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Rated 4.4 out of 5 by 150 reviewers.
Rated 3.0 out of 5.0 by Very Clean and Great Staff, But no wireless internet My room was clean the staff was very friendly and appologetic for the faults i found. I could not access wirless internet in my room.My problem with breakfast was," who serves biscuits with no gravy?" This is the only HI Express that I have stayed at that I have had these two problems and I have stayed all over Arkansas. August 26, 2015
Rated 5.0 out of 5.0 by Wonderful service Everyone was very friendly and helpful. The one request I made of the front desk was taken care of. Despite the crowd, it was quiet after hours and my rest and sleep was never disturbed. There is a busy interstate highway near by, but I did not hear anything in my room. The valet carts were in great shape, which was a rare find. The breakfast attendant kept the area cleaned up and well stocked at all times. She actively bused tables, and kept the counter tops cleaned. August 19, 2015
Rated 2.0 out of 5.0 by Dirth Room and Dirty bathroom Our stay was not the best experience. The price for the hotel stay was too high for what we received in our overall stay. Room was dirty, bathroom was dusty, A/C units were filthy. I have worked at a hotel before and this rooms need immediate deep cleaning. The staff needs training on how to greet customers and make them feel welcome. I did not receive a hello or a goodbye not once in our entire stay. It is not the responsibility of the guest to greet the staff each time we walk in. July 30, 2015
Rated 5.0 out of 5.0 by Great staff. Very friendly. Facility was very clean and parking area well lit. Very friendly and helpful front desk staff. Very courteous breakfast staff too. Nice nightly rates. July 24, 2015
Rated 5.0 out of 5.0 by Comfy bed, great service, I booked 4 rooms, we have no complaints! Hotel management was awesome, the rooms were clean, the pool area was set up nicely July 22, 2015
Rated 5.0 out of 5.0 by Very nice accomdations and great service Very pleased with our over night stay. Modern hotel with nice decor and accomdations. Very friendly staff. Great to have on site breakfast available. July 16, 2015
Rated 5.0 out of 5.0 by Overall great time Hotel is a great value. Only two problems, and they're slight, is that the wireless tends to be scratchy at times and poor signal quality. Might suggest that each floor have it's own wireless router and signal booster. Also, unless you're on the top floor, you are going to hear the people above you walking around, or in our case, the kids running around, until it's time for them to go to sleep. Not really a staff problem, it's the product of sudden construction and parents not keeping their kids in line! However, if you're looking for a stopping point midway through Arkansas, I recommend this hotel. July 14, 2015
Rated 5.0 out of 5.0 by Very comfortable room and wonderful service We had our grandkids with us and the pool was their favorite thing. The room was perfect for us as it was very spacious with comfortable beds, The kids had a very nice breakfast each morning and the lady in the breakfast area was vey friendly and helpful with our kids. July 11, 2015
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