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Rated 3.6 out of 5 by 19 reviewers.
Rated 3.0 out of 5.0 by LIMPIEZA Lo que más me gustó la LIMPIEZA DE LA HABITACIÓN. En el desayuno podría haber más variedad o cambiar algo, pues en una estancia de varios días siempre comes lo mismo (chorizo, queso, fiambre). Estupendo tener un autobús delante del hotel. A pesar de mis comentarios negativos, mi estancia ha sido agradable y es casi seguro que volveré, claro que solicitando una habitación al fondo del pasillo o en otro piso y probando el secador antes de mojarme la cabeza. June 18, 2014
Rated 5.0 out of 5.0 by comfortable and clean I visit that area on business. The partnesr locates not far from this Hotel, and the Hotel has been proved to be quite good for me several time in the last couple of years ( though I stayed another hotels nearby some 3 or 4 times ) June 16, 2014
Rated 4.0 out of 5.0 by Confort El colchón se puede mejorar para hacer más confortable la cama June 3, 2014
Rated 5.0 out of 5.0 by 1 night business stay Very new looking and clean HI-Ex. Very friendly staff. Great evening meal , which seems to be from an on-site 3rd party company. Perfect for my needs, but not not very central as can be seen. Perfect for the businesspark/industrial area however. Carrefour tricky to get to , even with the footbridge. February 21, 2014
Rated 4.0 out of 5.0 by Good HI Express I've stayed at my fair share of HI Express Hotels (through Choice - I like the points and I don't like to travel far to the office - I'd rather walk) The walk to the office is slightly challenging as its on a dual carriageway with bridges crossing it - but no footpaths. I have my high-vis jacket so it feels fairly safe. The staff are very good and friendly - if a little bit busy at times. There are a number of bars locally and a fantastic Carrefour across the road with a v friendly bar at one end - tapas at seven o'clock - free !!! (a good tip helps) Typical HI Express - will use it again Pros - Ice machine ! - beds lovely - very clean - Cons - Not a great location for holiday travellers - you need a car - Internet can be slow in the evening January 14, 2014
Rated 4.0 out of 5.0 by Bed super comfortable and correct hotel Work stay I slept well in a bed that i pretty appreciated, the room is quite nice. The staff is nice. Only remark, the breakfast is not fantastic.. December 19, 2013
Rated 4.0 out of 5.0 by Good room The room was really nice, all needed was there. I really appreciate the bed and the bathtube. Calm. The breakfast could be improved. That's my only "problem" with this hotel. December 15, 2013
Rated 1.0 out of 5.0 by A very BIG caution! Unfortunately I had my laptop bag stolen from the hotel during my stay. Which as you can imagine is a huge inconvenience as all my company and personal effects were stolen, including passport, sensitive data, documents, laptop, hard drives, car & house keys, satellite navigation and more. Security at the hotel is non existent and very poor. The CCTV is basic and doesnt cover important areas. The general staff at the hotel were good yet the way in which my theft was handled was not very sympathetic. I also learnt that this is NOT the first time this has happened at the hotel yet nothing has been done to mitigate security risks. Gangs clearly operate in the area and see this as a soft target as they can simply walk into the hotel unchallenged. Very dissapointed and disheartened as an IHG Club member. October 31, 2013
Rated 5.0 out of 5.0 by Comfortable room with superb service All aspects of my stay we're excellent. I was particularly impressed by staff friendliness and efficiency. October 18, 2013
Rated 2.0 out of 5.0 by Hopeless without a car Although the hotel is only 900m from a metro station, don't use this hotel unless you have a car. The hotel is very difficult to find on foot as there are insufficient directions and the map on the website wasn't detailed enough. There is only a broken piece of pavement outside the hotel and if you try to walk to the metro by the quickest route you have to walk along the hard shoulder of a dual carriageway. There is another route where only 20 yards are across a broken piece of pavement, with the remainder having pavements, but it is through an industrial area and takes longer. Getting into central Madrid takes an hour including the walk to the metro and the metro itself. Hotel itself was basic and our room had a carpet that looked dirty with a fraying rip in it. Hotel is probably fine if you are on a business trip with a car, but not suitable for a leisure trip using public transport. September 23, 2013
Rated 4.0 out of 5.0 by good stopover the hotel like all other holiday inn express difference was the efficient reception staff while check in . only suggestion a airport shuttle would be welcome. November 14, 2012