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Rated 4.5 out of 5 by 337 reviewers.
Rated 5.0 out of 5.0 by Excellent stay Staff could not do enough for us, room was very clean and comfortable, excellent shower, great location September 3, 2014
Rated 4.0 out of 5.0 by the reward points are very confusing i have stayed there for 26 nights in total and all i got is 1000 points and it takes very very long time to show up in my account. I was hoping to use it book another hotel but i can't right now. I'm on business trip and the reason i stayed in this hotel is to earn some points. If i knew i would only get 1000 points, i would not choose this hotel at all. August 26, 2014
Rated 5.0 out of 5.0 by Lovely hotel with excellent staff Had a great stay last weekend, the bedroom and bathroom were lovely and comfortable, very clean and the breakfast was enjoyable too, would recommend this hotel to anyone. August 26, 2014
Rated 5.0 out of 5.0 by Excellent experience I stayed at the hotel for the first time and found my experience perfect, the hotel, room & staff were second to none. The beds were very comfortable, rooms extremely clean as was the rest of the hotel. All staff were extremely helpful especially the breakfast staff who were so accommodating. I will have no hesitation is recommending your hotel to family & friends. Thank you again for helping us to have a great stay. August 25, 2014
Rated 2.0 out of 5.0 by great bed = great sleep great location for downtown Manchester, OK if you are not spending too much time in hotel, nor if you do not eat here. Plenty of restaurants in walking distance and lots of shopping nearby as well. August 25, 2014
Rated 5.0 out of 5.0 Excellent on all aspects. Great hotel . New. Clean. Excellent location in the trendy Northern Quarter. Recommended. August 20, 2014
Rated 5.0 out of 5.0 by great staff and location From the moment we arrived we were embraced by the traditional friendliness of mancunians; as we were warmly welcomed by the staff. They are a credit to the hotel and make the hotel feel more than a chain of hotels. Great location in a fantastic city. Fantastic modern, comfortable rooms. Great value for money! August 19, 2014
Rated 5.0 out of 5.0 by Great stay Great hotel for short stays, good locatation and value for money August 19, 2014
Rated 5.0 out of 5.0 by Convenient and reasonable value Once the parking was sorted which was only a 100 metres away it was all plain sailing. Staff we're very helpful as was the little machine for booking taxis. Great room and great location for the centre of Manchester. August 18, 2014
Rated 4.0 out of 5.0 by Great experience I've stayed at this hotel on a weekly basis for the last 18 months due to work in Manchester. The staff are excellent. Nothing us too much trouble for them and they are very knowledgeable. The rooms are comfortable and offer great value for money. Would definitely recommend this hotel. August 17, 2014
Rated 5.0 out of 5.0 by Thank you Holiday Inn Express Manchester! Thank you very much to make my stay brilliant. I enjoyed it a lot. Customer service was excellent and staff was very friendly too. You have great new hotel, cosy rooms. If you would improve your breakfast quality, staying with you could be just perfect. Cheers! August 16, 2014
Rated 5.0 out of 5.0 by warm welcome, happy stay I stayed in a twin room recently. The room was spacious and clean. The hotel is near everything but is away from city noise so we had peace and quiet. All staff were exceptionally friendly and helpful. Breakfast was adequate but the galley area where the buffet was laid out was too small for the number of people wanting breakfast. Staff flagged this with us and if you were up early then it wasn't too busy. Would recommend this hotel and would gladly stay again on a future trip to Manchester. August 15, 2014
Rated 4.0 out of 5.0 by Value for money Very modern and clean enviroment, it was in general very relaxed atmosphere, and not rushed, convenient location, easy access to order taxis, the only down side was no wardrobe and cupboard space. on the whole a good holiday base to use. Cleaners do a good job in making the rooms, clean, tidy and smell nice. August 14, 2014
Rated 4.0 out of 5.0 by Great hotel in central location Brilliant hotel in central Manchester - easy to walk to main areas. The breakfast that is included is very good. Probably the best shower I have ever seen in a hotel. August 13, 2014
Rated 5.0 out of 5.0 by I Returned Was so impressed, I stayed here at the beginning and end of my UK trip. Can safely say that it was the best accommodation on my whole time there. Really pleased that I could end my trip to the UK there. August 10, 2014
Rated 5.0 out of 5.0 by Great hotel Excellent stay at this clean and pleasant hotel in the centre of Manchester. August 3, 2014
Rated 5.0 out of 5.0 by Guter Service Leider kein Deutscher Fernsehsender,,Bett etwas zu weich . Lage des Hotels sehr gut man kann die Innenstadt zu Fuss erreichen.Metro Busse kostenlos July 31, 2014
Rated 5.0 out of 5.0 by Well worth consideration This is a new hotel ( less than 5 yrs old), that offers clean, comfortable accommodation with efficient friendly staff. It was cheaper than Premier Inn and offered better facilities. We would thoroughly recommend it. Only gripe - the way the tables are laid out in the eating area means you have to find a way of weaving between the seats to get to the self-service area, but that's a small criticism. The rest was very good. July 29, 2014
Rated 5.0 out of 5.0 by very clean hotel at an excellent location the hotel is situated in the center of the city and it has very easy access to every where. rooms are big and absolutely clean. i stayed in a room in the 6th floor and the view is amazing. the only draw back is the breakfast. although is is ' free' i believe it is very poor. i have seen other quests bringing their own things, like cheese, ham and fruit. personally i stayed for 5 days and the last two days we have breakfast outside the hotel. if the management improves this aspect , i believe that the hotel will be rated as a 5 star hotel. July 29, 2014
Rated 4.0 out of 5.0 by Great value stay The receptionist was so helpful and even printed off a map for me and talked me through the route to the restaurant I was due to visit that evening. Great service - thank you! Parking is a bit of a walk away and driving up to the hotel is difficult while road works and construction work is under way. But all in all a good overnight stay at a great price. July 28, 2014
Rated 5.0 out of 5.0 by Great value for money I and my husband really enjoyed our stay at the Holiday Inn Manchester City Centre - Arena. Very clean room with comfortable bed and A/C which was lovely as it was quite hot outside, great customer service, friendly and helpful staff, good breakfast and just a relaxing atmosphere. Although there was contruction going on beside the hotel, we didn't hear any noise at all. Also a walking distance to shopping centre and other areas of interest. My husband and I will definitely be staying at this hotel on our next visit to Manchester City Centre. Keep up the good work. We really enjoyed our stay here. July 28, 2014
Rated 3.0 out of 5.0 by Nice Hotel, No natural air and broken air con Having looked at the pictures of the rooms on the website, i thought they looked very modern, however the window is one big piece of glass and on arrival we noticed there was no way of opening them, the room was stifling hot, there is air con in the room but you have to call reception every time you want it put on so you have no real control of it. I would guess this is a cost cutting exercise due to the intense heat while we were there rather than an 'issue with the control panel as suggested by the staff, this resulted in either a very restless uncomfortable night or a very noisy restless night when the air con was on. other than that the staff were nice enough and the hotel looks good and is well placed for most things in Manchester, just don't expect a good nights sleep. July 24, 2014
Rated 4.0 out of 5.0 Clean hotel, relatively new Good room, but was smaller then I expected. A/C unit was a little noisy. Parking was complicated, pay machine is either coins or pay by phone, and access to the front of the hotel is down cobbled lane, and due to construction work all around the hotel it is hard to see in the dark. (I didn't have any noise from the building site). July 21, 2014
Rated 3.0 out of 5.0 by Nice Hotel - Shame about the bar prices Overall our stay was good, but we were very disappointed with the bar prices - even with 25% off for Happy Hour the drinks were still extortionately priced. Check in was a bit chaotic as my booking seemed to have been processed incorrectly online and they wanted more money from me which I refused to pay as my booking confirmation was correct for the number of people I had booked for, and the receptionist was very helpful in sorting this out. The look and feel of the hotel was lovely and it is in a good location - the décor July 16, 2014
Rated 3.0 out of 5.0 by great hotel for 1st time visitor easily traceable from train station. Seamless check in. Very good bed and bathroom facilities. Lots of breakfast good for the whole family July 15, 2014
Rated 4.0 out of 5.0 by Great location A good hotel well positioned for exploring Manchester. Plenty of nice bars and restaurants nearby. Parking is a bit of a pain, but cheap enough and current construction work outside of the hotel made it difficult to temporarily park up safely whilst getting parking details and ticket from reception. I would certainly consider this hotel if returning to Manchester. July 15, 2014
Rated 4.0 out of 5.0 by Great location This is a great hotel if you want to be close the Arndale centre. There are plenty of places to eat close by so lots to choose from. July 13, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and a good tea and coffee machine Was a good stay in Manchester. The hotel was located near manchester city centre, which is very handy if you want to go down to the centre. The coffee and tea machine are very use for making a cup of drink. the bath room was clean all the time and bed is always made when we are out. Only disappointment is that i found the pillows a bit uncomfortable. But overall, it was a great stay! July 10, 2014
Rated 5.0 out of 5.0 by Excellent hotel I am very satisfied with almost all aspects of the hotel - from room to staff to breakfast. I would highly recommend it. Just a couple of notes: 1) "Free internet everywhere" is basically not true. The connection quality is very poor when you choose the "free" option, which forces you to pay 4.50 pounds a day. 2) The compact fluorescent lamps in the bathroom take ages to reach maximum capacity - and even when they do, they are not too bright. They could isntead use either better quality CFL or use LEDs, as long as they are "warm white/ 2700-3000K, anything else is too "cold".3) It would be nice to have a minibar. July 6, 2014
Rated 5.0 out of 5.0 by Relaxing even when on business Holiday Inn Express at Manchester City Centre is situated in the Northern Quarter. The location is ideal if you are working as it is a short walking distance to Piccadilly Gardens. Also it is surprisingly quiet surrounded by cafes and apartments. You can enjoy a drink sitting outside on the raised patio area relaxing after a day at the office. Staff are welcoming and friendly; checking in and out carried out in a highly effecient manner. Rooms are comfortable, clean and quiet with free wi-fi provided in the room and all parts of the hotel. Room service was excellent. If you are visiting Manchester, I suggest you stay here . You will be sure to want to return; that's what I shall be doing. July 6, 2014
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