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Rated 3.5 out of 5 by 6 reviewers.
Rated 5.0 out of 5.0 by Handy to airport, excellent value Staff are great! Free internet that works good - to IHG members, breakfast is good - I prefer a better quality of a few of the buffet items. December 25, 2013
Rated 3.0 out of 5.0 by Price and quality Good service, the instalations are old but generally ihg are good November 7, 2013
Rated 5.0 out of 5.0 by Great Service and value for money This is the 1st time we have used this hotel but i always try to use Hoilday inn when traveling.It was easy to find in a good location and close to the motorway with secure parking. Checkin was quick with very polite and attentive staff. The room was clean and fresh and the beds were comfy. We ate in the restaurant in the evening and the food was very good (recommend the Texas Burger). Breakfast was very good but would have liked warm croissants. On the whole a very pleasant short stay and will go back on our next trip in the Autumn. April 9, 2013
Rated 1.0 out of 5.0 by If you want a good night's sleep don't come here Stopped here twice as I had booked and paid in advance. Big mistake. The staff were really nice but the rooms leave a lot to be desired. Both times (different rooms) the beds sagged deeply in the middle and the 'hard' pillows were so soft and worn out that even with three it didn't make up one from home. The mattrresses pinged each time we moved where the springs were worn out. The bathroom in our first room leaked from either the toilet or the shower #didn't investigate too closely# and the toilet seat in the second room came away as soon as someone sat on it. Shower and washbasin gels fell off the wall in the seecond room where they no longer fitted. On our second stay we had a mass of Spanish with children and neither adults nor children took any care or consideration for other guests. The children ran up and down the corridor screaming at the top of their voices until gone 3am and the adults yelled from room to room constantly until 4am. We will NEVER go back there as we consider a hotel bedroom is for sleeping in and we certainly got no sleep at this hotel. April 1, 2013
Rated 4.0 out of 5.0 by Convinient to see Madrid and surroundings Good hotel with reasonable pricing, more or less demonstrates Holiday Inn Express standarts. Staff is attentive, friendly and efficient (as contrary to two HIE hotels in Germany, where I was told that I do not belong to priority club). Secure free of charge parking which is important in Madrid. Nothing particular wrong but the hotel seems to need some renovation (compare with perfect HIE in Girona for example). January 11, 2013
Rated 3.0 out of 5.0 by Value for money at Madrid Nice hotel for a family break, as rooms are prepared for a family of 4. October 14, 2012
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