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Rated 4.3 out of 5 by 88 reviewers.
Rated 4.0 out of 5.0 by End of exams! Stayed here for a week. Ideally situated between Madrid and the mountains near Colmenar Viejo. Staff were friendly and helpful (especially when I accidentally left my wallet on a night bus). Breakfast is quite good. The rooms are good, an overall good stay. June 23, 2015
Rated 5.0 out of 5.0 by pleasant stay I had a chance to stay at HI Express Tres Cantos - Madrid several times. Three or four times at least. Always I was satisfied, this time as well. That is why will come again and again. June 15, 2015
Rated 5.0 out of 5.0 by Buena eleccion en Tres Canyos Todo en su sitio y personal muy amable aunque llegues tarde por retrasos en tu avion. Buan localizacion cerca de la estacion y de la estacion de taxis June 8, 2015
Rated 3.0 out of 5.0 by Buen hotel en general. Conveniente actualización. Zonas comunes necesitas actualizacion. Estancia correcta. Desayuno correcto y variado. Habitacion amplia y muy comoda. Pasamos un poco de calor en la habitación. Personal amable. Habitación limpia. May 27, 2015
Rated 1.0 out of 5.0 by Muy mala calidad del aire acondicionado y Habiltacion Muy mala calidad del aire acondicionado y Habiltacion May 25, 2015
Rated 4.0 out of 5.0 by Buena relación calidad-precio Hotel bien situado, cercano a la estación de tren lo que facilita la comunicación con Madrid. La relación calidad precio es muy buena, personal muy amable, zona tranquila, facilidad para aparcar el coche en los alrededores y ofrecen desayuno incluido en el precio que es bastante bueno. Cuando volvamos por Tres Cantos allí nos alojaremos. May 18, 2015
Rated 3.0 out of 5.0 by Calidad media En relación calidad precio no está mal, pero necesita renovarse un poquito. La habitación tranquila y silenciosa pero las camas incómodas, el sofá cama muy malo, imposible dormir, avisamos y en vez de cambiarlo nos pusieron una colcha encima del colchón que también era insuficiente para tres noches que estuvimos. Hemos estado en otras ocasiones en otros holiday Inn y cuidaban mejor todos estos detalles. Además de tener las instalaciones más modernas y limpias. May 11, 2015
Rated 3.0 out of 5.0 by great staff We stayed at this hotel for 4 nights. The overall stay was good but we did encounter few issues. We checked in very late and on going to the room, we realised we were given twin beded room inspite of requesting queen bed whilst booking. So had to go down to the reception again to get the rooms changed. The water in the sink was draining extremely slowly, but were too tired to complain about it. So the next day after a full day out, when we returned back to the room, the room was not cleaned/towels not replaced. But the staff on night duty was very helpful. He promptly replaced our towels and also went out of his way to sort out the issue with sink drainage. This act of his made our day!! The other issue we found was that not always all the towels were being replaced inspite of putting them in the bathtub.But that happened towards end of our stay and couldn't be bothered to complain again. Also whilst booking, it was mentioned full breakfast will be provided. However it was more of a continental breakfast with just one hot food(spanish omlette) May 7, 2015
  • 2015-06-29T11:50:05.401-05:00
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