Rated 4.6 out of 5 by 16
Rated 5.0 out of 5.0 by davec49 friendy service and comfortable rooms
at the holiday inn express in tres cantos i had an enjoyable 2 nights , rooms were comfortable and the staff were friendly and efficient
February 24, 2014
Rated 5.0 out of 5.0 Great Service value
I love the stay with all the care I need, when traveling for business I do not need problems.
February 3, 2014
Rated 4.0 out of 5.0 by olej Good Hotel/questionable service
The hotel is fine. The mattresses are a bit hard and the rooms are not sound proof at all. There was a child screaming next door from about 330-400am. We could also hear every conversation in the hall. The staff was great during check-in helping with bags etc. However the next morning it was quite a different story! Jorge at the front desk was incredibly unprofessional and downright rude. Out shower wasn't working and he told us there was nothing he could due because it was Sunday. He was not attending to the breakfast area promptly. When I approached him and asked him if he spoke English he replied "No, I only work in a hotel" and walked away. Absolutely unacceptable behavior from hotel staff.
January 11, 2014
Rated 5.0 out of 5.0 by Cristinaleahu Good
Good, missing mini bar in room. The rest is pretty ok for the money that is payed for the room.
November 16, 2013
Rated 5.0 out of 5.0 by Clipper Holiday Inn Tres Cantos Spain
I found the staff very helpful and polite. They were clearly well trained and worked for the benefit of the customer.
The hotel was very clean and rooms were well looked after.
The position of the hotel close to the station gave easy access to Madrid and there was no noise from the trains.
For business or pleasure I can recommend this hotel
November 2, 2013
Rated 5.0 out of 5.0 by Andrew98 good location and great service
this is the second time we choose this hotel to visit Madrid. it is located in the outskirts of the city. Nice staff, excellent breakfast, comfortable beds. Parking is free on weekends for the hotel guests. The train station is nearby.
August 21, 2013
Rated 5.0 out of 5.0 by pcsc Buen hotel
Buen hotel, por la proximidad de la sierra de Madrid
July 8, 2013
Rated 3.0 out of 5.0 by French36 Business trip
Staff very friendly and helpful. Appreciated a lot.
Located less than 5 min walk from train station, direct to Madrid centre
Fair hotel for business trip.
No Restaurant in the hotel.
Lack of furniture in room.
Quite noisy : I could hear TV and bathroom of room next door.
June 27, 2013