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Rated 3.7 out of 5 by 19 reviewers.
Rated 5.0 out of 5.0 by Great and friendly staff Customer care is the most notable about this hotel. The staff is friendly and always ready to solve any problem or query. The atmosphere is nice and the location is suitable. Okay for business or even for private stay. Perhaps the speed and accessibility of internet connection should be improved. January 12, 2014
Rated 3.0 out of 5.0 by Great economy stay. With a more firm and flat mattress than other HI Express hotels, and very thin walls, and a good selection of continental breakfast items, this hotel is a must for your economic priority. December 31, 2013
Rated 4.0 out of 5.0 by Friendly and comfortable The hotel is in a good location with 10/15 minutes walk from Plaza Norte, also 10 mins walk to Metro which gets you into the centre of Madrid at low cost (45 mins), also the airport can be accessed here to. There is no dining service so you have to order a home delivery (the staff will enthusiastically help you select your food and call for you if your Spanish is a bit rusty) or walk out in the evening for your dinner, OK in the warmer times not so much fun in the Winter. I have plenty to say about Taxi´s but maybe this is not the place, 9/10 taxi drivers don´t know where anything is and they puff and pant until you give them the exact address (in Spanish), if you don´t know your way around they will also take long routes to push the fare up just be alert. December 10, 2013
Rated 5.0 out of 5.0 by Very friendly staff and excelent customer care The staff and the hotel management are always willing to give a satisfactory response to customer needs. Nice and friendly service. As a platinum IHG member I have been always treated in a perfect way and better than expected. I really like this hotel for my business stay. November 8, 2013
Rated 4.0 out of 5.0 by pleasant quiet location The hotel is situated close to some reasonable restaurants and provides comfortable rooms at low cost. A good choice for an overnight stop on long journey and probably good value to stay for sightseeing in Madrid which is accessible by public transport. September 23, 2013
Rated 4.0 out of 5.0 Appropriate facility This facility is close enough to Madrid downtown, which allows me to be close to the action and away from the night noise September 1, 2013
Rated 5.0 out of 5.0 by Nice place to relax from bustling Madrid Great value and very nice staff. Lovely employee at hte reception offered us all kind of facilities though we got there quite late. Wonderful for families with children visiting the area. August 30, 2013
Rated 5.0 out of 5.0 by EXCELLENT We have had an excellent stay We will use you again. Kind Regards Ruth August 29, 2013
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