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Rated 4.5 out of 5 by 278 reviewers.
Rated 5.0 out of 5.0 by Nice clean hotel Great location, good views from the top floors. Shame there was limited breakfast and the car park was a street away. Would stay here again. March 8, 2014
Rated 4.0 out of 5.0 by Great stay Me and my friend recently visited this hotel when we went to see Beyoncé in concert. Staff were really friendly who we spoke to. Rooms were well presented and modern. Food was hot and fresh. Really good stay for a cheap price. Definitely will be back here again. Such a great place. Modern and clean! The only thing on the downside was the free wifi that we had trouble with. But we only stayed one night so it wasn't too much of a problem March 1, 2014
Rated 4.0 out of 5.0 by Great Central Location Nice clean hotel with friendly and helpful staff. Great for a quick weekend city trip February 26, 2014
Rated 5.0 out of 5.0 by Please get some better toasters The bread is either not toasted or burnt to bits. The last twice I've put it back through the toaster to get a bit of colour on the bread and it caught fire. I stay in this hotel often and everything is great apart from the toasters. February 23, 2014
Rated 5.0 out of 5.0 by Superb staff Congratulations to the management at this hotel - I can honestly say this was the best hotel stay I have had in Manchester city centre in the last 5 years. The outstanding thing was the quality of staff on duty Saturday 9 Feb pm to Sunday 10 Feb am. Reception, Housekeeping and the staff on duty at breakfast we all smiling, pleasant, efficient and appeared to be enjoying their jobs. The staff seemed to be a mix of eastern European and English but there was a sense that they all got on. Parking is a slight issue especially when the weather is awful but bang in the middle of the city it is never going to be easy. A good value, enjoyable stay with an excellent breakfast included. Well done. February 12, 2014
Rated 4.0 out of 5.0 by one night stay We booked for one night stay away, hotel was clean and well presented, staff were very friendly and helpful, made t feel welcome as soon as we arrived. Small issue with the bed, needs new mattress! as it dipped to a hole when you laid down. Lovely bathroom. Only downfall was drunken guests knocking on our door late at night. February 7, 2014
Rated 4.0 out of 5.0 by Very good hotel in an excellent location Breakfast does not have bacon but I can't fault anything else! February 5, 2014
Rated 4.0 out of 5.0 by Great weekend Booked for a weekend of exploring Manchester and Salford Quays Great welcome by staff, offered room (high or low floor) choose a high one and had a great view over the city. Hotel is in a great location and within walking distance of both Victoria and Piccadilly stations, and the city centre. Room was clean, warm and comfortable with a lovely shower! Good choice at the breakfast buffet which certainly set you up for the day. Staff were friendly and helpful and a credit to the company. Would definitely recommend based upon my experience. February 4, 2014
Rated 5.0 out of 5.0 by Comfortable bed luxury bathroom and friendly team Great new accommodation and very friendly team in centre of Manchester. Only improvement would be a restaurant on site January 25, 2014
Rated 4.0 out of 5.0 quality hotel @ amazing price!!! Yet another fab stay !! Great staff + a great price!!! January 24, 2014
Rated 4.0 out of 5.0 by Overall a good experience A nice hotel close to the MEN where we were attending a concert. We were unsure where to park and my partner had to jump out at the front door to ask where to park, once we paid for the ticket we were told to use any Euro Car Park (a map was included), imagine my horror to find a £60-00 parking ticket the next day on arriving back at the car. The hotel duty manager took the parking ticket and said he would sort the ticket out as it was wrongly issued. The bedroom was very spacious and the shower was very large, clean towels were there for us to use. The breakfast was free and a little chaotic when queing. Overall though a good experience and have already recommended the hotel to colleagues. January 17, 2014
Rated 5.0 out of 5.0 by Very comfortable in every way I have stayed on several occasions and now prefer this hotel to some of the more upmarket ones I have stayed at. The rooms are spacious, the shower is bigger than what you would usually expect and the beds are soo comfortable. The location is good and it is easily accessible. Have already booked my next stay. January 14, 2014
Rated 4.0 out of 5.0 by Excellent with only one minor gripe We arrived at this clean, modern hotel and were very happy with the welcome and service received throughout. Could not ask for more attentive and helpful staff. Breakfast very good with hot and cold items available. Room very modern and clean and lovely bathroom. Everything one would expect from a chain of this kind and price. Very conveniently situated and easy to get to via free bus from rail station. Cannot praise the staff highly enough. Our only minor gripe - and others have mentioned this - is the free wi-fi. Good to see this on offer in more places now but it did not work well in this hotel. When we did get a connection it dropped out quickly and was really no good at all. A shame. If we had been visiting for business rather than leisure could have been a real problem. As it was a leisure break it was just a minor annoyance. Don't let it put you off though, unless the wifi is really important to you, because this hotel could not be faulted in any other way. Thank you. January 9, 2014
Rated 2.0 out of 5.0 by Cold Cold room. Aircon wouldn't heat , waste of time. Staff not bothered to resolve issue just get me away quickly. January 8, 2014
Rated 5.0 out of 5.0 by Quiet hotel and good location We didn't know where this hotel is situated until we arrived. It turns out to be very convenient for the Arndale Centre, Printworks and Tram. The hotel is very clean. I saw one of the staff scrubbling th tiled floor in front of the lifts! The location is near to busy roads but, because of the high buildings around, the room was very quiet. This is a good feature when you are a vistor to the area January 6, 2014
Rated 5.0 out of 5.0 by Brilliant stay Booked a discount room with two single beds as part of promotion. When we arrived with 2 young children the receptionist promptly offered to change our room to one with double bed and sofabed for no extra charge. That's simply amazing service. Room was super clean with great shower and free wireless internet. Breakfast is also included and I highly recommend the fresh and tasty pastries that we couldn't get enough of. Great coffee, too. Location is not super great, but not bad. About 5 minutes walk from Shudehill transit centre for easy access to Metrolink tram network. Had a great day out on the tram to the Media City to visit the BBC offices and the outlet mall. Kids had a blast. Thank you very much. January 3, 2014
Rated 4.0 out of 5.0 by poor breakfast Great location and amazing value but the breakfast was terrible. No point in having a free breakfast if its unedible January 3, 2014
Rated 2.0 out of 5.0 by Staff I like the hotel I found the staff member who checked me in was unhelpful. He wasn't willing to help by answering my questions about where the arena was he didn't let me know there was a free shuttle in to the city which was on a sign in hotel but wouldn't explain. When I came back he was serving another person and gave them info about breakfast times what facilities are available which he never gave to me and my family. January 1, 2014
Rated 5.0 out of 5.0 by A place to sleep Parking Lots of parking a street away at between £5 - £6 for 24 hrs. If you arrive late and the machines have been emptied then you have to pay with your phone which can be a faff in the dark without a torch, luckily it was not raining! We stayed on a Saturday night and it is just as easy to grab a free spot on the street, right outside if you are lucky. Breakfast A very small area in which to collect food. Due to somebody leaving a water tap on half the area was cordoned off so a very tight squeeze. Why do hot breakfasts the scrambled egg is always rubbery and the sausages well, too much skin for my liking? Very quiet room 3rd floor even number. January 1, 2014
Rated 4.0 out of 5.0 by clean, modern and great location A nice clean, modern room and hotel. Great location in the Northern Quarter but tucked away so nice and quiet. The free breakfast was a welcome addition. A few more toiletries would be useful eg shampoo and conditioner. December 26, 2013
Rated 4.0 out of 5.0 by Good location poor free internet Hotel does everything you need it to do, however the free Internet is beyond Poor! 45mins loading my emails, web pages 10mins to load. I originally thought it was my devices but I stay here a lot and use different devices but its the worst iv used. 300 points doesn't compensate for the good Internet access I used to enjoy here. I sometimes use other nearby hotels if I know I will need to work from the hotel. December 23, 2013
Rated 5.0 out of 5.0 by Great service,helpful staff and excellent room. I had the pleasure of stopping at the MEN arena Holiday Inn Express. From the moment i walked through the door and was greeted by the friendly and helpful staff until my checkout the folowing morning everything was of the highest order. I would highly recommend this hotel and would certainly stay on my next visit to Manchester. December 23, 2013
Rated 5.0 out of 5.0 by Enjoyable stay We recently stayed at the Holiday Inn due to its location. Rooms were modern, clean and very well maintained. The Hotel Staff were very helpful and friendly and the hot breakfast which was included within the rate was an additional bonus. Thank you. December 19, 2013
Rated 4.0 out of 5.0 by Apart from the beds Not sure if it was just me but both myself and my wife struggled to sleep, the bed seem comfortable enough but we both had an extremely broken nights sleep, they seemed smaller than my normal bed which is. Standard double bed, we just couldn't sleep, but the room was extemely quitet and the facilities where fantastic, I would definitely used the hotel again, just may have been a off night for ourselves December 19, 2013
Rated 4.0 out of 5.0 by Good Service The service was excellent at the hotel. It was a bit to far away from Deansgate where I needed to hold my meetings. I did call the hotel and they said that it was 10 to 15 mind walk away, which turned out to be at least 20 to 25 mins, I asked direction to the rain station as I was walking and the route that I was give was at least 20 min and I only just made my train. Overall the hotel was clean and very comfortable I would stay again December 15, 2013
Rated 5.0 out of 5.0 by Great location, staff and hotel Last week was my second stay at this hotel, all i have is praise. Everything is great the location, the freindly staff and the condition of the hotel and rooms, and the beds are comfy... i have 2 more trips booked for the hotel in the upcoming year, would recommend this hotel to anyone staying in this area. December 11, 2013
Rated 5.0 out of 5.0 by Superb well run hotel I have regularly used this hotel over a two year period. I am a frequent business traveller and I would count this hotel among the best that I have stayed in. The hotel employees from the most senior to junior are friendly and service orientated. The rooms are clean and quiet. This hotel is ideal for those who want simple good service and peace and quiet. It is not for those who also require a restaurant, lively bar and gym facilities - being in the centre of Manchester gives lots of choices to find these and all are just a short walk away. December 8, 2013
Rated 5.0 out of 5.0 by fabulous room and helpful staff We were a bit concerned on arrival as noisy building work was going on next door. No need to worry though as this could not be heard from inside the hotel. Excellent location, lovely large, clean, comfortable room. Free breakfast a pleasant surprise. We will definitely be staying again. December 6, 2013
Rated 5.0 out of 5.0 by Brill Just came back from a Christmas shopping trip from the centre of Manchester. This hotel is in a fantastic spot which is so near to many restaurants and all the shops you ever need or want. Has been opened for around 2 years now but everything is all spotlessly clean and well looked after. Several car parks within walking distance and well priced compared to other city centres. If just organising a social night out again an ideal spot with several pubs nearby. Breakfast is included within the price but would say not the best quality but is adequate and plenty of it. Bed was a little on the soft side for my liking and did not sleep to well but was not disturbed by any noise from the outside. We usually visit different cities to go Christmas shopping every year but myself and my wife both agreed that this was one of the best visits by far and will certainly consider this hotel again for next year based on this experience. keep up the good work December 4, 2013
Rated 5.0 out of 5.0 by great hotel had an excellent stay at this very comfortable and well located hotel.the staff were very friendly and helpful,the quality and comfort are 1st class . November 29, 2013
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