all, dropped everything he was doing to take care of it! Fixed in 5 minutes! He later saw us sitting outside, actually stopped and asked if all was well with the room, then we all had a nice conversation.
The breakfast is quick and nice variety of the basic breakfast food. Managers hour with beer and wine was also a nice touch. The cleaning staff was very good too, everything was always clean, in the entire hotel.
This is the best hotel I have stayed at in Madison during the 4 years of visiting my daughter while in college.
I highly recommend staying here. The people employed are the reason for such a wonderful experience! They are all top notch and should be recognized as so!
May 20, 2015
Rated 5.0 out of 5.0 by Chuters2 A Great stay in a brand new hotel. Spotless surroundings!
My wife and I used our H I points for two nights. The hotel was immaculate - brand new building.
All employees were very personable, friendly.
We were impressed with the set up of the breakfast area. Lots of room to eat, good variety of food.
As in other H I hotels, the beds were extremely comfortable.
One highlight of our stay was the outside patio and the neat gas-fireplace with the comfortable red seats. We enjoyed this - felt sort of like home.
May 19, 2015
Rated 5.0 out of 5.0 by BAngieB Love It
Hotel location was great and very close to downtown Madsion. I enjoyed the free evening happy hour and daily breakfast in the morning. The room and bathroom were very spacious and equpped with everything I needed.
May 18, 2015